Pioneer VSX-919AH-K Owner's Manual - Page 103

No sound

Page 103 highlights

Additional information 12 Symptom Remedy AMP ERR blinks in the display, then the power automatically switches off. The ADVANCED MCACC blinks and the power does not turn on. • The receiver may have a serious problem. Do not try switching the receiver on. Contact a Pioneer authorized independent service company for help. Power indicator flashes and power turns off. • There is a problem with the receiver's power unit or fan. Try turning on the power after 1 minute. If the same thing happens, the receiver is damaged. Unplug the receiver from the wall and call a Pioneer authorized independent service company. (Other symptoms may appear when the power is turned on.) AMP OVERHEAT and the • Allow the unit to cool down in a well-ventilated place before switching back power indicator flash and the on. power turns off. • Wait at least 1 minute, then try turning the power on again. The Receiver suddenly power • The power unit is damaged. Unplug the receiver from the wall and call a off or the blue indicator at the Pioneer authorized independent service company. center of the receiver flashes. No sound Symptom Remedy No sound is output when an input function is selected. No sound output from the front speakers. • Check the volume, mute setting (press MUTE) and speaker setting (press SPEAKERS). • Make sure the correct input function is selected. • Check that the MCACC setup microphone is disconnected. • Make sure the correct input signal is selected (press SIGNAL SEL). Note that when PCM is selected, you won't be able to hear any other signal format. • Check that the source component is connected properly (see Connecting your equipment on page 14). • Check that the speakers are connected properly (see Connecting the speakers on page 18). No sound from the surround • Check that the Stereo listening mode or the Front Stage Surround Advance or center speakers. mode isn't selected; select one of the surround listening modes (see Listening in surround sound on page 53). • Check that the surround/center speakers are not set to NO (see Speaker Setting on page 95). • Check the channel level settings (see Channel Level on page 96). • Check the speaker connections (see Connecting the speakers on page 18). No sound from surround back speakers. • Check that the surround back speakers are set to LARGE or SMALL (see Speaker Setting on page 95). • Make sure surround back channel processing is set to SBch ON (see Using surround back channel processing on page 56). • If the source is Dolby Surround EX or DTS-ES with no flag to indicate 6.1 compatibility, then with surround back channel processing set to SBch Auto, there will be no sound from the surround back speakers. In this case, set to SBch ON (see Using surround back channel processing on page 56). 103 En

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Additional information
12
103
En
No sound
AMP ERR
blinks in the
dis
p
lay, then the
p
owe
r
automatically switches off.
The
ADVANCED MCACC
blinks and the
p
owe
r
does
not tu
r
n on.
• The
r
eceive
r
may have a se
r
ious
pr
oblem. Do not t
r
y switching the
r
eceive
r
on. Contact a Pionee
r
autho
r
ized inde
p
endent se
r
vice com
p
any fo
r
hel
p
.
Powe
r
indicato
r
flashes and
p
owe
r
tu
r
ns off.
• The
r
e is a
pr
oblem with the
r
eceive
r
’s
p
owe
r
unit o
r
fan. T
r
y tu
r
ning on the
p
owe
r
afte
r
1 minute. If the same thing ha
pp
ens, the
r
eceive
r
is damaged.
Un
p
lug the
r
eceive
r
f
r
om the wall and call a Pionee
r
autho
r
ized inde
p
endent
se
r
vice com
p
any. (Othe
r
sym
p
toms may a
pp
ea
r
when the
p
owe
r
is tu
r
ned on.)
AMP OVERHEAT
and the
p
owe
r
indicato
r
flash and the
p
owe
r
tu
r
ns off.
• Allow the unit to cool down in a well-ventilated
p
lace befo
r
e switching back
on.
• Wait at least 1 minute, then t
r
y tu
r
ning the
p
owe
r
on again.
The Receive
r
suddenly
p
owe
r
off o
r
the blue indicato
r
at the
cente
r
of the
r
eceive
r
flashes.
• The
p
owe
r
unit is damaged. Un
p
lug the
r
eceive
r
f
r
om the wall and call a
Pionee
r
autho
r
ized inde
p
endent se
r
vice com
p
any.
Symptom
Remedy
No sound is out
p
ut when an
in
p
ut function is selected.
No sound out
p
ut f
r
om the
f
r
ont s
p
eake
r
s.
• Check the volume, mute setting (
pr
ess
MUTE
) and s
p
eake
r
setting (
pr
ess
SPEAKERS
).
• Make su
r
e the co
rr
ect in
p
ut function is selected.
• Check that the MCACC setu
p
mic
r
o
p
hone is disconnected.
• Make su
r
e the co
rr
ect in
p
ut signal is selected (
pr
ess
SIGNAL SEL
). Note that
when
PCM
is selected, you won’t be able to hea
r
any othe
r
signal fo
r
mat.
• Check that the sou
r
ce com
p
onent is connected
pr
o
p
e
r
ly (see
Connecting
your equipment
on
p
age 14).
• Check that the s
p
eake
r
s a
r
e connected
pr
o
p
e
r
ly (see
Connecting the speakers
on
p
age 18).
No sound f
r
om the su
rr
ound
o
r
cente
r
s
p
eake
r
s.
• Check that the Ste
r
eo listening mode o
r
the F
r
ont Stage Su
rr
ound Advance
mode isn’t selected; select one of the su
rr
ound listening modes (see
Listening
in surround sound
on
p
age 53).
• Check that the su
rr
ound/cente
r
s
p
eake
r
s a
r
e not set to
NO
(see
Speaker
Setting
on
p
age 95).
• Check the channel level settings (see
Channel Level
on
p
age 96).
• Check the s
p
eake
r
connections (see
Connecting the speakers
on
p
age 18).
No sound f
r
om su
rr
ound
back s
p
eake
r
s.
• Check that the su
rr
ound back s
p
eake
r
s a
r
e set to
LARGE
o
r
SMALL
(see
Speaker Setting
on
p
age 95).
• Make su
r
e su
rr
ound back channel
pr
ocessing is set to
SBch ON
(see
Using
surround back channel processing
on
p
age 56).
• If the sou
r
ce is Dolby Su
rr
ound EX o
r
DTS-ES with no flag to indicate 6.1
com
p
atibility, then with su
rr
ound back channel
pr
ocessing set to
SBch Auto
,
the
r
e will be no sound f
r
om the su
rr
ound back s
p
eake
r
s. In this case, set to
SBch ON
(see
Using surround back channel processing
on
p
age 56).
Symptom
Remedy