Plantronics Voyager PRO HD User Guide - Page 9
Product Specifications, Troubleshooting - manual
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Troubleshooting My phone did not locate the headset. Turn both your phone and headset off and on, and then repeat the pairing process on page 4. I could not enter Turn both your phone and headset off and on, and then repeat the pairing process my Passkey/PIN code. on page 4. Your Passkey (PIN code) is 0000. I cannot hear caller/dial tone. The headset may not be turned on. Tap any button. If a blue light flashes then the headset is on. If not, then press the power on/off button for approximately 2 seconds until you hear a tone or see the indicator glow blue. Your headset battery may be drained. Charge your battery. See "Charging Your Headset" on page 2. Your headset was out of range from your phone for more than 30 seconds. Move back into range and manually reconnect by pressing the call control button. Callers cannot hear me. Make sure that the headset is sitting correctly in your ear with the microphone pointing towards the corner of your mouth. See "Adjusting the Fit" on page 6. Check that you have not activated the Mute feature. See "Headset Controls" on page 9. 12 Product Specifications Talk time* Up to 6 hours Standby time* Up to 5 days or 120 hours Range* Up to 33 feet (10 meters) Headset weight 17.5 grams Battery type Rechargeable, nonreplaceable lithium ion polymer Charge time 1.5 hours for full charge Bluetooth version 2.1 + EDR (Enhanced Data Rate) and Secure Simple Pairing (SSP) Bluetooth profiles Headset (HSP) and HandsFree (HFP) Power requirements 5V DC - 180 mA Storage/operating 32ºF - 104ºF (0-40ºC) temperature Charging temperature 32ºF - 104ºF (0-40ºC) * P erformance dependent on battery and may vary by device. Audio quality degrades as you move out of range and is dependent upon the device with which the headset is paired. 13 EN