Plantronics Voyager 510S User Guide - Page 20

Problem - bluetooth system

Page 20 highlights

PROBLEM Callers cannot hear me. Possible Cause Solution Mute is selected Press the Power/Mute Button once as described on page 11. Headset microphone boom is incorrectly positioned Align the headset boom with your mouth Speak volume is too low Increase the Speak Volume by adjusting the Speak Volume Controls on the base unit as described on page 10. If the volume is still too low, select another Tx Slide Switch setting as described on page 10. Incorrect Configuration Dialsetting for your telephone Try other Configuration Dial settings on the base unit. PROBLEM I can hear a dial tone in more than one configuration position Possible Cause Solution Telephone will work in more than one Configuration Dial position Use the position that sounds best to you and the person you call. PROBLEM I tried all four positions on the Configuration Dial and cannot hear a dial tone in any position. Possible Cause Solution Voyager 510 Bluetooth® Check that the telephone is connected to the base Headset System is not unit's Telephone Cable Port. connected correctly Check that the handset is connected to the base unit's Handset Cable Port. You may have an incompatible phone Call your supplier or local Plantronics office for help. The telephone line Reconnect the handset to the telephone and test. is dead 19

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PROBLEM
Callers cannot hear me.
Possible Cause
Solution
Mute is selected
Press the Power/Mute Button once as described
on page 11.
Headset microphone
Align the headset boom with your mouth
boom is incorrectly
positioned
Speak volume is too low
Increase the Speak Volume by adjusting the Speak
Volume Controls on the base unit as described
on page 10.
If the volume is still too low, select another Tx Slide
Switch setting as described on page 10.
Incorrect Configuration
Try other Configuration Dial settings on the
Dialsetting for your
base unit.
telephone
PROBLEM
I can hear a dial tone in more than one configuration position
Possible Cause
Solution
Telephone will work
Use the position that sounds best to you and the
in more than one
person you call.
Configuration Dial
position
PROBLEM
I tried all four positions on the Configuration Dial and cannot hear a dial tone in
any position.
Possible Cause
Solution
Voyager 510 Bluetooth
®
Check that the telephone is connected to the base
Headset System is not
unit’s Telephone Cable Port.
connected correctly
Check that the handset is connected to the base
unit’s Handset Cable Port.
You may have an
Call your supplier or local Plantronics office
incompatible phone
for help.
The telephone line
Reconnect the handset to the telephone and test.
is dead
19