RCA D770 Owner/User Manual: D770 - Page 9

Troubleshooting Problem: The remote can't be programmed to operate your component. • You may be too far away from the component or at a wrong angle. This remote uses IR (infrared) technology to communicate with components. The remote sends the code and the component's IR sensor reads the code. Therefore, there must be an unobstructed path between the remote and the IR sensor on the component. Move closer and make sure you point the remote at the component (VCR when programming the VCR key; DVD when programming the DVD key; TV when programming the TV key; satellite receiver when programming the SAT key). • If you've entered all of the codes for your brand that are in the enclosed Code Lists and followed the instructions, try the Automatic Code Search method (See Using Automatic Code Search on page 8). • You must put the remote in the correct mode by pressing the corresponding component key (TV, VCR, DVD, SAT, AUX1, AUX2) so the remote knows which component you want to operate. • To program the universal remote to operate a combination unit (TV/VCR or TV/DVD), first try the VCR or DVD codes for your brand. Some units, however, require that you program both the TV (using the TV codes) and the VCR or DVD (using the VCR or DVD codes) for full operation. • To program the universal remote to operate a combination unit (VCR /DVD), first program your VCR using the VCR key and then program your DVD using the DVD key. Problem: The indicator light does not light when you press a key. • You must put the remote in the correct mode by pressing the corresponding component key (TV, VCR, DVD, SAT, AUX1, AUX2) so the remote knows which component you want to operate. • You may have pressed an invalid key for the mode the remote is in (e.g., the RECORD key only works in VCR Mode). • Make sure the batteries are properly installed. (See Battery Installation on page 3). • Replace the batteries with two new AA batteries. Reprogramming may be required. Problem: The remote does not operate your component. • You must put the remote in the correct mode by pressing the corresponding component key (TV, VCR, DVD, SAT, AUX1, AUX2) so the remote knows which component you want to operate. • Remove any obstacles between the remote and the component. Make sure to aim the remote at the IR sensor on the component. • Make sure the batteries are properly installed. (See Battery Installation on page 3). • Replace the batteries with two new AA batteries. Reprogramming may be required. • Reset the remote. Remove the batteries. Then press and hold the number 1 key on the remote for several seconds to reset the microprocessor inside the remote. Release the number 1 key, reinstall the batteries, and try the remote again. Reprogramming will be required. Problem: The remote is not performing commands properly. • You must put the remote in the correct mode by pressing the corresponding component key (TV, VCR, DVD, SAT, AUX1, AUX2) so the remote knows which component you want to operate. • Make sure the component is "ready" (e.g., DVD player has disc loaded; VCR has tape loaded, etc.). • You may have pressed an invalid key for the mode the remote is in (e.g., the RECORD key only works in VCR Mode). • If you are trying to turn on an RCA, GE or PROSCAN component, press the component key (TV, VCR, DVD, SAT, AUX1, AUX2) instead of the ON·OFF key. • If you're trying to change channels, try pressing the OK key after entering the channel number as this is a requirement of certain models and brands. • There is a possibility that a programmed code may only be able to control some of your component features (e.g., only turns a component on and off). Follow the steps provided for programming the remote (See Programming sections on pages 5-7). If the component can be turned on and off, make sure you press the CH+/CH- key to see if the component responds. If not, try the next code from the list. 10