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Ricoh Aficio SP 3510SF User Guide - Page 404

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9. Troubleshooting Message Causes Solutions Dial Failed The fax could not be sent. • Confirm that the fax number you dialed is correct. • Confirm that the destination is a fax machine. • Confirm that the line is not busy. • You may need to insert a pause between dial digits. Press the [Pause/ Redial] key after, for example, the area code. Exceeded Max.Email Size The scan file exceeds the size limit for files that can be sent through e-mail. • Configure [Resolution] under scanner settings to reduce the scanning resolution. See p.263 "Scanner Settings". • Configure [Max. E-mail Size] under scanner settings to increase the allowed size. See p.263 "Scanner Settings". Failed to Access File Press Clear key The Scan to USB function failed because the machine could not access the USB flash disk properly. Use a USB flash disk that is not passwordor write-protected. Failed to Create File Press Clear key The Scan to USB function failed because there was not enough memory on the USB flash disk. Use a USB flash disk with enough memory. Fax Job Memory Overflow The number of fax jobs in memory (unsent or unprinted faxes) has reached maximum, so new jobs cannot be stored. Wait until pending jobs have been transmitted or printed. I-Fax POP3 fails Connection to the POP3 server failed. • Confirm that the network cable is properly connected to the machine. • Confirm that the network settings such as IP address, DNS, and POP3 settings have been configured properly (make sure that no doublebyte character is used). See p.330 "Configuring the Network Settings". 402

Section	Page
Operating Instructions <User Guide>	1
TABLE OF CONTENTS	3
1. Guide to the Machine	13
Introduction	13
Manuals for This Machine	14
Notice	16
Important	16
How to Read This Manual	17
Symbols	17
Names of Major Items	17
Notes	17
About IP Address	18
Laws and Regulations	19
Legal Prohibition	19
Model-Specific Information	20
List of Option	22
Using Manuals	23
Installing Manuals on Your Computer	23
Opening Manuals	24
Opening from the desktop icon	24
Opening from the [Start] menu	24
Opening from the CD-ROM	24
Removing Manuals from Your Computer	25
Feature Highlights	26
Using the Machine as a Printer	26
Connecting via USB	26
Connecting via a network	26
Printing confidential documents	27
Using the Machine as a Copier	28
Making enlarged or reduced copies	28
Making combined copies and 2-sided copies	28
Copying both sides of an ID card onto one side of paper	30
Sorting the output paper	31
Using the Machine as a Scanner	31
Scanning from a computer	32
Sending scanned files via e-mail	33
Sending scanned files to an FTP server	33
Sending scanned files to a computer's shared folder	34
Sending scanned files to a USB flash disk	35
Using the Machine as a Fax Machine	35
Using as a fax machine	35
Using the machine with an external telephone	36
Sending faxes from a computer (LAN-Fax)	36
Guide to Components	38
Exterior: Front View (Type 2 model)	38
Exterior: Front View (Type 1 model)	39
Exterior: Rear View	40
Interior	41
Control Panel	41
2. Getting Started	45
Installing the Machine	45
Where to Put the Machine	45
Unpacking	48
Turning the Power on	57
Initial Setup	60
Changing Operation Modes	61
Saving Energy	62
Multi-access	63
Connecting the Machine	68
Connecting with a Computer Using a USB Cable	68
Connecting with a Network Cable	68
Reading the LED lamps	69
Connecting to a Telephone Line	69
Configuring the Machine	72
Configuring the IPv4 Address Settings	72
Setting the machine to receive an IPv4 address automatically	72
Assigning the machine's IPv4 address manually	73
Configuring the IPv6 Address Settings	74
Setting the machine to receive an IPv6 address automatically	75
Assigning the machine's IPv6 address manually	76
Configuring the Ethernet Speed	77
Configuring Telephone Network Settings	78
Selecting the telephone line type	78
Selecting the telephone network connection type	79
Setting the outside line access number	80
