Polk Audio SurroundBar 2000 SurroundBar 2000 Instant Home Theater Owner's Manu - Page 7

What if my provided optical cable is too short? • We did our best to provide a cable of adequate length; however, there might be a few setup instances in which the cable may be too short. If that is your situation, your local electronics store will have cables that meet your required length. My audio sounds strange and distorted. • Your SurroundBar 2000 requires a clean, unaltered stereo signal for proper audio performance. If the sound from your SurroundBar 2000 is strange or distorted, then check the audio menus of whatever source(s) are connected to your SurroundBar 2000 and make sure any audio processing is turned off. Why can't I successfully program the SurroundBar 2000 to respond to my remote control? • There are many remote control formats, and we have done our best to make the SurroundBar 2000 compatible with the most popular brands. However, there are likely some cases in which the bar will not be able to learn your remote codes. • In this case, please use the remote control provided with the SurroundBar 2000 product or try a different universal remote control. Note: RF only remotes will not work with this system. How do I control the SurroundBar 2000? There are three ways to control your SurroundBar 2000: • Use the buttons on the front of the bar. • Use the provided remote control. • Program the SurroundBar 2000 to respond to your existing remote (see included instructions). My SurroundBar 2000 was responding to commands, but now it isn't. What should I do? • In this rare event, simply turn off the power (switch located on the back of the bar), wait a few seconds, and then turn the power back on. This should restore control. How do I erase previously learned remote control commands? • If you have programmed your SurroundBar 2000 to respond to a remote control and you no longer want it to do so, then you can erase the codes by pressing the LEARN key for about two seconds while the unit is in standby mode (power LED is red). The SurroundBar 2000 will continue to respond to the provided credit card remote control. To contact Customer Service/ Technical Support: • If you have a question or comment, please feel free to call us or email us. In North America and Canada, call Polk Customer Service: 800-377-7655 (M-F 9-5:30 EST) or via email [email protected]. Outside the US, call 410-358-3600. Polk is a DEI Holdings, Inc. Company. Polk and SurroundBar are registered trademarks of Polk Audio, Inc. Products that have earned the Energy Star® are designed to protect the environment through superior energy efficiency. is a trademark of SRS Labs, Inc. TruSurround HD technology is incorporated under license from SRS Labs, Inc. Limited Warranty Polk Audio, Inc., warrants to the original retail purchaser only. This warranty will terminate automatically prior to its stated expiration if the original retail purchaser sells or transfers the Product to any other party. Polk Audio, Inc., warrants, to the original retail purchaser only, that the LOUDSPEAKER(S), PASSIVE CROSSOVER COMPONENT(S) and ENCLOSURE on this Polk Audio Loudspeaker Product will be free from defects in material and workmanship for a period of three (3) years from the date of original retail purchase from a Polk Audio Authorized Dealer. Furthermore, Polk Audio, Inc., warrants, to the original retail purchaser only, that any AMPLIFIER OR OTHER ELECTRONIC COMPONENT that may be included in this Polk Audio Loudspeaker Product will be free from defects in material and workmanship for a period of one (1) year from the date of original retail purchase from a Polk Audio Authorized Dealer. To allow Polk Audio to offer the best possible warranty service, please fill out the Product Registration Card(s) and send it to the Factory at the address provided on the Product Registration Card(s) within ten (10) days of the date of original purchase. Defective Products must be shipped, together with proof of purchase, prepaid insured to the Polk Audio Authorized Dealer from whom you purchased the Product, or to the Factory at 1 Viper Way, Vista, California 92081. Products must be shipped in the original shipping container or its equivalent; in any case the risk of loss or damage in transit is to be borne by you. If upon examination at the Factory or Polk Audio Authorized Dealer it is determined that the unit was defective in materials or workmanship at any time during this Warranty period, Polk Audio or the Polk Audio Authorized Dealer will, at its option, repair or replace this Product at no additional charge, except as set forth below. All replaced parts and Products become the property of Polk Audio. Products replaced or repaired under this warranty will be returned to you, within a reasonable time, freight prepaid. This warranty does not include service or parts to repair damage caused by accident, disaster, misuse, abuse, negligence, inadequate packing or shipping procedures, commercial use, voltage inputs in excess of the rated maximum of the unit, cosmetic appearance of cabinetry not directly attributable to defect in materials or workmanship, or service, repair, or modification of the Product which has not been authorized or approved by Polk Audio. This warranty shall terminate if the serial number on the Product has been removed, tampered with or defaced. This warranty is in lieu of all other expressed Warranties. If this Product is defective in materials or workmanship as warranted above, your sole remedy shall be repair or replacement as provided above. In no event will Polk Audio, Inc. be liable to you for any incidental or consequential damages arising out of the use or inability to use the Product, even if Polk Audio, Inc., or a Polk Audio Authorized Dealer, has been advised of the possibility of such damages, or for any claim by any other party. Some states do not allow the exclusion or limitation of consequential damages, so the above limitation and exclusion may not apply to you. All implied warranties on this Product are limited to the duration of this expressed Warranty. Some states do not allow limitation on how long an implied Warranty lasts, so the above limitations may not apply to you. This Warranty gives you specific legal rights, and you also may have other rights which vary from state to state. This Warranty applies only to Products purchased in the United States of America, its possessions, and U.S. and NATO armed forces exchanges and audio clubs. The Warranty terms and conditions applicable to Products purchased in other countries are available from the Polk Audio Authorized Distributors in such countries. Customer Service Thank you for your Polk Audio purchase. If you have a question or comment, please feel free to call us or email us. In North America and Canada, call Polk Audio Customer Service 800-377-7655 (M-F, 9-5:30 EST) or via email [email protected]. Outside the US, call 410-358-3600. 12 Polk Customer Service 800-377-7655 (Outside USA & Canada: 410-358-3600) Customer Service Hours of Operation: Monday-Friday, 9am-5:30pm est [email protected] 13