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10. Troubleshooting Message Causes Solutions "Some page(s) are almost blank. To cancel press the Stop key." The first page of the document is almost blank. The original's blank side might have been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Pages", Fax . "The selected file(s) contained file(s) without access privileges. Only file(s) with access privileges will be deleted." You tried to delete a document for which you do not have permission to delete. To check your access permission for stored documents, or to delete a document you do not have permission to delete, see Security Guide . "Updating the destination list... Please wait. Specified destination(s) or sender's name has been cleared." The destination list is being updated from the network using Web Image Monitor. Wait until the message disappears. Do not turn off the main power switch while this message is displayed. Depending on the number of destinations to be updated, there may be some delay before you can resume operation. Operation is not possible while this message is displayed. "You do not have the privileges to use this function." The logged in user name For details about how to set does not have permission for permissions, see Security Guide . the selected function. "The destination cannot be selected because its certificate is not currently valid." The user certificate (destination certificate) has expired. A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide . "The group destination cannot be selected because it contains a destination with a certificate that is not currently valid." The user certificate (destination certificate) has expired. A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide . "Transmission cannot be performed because the certificate used for the S/ MIME signature is not currently valid." The device certificate (S/ MIME) has expired. A new device certificate (S/MIME) must be installed. For details about how to install a device certificate (S/ MIME), see Security Guide . 168

Section	Page
<User Guide>	1
TABLE OF CONTENTS	3
How to Read the Manuals	8
Symbols Used in the Manuals	8
Model-Specific Information	9
Names of Major Features	10
1. What You Can Do with This Machine	11
I Want to Save Paper	11
I Want to Convert Documents to Electronic Formats Easily	12
I Want to Register Destinations	13
I Want to Operate the Machine More Effectively	14
You Can Customize the [Home] Screen as You Like	15
You Can Make Copies Using Various Functions	16
You Can Print Data Using Various Functions	17
You Can Utilize Stored Documents	18
You Can Send and Receive Faxes without Paper	19
You Can Send and Receive Faxes Using the Internet	21
You Can Use the Facsimile and the Scanner in a Network Environment	23
You Can Prevent Information Leakage (Security Functions)	24
You Can Monitor and Set the Machine Using a Computer	25
You Can Prevent an Unauthorized Copy	26
2. Getting Started	27
Guide to Names and Functions of Components	27
Guide to Components (mainly Europe)	27
Guide to Components (mainly Asia)	29
Guide to Components (mainly North America)	32
Guide to Functions of the Machine's Options	35
Guide to Functions of the Machine's External Options (mainly Europe)	35
Guide to Functions of the Machine's External Options (mainly Asia)	36
Guide to Functions of the Machine's External Options (mainly North America)	36
Guide to the Names and Functions of the Machine's Control Panel	38
How to Use the [Home] Screen	41
Adding Icons to the [Home] Screen	42
Adding icons to the [Home] screen using Web Image Monitor	43
Adding icons to the [Home] screen using the User Tools	43
Registering Functions in a Program	47
Example of Programs	49
Turning On/Off the Power	51
Turning On the Main Power	51
Turning Off the Main Power	51
When the Authentication Screen is Displayed	53
User Code Authentication Using the Control Panel	53
Logging In Using the Control Panel	53
Logging Out Using the Control Panel	54
Placing Originals	55
Placing Originals on the Exposure Glass (mainly Europe)	55
Placing Originals on the Exposure Glass (mainly Asia)	55
Placing Originals on the Exposure Glass (mainly North America)	56
Placing Originals in the Auto Document Feeder	57
3. Copy	59
Basic Procedure	59
Auto Reduce/Enlarge	61
Duplex Copying	63
Specifying the Original and Copy Orientation	65
Combined Copying	66
One-Sided Combine	67
Two-Sided Combine	68
Copying onto Custom Size Paper from the Bypass Tray	71
Copying onto Envelopes	72
Sort	74
Changing the Number of Sets	74
Storing Data in the Document Server	76
4. Fax	77
Basic Procedure for Transmissions (Memory Transmission)	77
Sending Originals Using the Exposure Glass (Memory Transmission)	78
Registering a Fax Destination	79
Deleting a Fax Destination	80
Transmitting while Checking Connection to Destination (Immediate Transmission)	82
Sending Originals Using the Exposure Glass (Immediate Transmission)	83
Canceling a Transmission	84
Canceling a Transmission Before the Original Is Scanned	84
Canceling a Transmission While the Original Is Being Scanned	84
Canceling a Transmission After the Original Is Scanned (While a Transmission Is in Progress)	85
Canceling a Transmission After the Original Is Scanned (Before a Transmission Is Started)	85
Sending at a Specific Time (Send Later)	87
Storing a Document	88
Sending Stored Documents	89
Printing the Journal Manually	91
5. Print	93
Quick Install	93
Displaying the Printer Driver Properties	94
Standard Printing	95
When Using the PCL 6 Printer Driver	95
Locked Print	96
Sending a Locked Print File	96
Printing a Locked Print File Using the Control Panel	96
Hold Print	98
Sending a Hold Print File	98
Printing a Hold Print File Using the Control Panel	98
Stored Print	100
Sending a Stored Print File	100
Printing a Stored Print File Using the Control Panel	101
6. Scan	103
Basic Procedure When Using Scan to Folder	103
Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information	104
Step 1: Confirming the user name and computer name	104
Step 2: Creating a shared folder on a computer running Microsoft Windows	104
Step 3: Specifying access privileges for the created shared folder	105
Registering an SMB Folder	106
Locating the SMB folder manually	108
Locating the SMB folder using Browse Network	108
Deleting an SMB Registered Folder	109
Entering the Path to the Destination Manually	109
Basic Procedure for Sending Scan Files by E-mail	111
Registering an E-mail Destination	112
Deleting an E-mail Destination	113
Entering an E-mail Address Manually	114
Basic Procedure for Storing Scan Files	115
Checking a Stored File Selected from the List	116
Specifying the File Type	117
Specifying Send Settings	118
7. Document Server	119
Storing Data	119
Printing Stored Documents	121
8. Web Image Monitor	123
Displaying Top Page	123
Viewing Received Fax Documents Using Web Image Monitor	125
9. Adding Paper and Toner	127
Loading Paper into Paper Trays	127
Loading Paper into the Bypass Tray	129
Settings to Use the Bypass Tray under the Printer Function	130
Setting the paper size using the control panel	131
Setting custom size paper using the control panel	131
Setting thick paper or OHP transparencies using the control panel	132
Loading Orientation-Fixed Paper or Two-Sided Paper	134
Recommended Paper Sizes and Types	137
Thick Paper	141
Envelopes	142
Adding Toner	145
Sending Faxes or Scanned Documents When Toner Has Run Out	146
Disposing of Used Toner	147
10. Troubleshooting	149
Indicators	149
When an Indicator for the [Check Status] Key Is Lit	150
Panel Tone	152
When You Have Problems Operating the Machine	153
When Messages Are Displayed on the Control Panel	159
Messages Displayed When Using the Copy/Document Server Function	159
When the memory becomes full while using the copy/document server function	161
Messages Displayed When Using the Facsimile Function	161
When the memory becomes full while using the facsimile function	174
Messages Displayed When Using the Printer Function	174
Status messages	174
Messages displayed on the control panel when using the printer function	175
Other messages	179
Messages Displayed When Using the Scanner Function	188
When Messages Are Displayed on Your Computer Screen	203
Messages Displayed When Using the Scanner Function	203
11. Appendix	209
Trademarks	209

