RCA H5401RE1 User Guide - Page 27

Other Information Troubleshooting Guide Telephone Solutions No dial tone • Check and repeat installation steps: Ensure the base power cord is connected to a working outlet. Ensure the telephone line cord is connected to the base and the wall jack . • Connect another phone to the same jack; if there is still no dial tone, the problem might be your wiring or local service. • The cordless handset may be out of range of the base. Move closer to the base. • Ensure the battery is properly charged (14 hours). • Ensure the battery pack installed correctly. • Did the handset beep when you pressed the TALK button? The battery may need to be charged. Dial tone is OK, but can't dial out • Make sure the type of phone service you are subscribed to is TONE. This handset is TONE only. Handset does not ring • Make sure the handset ringer is set to on. • The cordless handset may be out of range. Move closer to the base. • Check for dial tone. If no dial tone is heard, see No dial tone above. You experience static, noise, or fading in and out • The cordless handset may be out of range of the base. Move closer to the base. • Charge the battery. Unit beeps • Clean charging contacts on cordless handset and charge cradle with a soft cloth or an eraser. • See solutions for "No dial tone" on previous page. • Replace the battery. Memory Dialing doesn't work • Did you program the memory location keys correctly? • Did you follow proper dialing sequence? 27