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10. Troubleshooting Message Causes Solutions "You do not have the privileges to use this function." The logged in user name For details about how to set does not have permission for permissions, see Security Guide . the selected function. "Exceeded max. data capacity. Check the resolution and the ratio and then press the Start key again." The data being scanned is too large for the scale ratio specified in [Specify Size]. Reduce the resolution or [Specify Size] value, and then try to scan the original again. "The size of the scanned data is too small. Check the scanning resolution, then press the Start key again." The data being scanned is too small for the scale ratio specified in [Specify Size]. Specify a higher resolution or a large size in [Specify Size], and then try to scan the original again. "Not all of the image will be scanned." If the scaling factor specified in "Reproduction Ratio" is too large, part of the image may be lost. • Reduce the scaling factor in "Reproduction Ratio", and then try to scan the original again. • If displaying the entire image is not necessary, press the [Start] key to start scanning with the current scaling factor. "Not all of the image will be scanned." Using "Reproduction Ratio" to scale down a large document may cause part of the image to be lost. • Specify a large size in [Specify Size], and then try to scan the original again. • If displaying the entire image is not necessary, press the [Start] key to start scanning with the current scaling factor. "Check original's orientation." Documents may sometimes not be scanned depending on a combination of items such as the specified scaling factor and document size. Change the orientation of the original, and then try to scan the original again. "The Digital Signature's device certificate has expired. The file cannot be sent." The device certificate (PDF with digital signature) has expired. A new device certificate (PDF with digital signature) must be installed. For details about how to install a device certificate (PDF with digital signature), see Security Guide . 198

Section	Page
<User Guide>	1
TABLE OF CONTENTS	3
How to Read the Manuals	8
Symbols Used in the Manuals	8
Model-Specific Information	9
Names of Major Features	10
1. What You Can Do with This Machine	11
I Want to Save Paper	11
I Want to Convert Documents to Electronic Formats Easily	12
I Want to Register Destinations	13
I Want to Operate the Machine More Effectively	14
You Can Customize the [Home] Screen as You Like	15
You Can Make Copies Using Various Functions	16
You Can Print Data Using Various Functions	17
You Can Utilize Stored Documents	18
You Can Send and Receive Faxes without Paper	19
You Can Send and Receive Faxes Using the Internet	21
You Can Use the Facsimile and the Scanner in a Network Environment	23
You Can Prevent Information Leakage (Security Functions)	24
You Can Monitor and Set the Machine Using a Computer	25
You Can Prevent an Unauthorized Copy	26
2. Getting Started	27
Guide to Names and Functions of Components	27
Guide to Components (mainly Europe)	27
Guide to Components (mainly Asia)	29
Guide to Components (mainly North America)	32
Guide to Functions of the Machine's Options	35
Guide to Functions of the Machine's External Options (mainly Europe)	35
Guide to Functions of the Machine's External Options (mainly Asia)	36
Guide to Functions of the Machine's External Options (mainly North America)	36
Guide to the Names and Functions of the Machine's Control Panel	38
How to Use the [Home] Screen	41
Adding Icons to the [Home] Screen	42
Adding icons to the [Home] screen using Web Image Monitor	43
Adding icons to the [Home] screen using the User Tools	43
Registering Functions in a Program	47
Example of Programs	49
Turning On/Off the Power	51
Turning On the Main Power	51
Turning Off the Main Power	51
When the Authentication Screen is Displayed	53
User Code Authentication Using the Control Panel	53
Logging In Using the Control Panel	53
Logging Out Using the Control Panel	54
Placing Originals	55
Placing Originals on the Exposure Glass (mainly Europe)	55
Placing Originals on the Exposure Glass (mainly Asia)	55
Placing Originals on the Exposure Glass (mainly North America)	56
Placing Originals in the Auto Document Feeder	57
3. Copy	59
Basic Procedure	59
Auto Reduce/Enlarge	61
Duplex Copying	63
Specifying the Original and Copy Orientation	65
Combined Copying	66
One-Sided Combine	67
Two-Sided Combine	68
Copying onto Custom Size Paper from the Bypass Tray	71
Copying onto Envelopes	72
Sort	74
Changing the Number of Sets	74
Storing Data in the Document Server	76
4. Fax	77
Basic Procedure for Transmissions (Memory Transmission)	77
Sending Originals Using the Exposure Glass (Memory Transmission)	78
Registering a Fax Destination	79
Deleting a Fax Destination	80
Transmitting while Checking Connection to Destination (Immediate Transmission)	82
Sending Originals Using the Exposure Glass (Immediate Transmission)	83
Canceling a Transmission	84
Canceling a Transmission Before the Original Is Scanned	84
Canceling a Transmission While the Original Is Being Scanned	84
Canceling a Transmission After the Original Is Scanned (While a Transmission Is in Progress)	85
Canceling a Transmission After the Original Is Scanned (Before a Transmission Is Started)	85
Sending at a Specific Time (Send Later)	87
Storing a Document	88
Sending Stored Documents	89
Printing the Journal Manually	91
5. Print	93
Quick Install	93
Displaying the Printer Driver Properties	94
Standard Printing	95
When Using the PCL 6 Printer Driver	95
Locked Print	96
Sending a Locked Print File	96
Printing a Locked Print File Using the Control Panel	96
Hold Print	98
Sending a Hold Print File	98
Printing a Hold Print File Using the Control Panel	98
Stored Print	100
Sending a Stored Print File	100
Printing a Stored Print File Using the Control Panel	101
6. Scan	103
Basic Procedure When Using Scan to Folder	103
Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information	104
Step 1: Confirming the user name and computer name	104
Step 2: Creating a shared folder on a computer running Microsoft Windows	104
Step 3: Specifying access privileges for the created shared folder	105
Registering an SMB Folder	106
Locating the SMB folder manually	108
Locating the SMB folder using Browse Network	108
Deleting an SMB Registered Folder	109
Entering the Path to the Destination Manually	109
Basic Procedure for Sending Scan Files by E-mail	111
Registering an E-mail Destination	112
Deleting an E-mail Destination	113
Entering an E-mail Address Manually	114
Basic Procedure for Storing Scan Files	115
Checking a Stored File Selected from the List	116
Specifying the File Type	117
Specifying Send Settings	118
7. Document Server	119
Storing Data	119
Printing Stored Documents	121
8. Web Image Monitor	123
Displaying Top Page	123
Viewing Received Fax Documents Using Web Image Monitor	125
9. Adding Paper and Toner	127
Loading Paper into Paper Trays	127
Loading Paper into the Bypass Tray	129
Settings to Use the Bypass Tray under the Printer Function	130
Setting the paper size using the control panel	131
Setting custom size paper using the control panel	131
Setting thick paper or OHP transparencies using the control panel	132
Loading Orientation-Fixed Paper or Two-Sided Paper	134
Recommended Paper Sizes and Types	137
Thick Paper	141
Envelopes	142
Adding Toner	145
Sending Faxes or Scanned Documents When Toner Has Run Out	146
Disposing of Used Toner	147
10. Troubleshooting	149
Indicators	149
When an Indicator for the [Check Status] Key Is Lit	150
Panel Tone	152
When You Have Problems Operating the Machine	153
When Messages Are Displayed on the Control Panel	159
Messages Displayed When Using the Copy/Document Server Function	159
When the memory becomes full while using the copy/document server function	161
Messages Displayed When Using the Facsimile Function	161
When the memory becomes full while using the facsimile function	174
Messages Displayed When Using the Printer Function	174
Status messages	174
Messages displayed on the control panel when using the printer function	175
Other messages	179
Messages Displayed When Using the Scanner Function	188
When Messages Are Displayed on Your Computer Screen	203
Messages Displayed When Using the Scanner Function	203
11. Appendix	209
Trademarks	209