Match case Limit results 1 per page

Message

Causes

Solutions

"Some page(s) are almost

blank. To cancel press the

Stop key."

The first page of the

document is almost blank.

The original's blank side might have

been scanned. Be sure to place your

originals correctly. For details about

determining the cause of blank pages,

see "Detecting Blank Pages", Fax

"The selected file(s)

contained file(s) without

access privileges. Only

file(s) with access privileges

will be deleted."

You tried to delete a

document for which you do

not have permission to

delete.

To check your access permission for

stored documents, or to delete a

document you do not have permission

to delete, see Security Guide

"Updating the destination

list... Please wait. Specified

destination(s) or sender's

name has been cleared."

The destination list is being

updated from the network

using Web Image Monitor.

Wait until the message disappears. Do

not turn off the main power switch

while this message is displayed.

Depending on the number of

destinations to be updated, there may

be some delay before you can resume

operation. Operation is not possible

while this message is displayed.

"You do not have the

privileges to use this

function."

The logged in user name

does not have permission for

the selected function.

For details about how to set

permissions, see Security Guide

"The destination cannot be

selected because its

certificate is not currently

valid."

The user certificate

(destination certificate) has

expired.

A new user certificate must be installed.

For details about the user certificate

(destination certificate), see Security

Guide

"The group destination

cannot be selected because

it contains a destination with

a certificate that is not

currently valid."

The user certificate

(destination certificate) has

expired.

A new user certificate must be installed.

For details about the user certificate

(destination certificate), see Security

Guide

"Transmission cannot be

performed because the

certificate used for the S/

MIME signature is not

currently valid."

The device certificate (S/

MIME) has expired.

A new device certificate (S/MIME)

must be installed. For details about

how to install a device certificate (S/

MIME), see Security Guide

10. Troubleshooting

168