Philips SRP2004WM User manual - Page 12

Service and support

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4 Service and support 4.1 Frequently asked questions In this chapter you will find answers to the most frequently asked questions about your universal remote control. Setup I cannot enter setup mode. Battery level too low or battery lifetime came to an end. • Replace the batteries. For this see chapter 2.1. The brand code for my device is missing in the 'Shortlist of brands' in the Quick Start Guide. The 'Shortlist of brands' only mentions the most common TV, DVD, CBL/SAT and VCR brands. • You will find a complete brand list on page 30-41 of this user manual. • Use '9999' as 4-digit code in case you cannot find your brand in the complete brand list. Note that using '9999' may result in a long setup (up to 15 minutes). My TV switches OFF in step 4 but does not switch ON again in step 5. TVs of some brands (e.g. Panasonic) only switch ON after a long press on one of the digit keys. After a long key press in setup mode the remote control will start trying to improve the key (see chapter 2.3.2) instead of switching ON the TV. • In this case, switch ON the TV manually or use the original remote control for this. Continue with step 6. After successfully completing setup, the remote control will switch ON the TV with a long key press on one of the digit keys, just as your original remote control. After setup, not all keys work al expected. • Try improving the key(s). See chapter 2.3.2. 12 EN WM_17__Manual_80_210.indd 12 25-09-0

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12
EN
4 Service and support
4.1
Frequently asked questions
In this chapter you will find answers to the most
frequently asked questions about your universal
remote control.
Setup
I cannot enter setup mode.
Battery level too low or battery lifetime came
to an end.
•
Replace the batteries. For this see chapter
2.1
.
The brand code for my device is missing in the
‘Shortlist of brands’ in the Quick Start Guide.
The ‘Shortlist of brands’ only mentions the most
common TV, DVD, CBL/SAT andVCR brands.
•
You will find a complete brand list on page
30-41 of this user manual.
•
Use ‘9999’ as 4-digit code in case you cannot
find your brand in the complete brand list.
Note that using ‘9999’ may result in a long
setup (up to 15 minutes).
My TV switches OFF in step 4 but does not
switch ON again in step 5.
TVs of some brands (e.g. Panasonic) only switch
ON after a long press on one of the digit keys.
After a long key press in setup mode the remote
control will start trying to improve the key (see
chapter
2.3.2
) instead of switching ON theTV.
•
In this case, switch ON the TV manually
or use the original remote control for this.
Continue with step
6
. After successfully
completing setup, the remote control will
switch ON the TV with a long key press on
one of the digit keys, just as your original
remote control.
After setup, not all keys work al expected.
•
Try improving the
key(s)
. See chapter
2.3.2
.
WM_17__Manual_80_210.indd
12
25-09-0