Match case Limit results 1 per page

Message

Causes

Solutions

"You do not have the

privileges to use this

function."

The logged in user name

does not have permission for

the selected function.

For details about how to set

permissions, see Security Guide

"Exceeded max. data

capacity. Check the

resolution and the ratio and

then press the Start key

again."

The data being scanned is

too large for the scale ratio

specified in [Specify Size].

Reduce the resolution or [Specify Size]

value, and then try to scan the original

again.

"The size of the scanned

data is too small. Check the

scanning resolution, then

press the Start key again."

The data being scanned is

too small for the scale ratio

specified in [Specify Size].

Specify a higher resolution or a large

size in [Specify Size], and then try to

scan the original again.

"Not all of the image will be

scanned."

If the scaling factor specified

in "Reproduction Ratio" is

too large, part of the image

may be lost.

•

Reduce the scaling factor in

"Reproduction Ratio", and then try

to scan the original again.

•

If displaying the entire image is

not necessary, press the [Start]

key to start scanning with the

current scaling factor.

"Not all of the image will be

scanned."

Using "Reproduction Ratio"

to scale down a large

document may cause part of

the image to be lost.

•

Specify a large size in [Specify

Size], and then try to scan the

original again.

•

If displaying the entire image is

not necessary, press the [Start]

key to start scanning with the

current scaling factor.

"Check original's

orientation."

Documents may sometimes

not be scanned depending

on a combination of items

such as the specified scaling

factor and document size.

Change the orientation of the original,

and then try to scan the original again.

"The Digital Signature's

device certificate has

expired. The file cannot be

sent."

The device certificate (PDF

with digital signature) has

expired.

A new device certificate (PDF with

digital signature) must be installed. For

details about how to install a device

certificate (PDF with digital signature),

see Security Guide

10. Troubleshooting

198