RCA RCU600D User Manual - Page 13

Troubleshooting

Page 13 highlights

Troubleshooting Problem: The remote can't be programmed to operate your component. • You may be too far away from the component or at a wrong angle. This remote uses IR (infrared) technology to communicate with components. The remote sends the code and the component's IR sensor reads the code. Therefore, there must be an unobstructed path between the remote and the IR sensor on the component. Move closer and make sure you point the remote at the component (VCR when programming the VCR key; DVD when programming the DVD key; TV when programming the TV key; CABLE box when programming the CABLE key; SATELLITE receiver or DIGITAL TV CONVERTER when programming the SAT•DTC key). • If you've entered all of the codes for your brand that are in the enclosed Code Lists and followed the instructions, try one of the Code Search methods (See Code Search on page 10). • You must put the remote in the correct mode by pressing the corresponding component key (TV, VCR, DVD, SAT•DTC, CABLE, AUDIO) so the remote knows which component you want to operate. • To program the six-component universal remote to operate a combination unit (TV/VCR or TV/DVD), first try the VCR or DVD codes for your brand. Some units, however, require that you program both the TV key (using the TV codes) and the VCR or DVD key (using the VCR or DVD codes) for full operation. • To program the six-component universal remote to operate a combination unit (VCR/DVD), program the VCR key using the VCR codes and then program the DVD key using the DVD codes. Problem: The indicator light does not light when you press a key. • You must put the remote in the correct mode by pressing the corresponding component key (TV, VCR, DVD, SAT•DTC, CABLE, AUDIO) so the remote knows which component you want to operate. • You may have pressed an invalid key for the mode the remote is in (e.g., the RECORD key only works in VCR Mode). • Make sure the batteries are properly installed. (See Battery Installation on page 3). • Replace the batteries with two new AAA batteries. Reprogramming may be required. Problem: The remote does not operate your component. • You must put the remote in the correct mode by pressing the corresponding component key (TV, VCR, DVD, SAT•DTC, CABLE, AUDIO) so the remote knows which component you want to operate. • Remove any obstacles between the remote and the component. Make sure to aim the remote at the IR sensor on the component. • Make sure the batteries are properly installed. (See Battery Installation on page 3). • Replace the batteries with two new AAA batteries. Reprogramming may be required. • Reset the remote. Remove the batteries. Then press and hold the number 1 key on the remote for several seconds to reset the microprocessor inside the remote. Release the number 1 key, reinstall the batteries, and try the remote again. Reprogramming will be required. Problem: The remote is not performing commands properly. • You must put the remote in the correct mode by pressing the corresponding component key (TV, VCR, DVD, SAT•DTC, CABLE, AUDIO) so the remote knows which component you want to operate. • Make sure the component is "ready" (e.g., DVD player has disc loaded; VCR has tape loaded, etc.). • You may have pressed an invalid key for the mode the remote is in (e.g., the RECORD key only works in VCR Mode). • If operating a VCR to record, you must press the RECORD key twice. • If you're trying to change channels, try pressing the ENTER key after entering the channel number as this is a requirement of certain models and brands. • There is a possibility that a programmed code may only be able to control some of your component features (e.g., only turns a component on and off). Follow the steps provided for programming the remote (see Programming sections on pages 5-9). If the component can be turned on and off, make sure you press the CH+/CH- key to see if the component responds. If not, try the next code from the list. 14

