Ricoh Aficio MP C3502 Manuals - Page 193
Disable the User Code Authentication, machine in [System Settings].
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When Messages Are Displayed on the Control Panel Message Causes Solutions "Connection with the remote machine has failed. Check the remote machine status." A network error occurred while using the remote fax function. • Check that the remote machine supports the remote fax function. • Check that the remote machine is working normally. • Check that the correct IP address or host name is set for the remote machine in [System Settings]. For details about these settings, see "Interface Settings", Connecting the Machine/ System Settings . • Check that the LAN cable is correctly connected to the machine. • For details about network problems, contact your administrator. "Connection with the remote machine has failed. Check the remote machine status." User Code Authentication is set on the device connected via the remote fax function. The remote fax function does not support User Code Authentication. Disable the User Code Authentication on the remote machine. "Connection with the remote machine has failed. Check the remote machine status." • User authentication of the device connected via the remote fax function has failed. • The user does not have permission to use the function on the remote machine. For details about user authentication and how to set permissions, see Security Guide . 191