Pioneer SX-SW560 Owner's Manual - Page 35

Additional information, Troubleshooting

Page 35 highlights

Additional information 10 English Troubleshooting Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work. • If the system does not operate normally due to external effects such as static electricity disconnect the plug from the outlet and insert again to return to normal operating conditions. • For audio-related problems, please also check the settings of the audio playback device. See the operating instructions for the device for detailed information. General Problem Remedy The power does not • Leave the unit plugged in, wait for one minute, then switch back on. turn on, or switches off • Make sure there are no loose strands of wire touching the unit. This could cause the system to suddenly (an error shut off automatically. message may be • Check that the speakers are connected correctly. displayed at startup). • Make sure there is enough space for ventilation around the receiver subwoofer. • Make sure the voltage of the mains power source is correct for the model. • Try reducing the volume level. • If the problem persists, take it to your nearest Pioneer authorized service center or your dealer for servicing. No sound is output • If you're playing from the DVD player, make sure that the digital coaxial cable is connected when an input function properly. Also make sure that the DVD player's Digital Out and DTS Out settings are set to On, and is selected. that the MPEG Out setting is set to MPEG PCM. • If you're using the line input, make sure the component is connected correctly (see Connecting auxiliary components on page 29). • Turn up the volume. • Press MUTE on the remote control to turn muting off. No sound from surround or center speakers. • Refer to Channel level setting on page 27 to check the speaker levels. • Check that you haven't selected the AUTO, STEREO, or VIRTUAL mode (see Listening in surround sound on page 22). • Connect the speakers properly (refer to Connecting up). • If you're playing from the DVD player, check that the Dolby Digital Out setting is set to Dolby Digital. • If the source is 96 kHz, this will be played in stereo. If you want to play it in surround sound, set the DVD player's 96 kHz PCM Out setting to 96 kHz 48 kHz. Can't operate using the • Replace the batteries (Putting the batteries in the remote control on page 16). remote control. • Operate within 23 ft., 30° of the remote sensor (Using the remote control on page 16). • Remove any obstacles or operate from another position. • Avoid exposing the remote sensor on the front panel to direct light. • For operating the DVD recorder or other Pioneer component connected to the CONTROL OUT jack of this receiver subwoofer, make sure that the control cable and coaxial cable or at least one set of analog audio cables are connected. (page 31) • If the receiver subwoofer is connected to a Pioneer plasma display with an SR+ cable, check that the plasma display is switched on. Point the remote control at the plasma display in order to operate the receiver subwoofer. • Check that nothing is mistakenly plugged into the CONTROL IN jack. 35 En

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Additional information
10
35
En
English
Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with
this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other
components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks
listed below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.
If the system does not operate normally due to external effects such as static electricity disconnect the plug from
the outlet and insert again to return to normal operating conditions.
For audio-related problems, please also check the settings of the audio playback device. See the operating
instructions for the device for detailed information.
General
Problem
Remedy
The power does not
turn on, or switches off
suddenly (an error
message may be
displayed at startup).
• Leave the unit plugged in, wait for one minute, then switch back on.
• Make sure there are no loose strands of wire touching the unit. This could cause the system to
shut off automatically.
• Check that the speakers are connected correctly.
• Make sure there is enough space for ventilation around the receiver subwoofer.
• Make sure the voltage of the mains power source is correct for the model.
• Try reducing the volume level.
• If the problem persists, take it to your nearest Pioneer authorized service center or your dealer for
servicing.
No sound is output
when an input function
is selected.
• If you’re playing from the DVD player, make sure that the digital coaxial cable is connected
properly. Also make sure that the DVD player’s Digital Out and DTS Out settings are set to
On
, and
that the MPEG Out setting is set to
MPEG
·
PCM
.
• If you’re using the line input, make sure the component is connected correctly (see
Connecting
auxiliary components
on page 29).
• Turn up the volume.
• Press
MUTE
on the remote control to turn muting off.
No sound from
surround or center
speakers.
• Refer to
Channel level setting
on page 27 to check the speaker levels.
• Check that you haven’t selected the
AUTO
,
STEREO
, or
VIRTUAL
mode (see
Listening in surround
sound
on page 22).
• Connect the speakers properly (refer to Connecting up).
• If you’re playing from the DVD player, check that the Dolby Digital Out setting is set to
Dolby
Digital
.
• If the source is 96 kHz, this will be played in stereo. If you want to play it in surround sound, set the
DVD player’s 96 kHz PCM Out setting to
96 kHz
·
48 kHz
.
Can’t operate using the
remote control.
• Replace the batteries (
Putting the batteries in the remote control
on page 16).
• Operate within 23 ft., 30° of the remote sensor (
Using the remote control
on page 16).
• Remove any obstacles or operate from another position.
• Avoid exposing the remote sensor on the front panel to direct light.
• For operating the DVD recorder or other Pioneer component connected to the
CONTROL OUT
jack of this receiver subwoofer, make sure that the control cable and coaxial cable or at least one set
of analog audio cables are connected. (page 31)
• If the receiver subwoofer is connected to a Pioneer plasma display with an SR+ cable, check that
the plasma display is switched on. Point the remote control at the plasma display in order to operate
the receiver subwoofer.
• Check that nothing is mistakenly plugged into the
CONTROL IN
jack.