Pyle PLE520P PLE520P Manual 1 - Page 16

limited warranty policy All Pyle products are carefully constructed and thoroughly tested before shipment. Products purchased in the USA are warranted to be free of defects in material and workmanship for two (2) years from the date of purchase. This warranty is limited to the original retail purchaser. Should the product fail due to factory defects in material or workmanship, your unit will be repaired or replaced at the sole discretion of Pyle. To obtain warranty service you must first call our Consumer Return Hotline number at (718) 236-6948 to obtain a Return Authorization number. This R.A.# must appear on the outside of your package and on all paperwork relating to your return. When returning a product to us for warranty service it must be carefully packed and shipped prepaid to: R.A.# Pyle Service Center 1600 63rd Street Brooklyn, NY 11204 You must also include the following items: • A copy of your sales receipt or other proof of purchase • A brief letter indicating the problem you are experiencing • include in your letter your return address, daytime phone number, and R.A. number • also include a check or money order for $12.00 for return shipping, handling, and insurance, or provide your Visa/MC number with expiration date. Our obligation under this warranty is limited to the repair or replacement of the defective unit when it is returned to us prepaid. This warranty will be considered void if the unit was tampered with, improperly serviced, or subject to misuse, neglect, or accidental damage.