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Troubleshooting
Problem:
The
remote
can't
be
programmed
to
operate
your
component.
You
may
be
too
far
away
from
the
component
or
at
a
wrong
angle.
This
remote
uses
IR
(infrared)
technology
to
communicate
with
components.
The
remote
sends
the
code
and
the
component's
IR
sensor
reads
the
code.
Therefore,
there
must
be
an
unobstructed
path
between
the
remote
and
the
IR
sensor
on
the
component.
Move
closer
and
make
sure
you
point
the
remote
at
the
component
(VCR
when
programming
the
VCR
key;
DVD
when
programming
the
DVD
key;
TV
when
programming
the
TV
key;
CABLE
box
when
programming
the
CABLE
key;
SATELLITE
receiver
or
DIGITAL
TV
CONVERTER
when
programming
the
SAT•DTC
key).
If
you've
entered
all
of
the
codes
for
your
brand
that
are
in
the
enclosed
Code
Lists
and
followed
the
instructions,
try
one
of
the
Code
Search
methods
(See
Code
Search
on
page
10).
You
must
put
the
remote
in
the
correct
mode
by
pressing
the
corresponding
component
key
(TV,
VCR,
DVD,
SAT•DTC,
CABLE,
AUDIO)
so
the
remote
knows
which
component
you
want
to
operate.
To
program
the
six
-component
universal
remote
to
operate
a
combination
unit
(TV/VCR
or
TV/DVD),
first
try
the
VCR
or
DVD
codes
for
your
brand.
Some
units,
however,
require
that
you
program
both
the
TV
key
(using
the
TV
codes)
and
the
VCR
or
DVD
key
(using
the
VCR
or
DVD
codes)
for
full
operation.
To
program
the
six
-component
universal
remote
to
operate
a
combination
unit
(VCR/DVD),
program
the
VCR
key
using
the
VCR
codes
and
then
program
the
DVD
key
using
the
DVD
codes.
Problem:
The
indicator
light
does
not
light
when
you
press
a
key.
You
must
put
the
remote
in
the
correct
mode
by
pressing
the
corresponding
component
key
(TV,
VCR,
DVD,
SAT•DTC,
CABLE,
AUDIO)
so
the
remote
knows
which
component
you
want
to
operate.
You
may
have
pressed
an
invalid
key
for
the
mode
the
remote
is
in
(e.g.,
the
RECORD
key
only
works
in
VCR
Mode).
Make
sure
the
batteries
are
properly
installed.
(See
Battery
Installation
on
page
3).
Replace
the
batteries
with
two
new
AAA
batteries.
Reprogramming
may
be
required.
Problem:
The
remote
does
not
operate
your
component.
You
must
put
the
remote
in
the
correct
mode
by
pressing
the
corresponding
component
key
(TV,
VCR,
DVD,
SAT•DTC,
CABLE,
AUDIO)
so
the
remote
knows
which
component
you
want
to
operate.
Remove
any
obstacles
between
the
remote
and
the
component.
Make
sure
to
aim
the
remote
at
the
IR
sensor
on
the
component.
Make
sure
the
batteries
are
properly
installed.
(See
Battery
Installation
on
page
3).
Replace
the
batteries
with
two
new
AAA
batteries.
Reprogramming
may
be
required.
Reset
the
remote.
Remove
the
batteries.
Then
press
and
hold
the
number
1
key
on
the
remote
for
several
seconds
to
reset
the
microprocessor
inside
the
remote.
Release
the
number
1
key,
reinstall
the
batteries,
and
try
the
remote
again.
Reprogramming
will
be
required.
Problem:
The
remote
is
not
performing
commands
properly.
You
must
put
the
remote
in
the
correct
mode
by
pressing
the
corresponding
component
key
(TV,
VCR,
DVD,
SAT•DTC,
CABLE,
AUDIO)
so
the
remote
knows
which
component
you
want
to
operate.
Make
sure
the
component
is
"ready"
(e.g.,
DVD
player
has
disc
loaded;
VCR
has
tape
loaded,
etc.).
You
may
have
pressed
an
invalid
key
for
the
mode
the
remote
is
in
(e.g.,
the
RECORD
key
only
works
in
VCR
Mode).
If
operating
a
VCR
to
record,
you
must
press
the
RECORD
key
twice.
If
you're
trying
to
change
channels,
try
pressing
the
ENTER
key
after
entering
the
channel
number
as
this
is
a
requirement
of
certain
models
and
brands.
There
is
a
possibility
that
a
programmed
code
may
only
be
able
to
control
some
of
your
component
features
(e.g.,
only
turns
a
component
on
and
off).
Follow
the
steps
provided
for
programming
the
remote
(see
Programming
sections
on
pages
5-9).
If
the
component
can
be
turned
on
and
off,
make
sure
you
press
the
CH+/CH-
key
to
see
if
the
component
responds.
If
not,
try
the
next
code
from
the
list.
14