Plantronics Poly Edge B User Guide - Page 15

Advice of Charges (AOC), Call States, List of Call States, Description, Available Operations

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Getting Started with Poly Edge B Series IP Phones Advice of Charges (AOC) Some softswitch platforms (such as BroadSoft) support advice of charges (AOC) during a call. When this feature is available, the phone shows the current and final charges in the call item of the Calls screen. Call States As a call progresses from beginning to end, it goes through a number of defined stages known as call states. The following call states are defined for calls on the phone. List of Call States Icon Call State Description Available Operations LED Pattern Dial tone Dial tone plays to prompt user to enter End the target number to call. Steady green Dialing Trying Peer ringing Ringing Connected Holding Ended Idle User is entering a target number to call. End Trying to call the dialed number, but the End called party hasn't started ringing yet. The called party is ringing. End Steady green Steady green Fast blinking green An incoming call is ringing the phone. Reject, Answer Fast blinking green Connected on a call and both sides are End, Hold, Transfer, talking. Blind Transfer User has placed the call on hold. End, Resume, Add to Conf., Transfer, Blind Transfer Call failed due to various reasons, such End as invalid number, service not available, or the called party is busy. No call. None Steady green Medium blinking green Slow blinking green Off 14

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Advice of Charges (AOC)
Some softswitch platforms (such as BroadSoft) support advice of charges (AOC) during a call. When this
feature is available, the phone shows the current and final charges in the call item of the
Calls
screen.
Call States
As a call progresses from beginning to end, it goes through a number of defined stages known as call
states.
The following call states are defined for calls on the phone.
List of Call States
Icon
Call State
Description
Available Operations
LED Pattern
Dial tone
Dial tone plays to prompt user to enter
the target number to call.
End
Steady green
Dialing
User is entering a target number to call.
End
Steady green
Trying
Trying to call the dialed number, but the
called party hasn’t started ringing yet.
End
Steady green
Peer ringing
The called party is ringing.
End
Fast blinking green
Ringing
An incoming call is ringing the phone.
Reject, Answer
Fast blinking green
Connected
Connected on a call and both sides are
talking.
End, Hold, Transfer,
Blind Transfer
Steady green
Holding
User has placed the call on hold.
End, Resume, Add to
Conf., Transfer, Blind
Transfer
Medium blinking
green
Ended
Call failed due to various reasons, such
as invalid number, service not
available, or the called party is busy.
End
Slow blinking green
Idle
No call.
None
Off
Getting Started with Poly Edge B Series IP Phones
14