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Memory Retrieval Error, Integration Server - windows 7 driver

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10. Troubleshooting Message Causes Solutions "Information for user authentication is already registered for another user." The user name for LDAP or Integration Server authentication was already registered in a different server with a different ID, and a duplication of the user name occurred due to a switching of domains (servers), etc.. For details about user authentication, see Security Guide . "Insufficient Memory" A memory allocation error occurred. PCL 6 Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. On the printer driver's [Detailed Settings] tab, click [Print Quality] in the "Menu:", and then select [Raster] in the "Vector/Raster:" list. In some cases, it will take a long time to complete a print job. PostScript 3 Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. "Memory Retrieval Error" A memory allocation error occurred. Turn off the main power switch, and then back on again. If the message appears again, replace the RAM. For details about replacing the RAM, contact your service representative. "No response from the server. Authentication has failed." A timeout occurred while connecting to the server for LDAP authentication or Windows Authentication. Check the status of the server. 208

Section	Page
<User Guide>	1
TABLE OF CONTENTS	3
How to Read the Manuals	8
Symbols Used in the Manuals	8
Model-Specific Information	9
Names of Major Features	10
1. What You Can Do with This Machine	11
I Want to Save Paper	11
I Want to Convert Documents to Electronic Formats Easily	12
I Want to Register Destinations	13
I Want to Operate the Machine More Effectively	14
You Can Customize the [Home] Screen as You Like	15
You Can Make Copies Using Various Functions	16
You Can Print Data Using Various Functions	17
You Can Utilize Stored Documents	18
You Can Send and Receive Faxes without Paper	19
You Can Send and Receive Faxes Using the Internet	21
You Can Send and Receive Faxes by Using the Machine without Fax Unit Installed	23
You Can Use the Facsimile and the Scanner in a Network Environment	24
You Can Prevent Information Leakage (Security Functions)	25
You Can Monitor and Set the Machine Using a Computer	26
You Can Prevent an Unauthorized Copy	27
2. Getting Started	29
Guide to Names and Functions of Components	29
Guide to Components of Types 1 and 2	29
Guide to Components of Types 3 and 4	32
Guide to Functions of the Machine's Options	35
Guide to Functions of the Machine's External Options	35
External options for types 1 and 2 (mainly Europe and Asia)	35
External options for types 1 and 2 (mainly North America)	37
External options for types 3 and 4 (models equipped with the ARDF) (mainly Europe and Asia)	39
External options for types 3 and 4 (models equipped with the ARDF) (mainly North America)	41
External options for types 3 and 4 (models equipped with the one-pass duplex scanning ADF) (mainly Europe and Asia)	43
External options for types 3 and 4 (models equipped with the one-pass duplex scanning ADF) (mainly North America)	45
Guide to the Names and Functions of the Machine's Control Panel	47
How to Use the [Home] Screen	50
Adding Icons to the [Home] Screen	51
Adding icons to the [Home] screen using Web Image Monitor	51
Adding icons to the [Home] screen using the User Tools	52
Registering Functions in a Program	55
Example of Programs	57
Turning On/Off the Power	61
Turning On the Main Power	61
Turning Off the Main Power	61
When the Authentication Screen is Displayed	63
User Code Authentication Using the Control Panel	63
Logging In Using the Control Panel	63
Logging Out Using the Control Panel	64
Placing Originals	65
Placing Originals on the Exposure Glass	65
Placing Originals in the Auto Document Feeder	65
3. Copy	69
Basic Procedure	69
Auto Reduce / Enlarge	71
Duplex Copying	73
Combined Copying	75
One-Sided Combine	76
Two-Sided Combine	77
Copying onto Custom Size Paper from the Bypass Tray	80
Copying onto Envelopes	81
Copying onto Envelopes from the Bypass Tray	81
Copying onto Envelopes from the Paper Tray	82
Finishing	83
Staple	83
Punch	85
Storing Data in the Document Server	88
4. Fax	89
Basic Procedure for Transmissions (Memory Transmission)	89
Registering a Fax Destination	91
Deleting a Fax Destination	92
Transmitting while Checking Connection to Destination (Immediate Transmission)	94
Canceling a Transmission	96
Canceling a Transmission Before the Original Is Scanned	96
Canceling a Transmission While the Original Is Being Scanned	96
Canceling a Transmission After the Original Is Scanned	97
Sending at a Specific Time (Send Later)	98
Storing a Document	99
Sending Stored Documents	100
Printing the Journal Manually	102
5. Print	103
Quick Install	103
Displaying the Printer Driver Properties	104
Standard Printing	105
When Using the PCL 6 Printer Driver	105
Locked Print	106
Sending a Locked Print File	106
Printing a Locked Print File Using the Control Panel	106
Hold Print	108
Sending a Hold Print File	108
Printing a Hold Print File Using the Control Panel	108
Stored Print	110
Sending a Stored Print File	110
Printing a Stored Print File Using the Control Panel	111
6. Scan	113
Basic Procedure When Using Scan to Folder	113
Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information	114
Step 1: Confirming the user name and computer name	114
Step 2: Creating a shared folder on a computer running Microsoft Windows	115
Step 3: Specifying access privileges for the created shared folder	116
Registering an SMB Folder	116
Locating the SMB folder manually	118
Locating the SMB folder using Browse Network	118
Deleting an SMB Registered Folder	119
Entering the Path to the Destination Manually	120
Basic Procedure for Sending Scan Files by E-mail	121
Registering an E-mail Destination	122
Deleting an E-mail Destination	123
Entering an E-mail Address Manually	124
Basic Procedure for Storing Scan Files	125
Checking a Stored File Selected from the List	126
Specifying the File Type	127
Specifying Scan Settings	128
7. Document Server	129
Storing Data	129
Printing Stored Documents	131
8. Web Image Monitor	133
Displaying Top Page	133
Viewing Received Fax Documents Using Web Image Monitor	135
9. Adding Paper and Toner	137
Loading Paper into Paper Trays	137
Loading Paper into the Bypass Tray	139
Settings to Use the Bypass Tray under the Printer Function	140
Setting the paper size using the control panel	141
Setting custom size paper using the control panel	142
Setting thick paper, thin paper, or OHP transparencies using the control panel	142
Loading Paper into the Small Size Paper Tray	144
Loading Paper into Tray 3 (LCT)	146
Loading Paper into the Large Capacity Tray (LCT)	148
Recommended Paper Sizes and Types	150
Thick Paper	158
Envelopes	159
Adding Toner	163
Sending Faxes or Scanned Documents When Toner Has Run Out	164
Disposing of Used Toner	165
10. Troubleshooting	167
Indicators	167
When an Indicator for the [Check Status] Key Is Lit	168
Panel Tone	170
When You Have Problems Operating the Machine	171
When Messages Are Displayed on the Control Panel	178
Messages Displayed When Using the Copy/Document Server Function	178
When the memory becomes full while using the copy/document server function	182
Messages Displayed When Using the Facsimile Function	182
When the memory becomes full while using the facsimile function	199
Messages Displayed When Using the Printer Function	199
Status messages	199
Messages displayed on the control panel when using the printer function	200
Other messages	204
Messages Displayed When Using the Scanner Function	213
When Messages Are Displayed on Your Computer Screen	228
Messages Displayed When Using the Scanner Function	228
11. Appendix	235
Trademarks	235