Ricoh Aficio MP 171F Operating Instructions - Page 58

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Troubleshooting When Using the Printer Function Problem Cause Solution Duplex printing is malfunctioning. Duplex printing cannot be done with a tray for which [Off] has been specified as Paper Type on the System Settings menu. Change the Paper Type setting for the tray to [On] on the System Settings menu. See "System Settings", General Settings Guide. When using Win- The correct ap- Make sure the application's paper size and orientation set- dows 95 / 98 / plication or tings match those of the printer driver. If a different paper size Me / 2000 / XP, printer driver and orientation are set, select the same size and orientation. Windows Server settings are not 2003, or Windows made. 4 NT 4.0, combined printing or book- let printing does not come out as expected. A print instruc- User code mantion was issued agement may from the com- have been set. puter, but printing did not start. Ask the administrator about valid user codes. To print, the user code must be entered from the printer driver. Printing by Bluetooth is slow. • The number • Reduce the number of jobs. of jobs ex- • Remove the machine from close proximity with ceeds the ca- IEEE802.11b wireless LAN devices. pacity of the machine. • If there are active IEEE802.11b wireless LAN devices or other Bluetooth devices nearby, relocate the ma- • A communi- chine or deactivate those devices. cation error might have occurred. • Interference from IEEE802.11b (wireless LAN) devices affects communication speed. • Bluetooth transmission speeds are not high. If the problem cannot be solved, contact your sales or service representative. 52

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Troubleshooting When Using the Printer Function
52
4
If the problem cannot be solved, contact your sales or service representative.
Duplex printing is
malfunctioning.
Duplex printing
cannot be done
with a tray for
which
[
Off
]
has
been specified
as Paper Type
on the System
Settings menu.
Change the Paper Type setting for the tray to
[
On
]
on the
System Settings menu. See “System Settings”, General Set-
tings Guide.
When using Win-
dows 95 / 98 /
Me / 2000 / XP,
Windows Server
2003, or Windows
NT 4.0, combined
printing or book-
let printing does
not come out as
expected.
The correct ap-
plication or
printer driver
settings are not
made.
Make sure the application's paper size and orientation set-
tings match those of the printer driver. If a different paper size
and orientation are set, select the same size and orientation.
A print instruc-
tion was issued
from the com-
puter, but print-
ing did not start.
User code man-
agement may
have been set.
Ask the administrator about valid user codes. To print, the
user code must be entered from the printer driver.
Printing by
Bluetooth is
slow.
•
The number
of jobs ex-
ceeds the ca-
pacity of the
machine.
•
A communi-
cation error
might have
occurred.
•
Interference
from
IEEE802.11b
(wireless
LAN) devic-
es affects
communica-
tion speed.
•
Bluetooth
transmis-
sion speeds
are not high.
•
Reduce the number of jobs.
•
Remove the machine from close proximity with
IEEE802.11b wireless LAN devices.
•
If there are active IEEE802.11b wireless LAN devices
or other Bluetooth devices nearby, relocate the ma-
chine or deactivate those devices.
Problem
Cause
Solution