Plantronics Voyager 510S User Guide - Page 19

TROUBLESHOOTING PROBLEM I plugged everything in but the lights won't come on. Possible Cause Solution No power Check that the AC Power Adapter is connected to the base unit. Check that the AC Power Adapter is connected to the mains supply. Check that the AC Power Adapter is the model supplied by Plantronics. PROBLEM My headset does not work with the base unit. Possible Cause Solution Headset is turned off Pairing lost Turn it on by pressing in and holding the Power/ Mute Button for approximately 3 seconds, until the Status Indicator flashes blue. Pair the headset to the base following the instructions in the section PAIRING. PROBLEM I cannot hear caller/dial tone. Possible Cause Solution Headset System is not connected correctly Out of Range Headset battery is flat Listen volume too low Incorrect Configuration Dial setting for your telephone Check that the telephone is connected to the base unit's Telephone Cable Port. Check that the handset is connected to the base unit's Handset Cable Port. Walk back into range. Recharge the battery by placing the headset in the Headset Docking Cradle. Adjust the Listen Volume control on the headset. If the volume is still too low, select another Rx Slide Switch setting as described on page 10. Try other Configuration Dial settings on the base unit. 18