Polaroid PDC1300 User Guide - Page 42

Problem Polaroid PhotoMAX Image Maker Software does not see the PDC 1300 Digital Camera. Solution • Ensure that the digital camera power is turned on and a PC message appears on the Status panel. Use the AC adapter when downloading images. • For serial port connections, connect one end of the serial cable to the computer serial port. Connect the other end of the cable to the serial cable connector on the digital camera. Make sure that the cables are firmly attached to the digital camera and to the computer. • For serial port connections, turn off the computer and all peripherals and connect the camera. Turn on the computer. Turn on the camera. • For mini-USB port connections, connect one end of the mini-USB cable to the computer USB port. Connect the other end of the cable to the mini-USB cable connector on the digital camera. Make sure that the cables are firmly attached to the digital camera and to the computer. If you cannot establish a connection, turn off and on the computer. Launch the software. • Your serial port may have a conflict. Another software application or hardware device (such as a hand-held computer device) may be using your COMM port settings. Turn off these other software and hardware devices when the digital camera is connected to your computer. • Your computer may have an internal BIOS conflict. Read the instructional manual and other documentation that came with your computer, or check with the computer manufacturer for more information. • Purchase an optional external memory card device. See your local computer retailer for more information. 39