Sharing the Printer on a Network	82
Installing Option	83
Installing the Paper Feed Unit (Tray 2)	83
Paper and Other Media	86
Supported Paper for Each Tray	86
Specifications of Paper Types	88
Unsupported Types of Paper	95
Paper Storage Precautions	96
Printable Area	96
Loading Paper	98
Loading Paper in Tray 1	98
Loading paper longer than A4	102
Loading Paper in Tray 2	107
Loading Paper in the Bypass Tray	110
Loading Envelopes	112
Specifying Paper Type and Paper Size	115
Specifying the paper type	116
Specifying the standard paper size	116
Specifying a custom paper size	117
Placing Originals	119
About Originals	119
Recommended size of originals	119
Types of originals not supported by the ARDF or ADF	119
Unscannable image area	120
Placing Originals	121
Placing originals on the exposure glass	121
Placing originals in the ARDF (Type 2 model)	122
Placing originals in the ADF (Type 1 model)	123
Entering Characters	125
Restricting Machine Functions According to User	127
Enabling the User Restriction Settings	127
Modifying user entries	129
Deleting user entries	130
When Machine Functions are Restricted	131
3. Using the Printer Function	133
Configuring Option and Paper Settings	133
Windows	133
Mac OS X 10.3	134
Mac OS X 10.4	134
Mac OS X 10.5/10.6	134
Accessing the Printer Properties	136
Accessing the Printer Properties from the [Devices and Printers] Window	136
Accessing the Printer Properties from an Application	136
Windows	136
Mac OS X	137
Basic Operation in Printer Mode	138
If a Paper Mismatch Occurs	138
Continuing printing using mismatched paper	139
Resetting the print job	139
Canceling a Print Job	139
Canceling a print job before printing has started	139
Canceling a print job while printing	140
Printing Confidential Documents	141
Storing a Locked Print file	141
Printing a Locked Print file	142
Deleting a Locked Print file	143
Checking which Locked Print File Jobs Have Been Canceled	144
Manual Duplex Printing (Type 1 model)	147
Using Various Print Functions	149
Print Quality Functions	149
Print Output Functions	150
4. Using the Copier Function	153
The Screen in Copier Mode	153
Basic Operation in Copier Mode	155
Canceling a Copy	157
Making Enlarged or Reduced Copies	158
Combining Pages and Making 2-sided Copies	160
Copying Both Sides of an ID Card onto One Side of Paper	169
Making 2-sided Copies Manually (Type 1 model)	171
Specifying Scan Settings	172
Adjusting Image Density	172
Selecting the Document Type According to Original	173
5. Using the Scanner Function	175
The Screen in Scanner Mode	175
Registering Scan Destinations	177
Modifying Scan Destinations	183
Deleting Scan Destinations	183
Scanning Using the Control Panel	185
Basic Operation for Scan to E-mail/FTP/Folder	185
Specifying the scan destination using the One Touch buttons or [Pause/Redial] key	187
Specifying the scan destination from an LDAP server	188
Basic Operation for Scan to USB	190
Specifying the Scan Settings	193
Specifying the scanning size according to the size of the original	193
Adjusting image density	194
Specifying resolution	195
Specifying the scanning side according to the original (Type 2 model)	196
Scanning from a Computer	197
Basic Operation for TWAIN Scanning	197
Settings you can configure in the TWAIN dialog box	197
6. Using the Fax Function	201
The Screen in Fax Mode	201
Setting the Date and Time	203
Registering Fax Destinations	205
Registering Fax Destinations Using the Control Panel	205
Modifying fax destinations	206
Deleting fax destinations	207
Registering Fax Destinations Using Web Image Monitor	208
Modifying fax destinations	210
Deleting fax destinations	210
Sending a Fax	211
Selecting Transmission Mode	211
Internet Fax Transmission Overview	212
Basic Operation for Sending a Fax	213
Canceling a fax	215
Specifying the Fax Destination	216
Specifying the destination using the One Touch buttons	216
Specifying the destination using Speed Dial	217
Specifying the destination from an LDAP server	219
Specifying the destination using the broadcast function	220
Specifying the destination using the redial function	221
Useful Sending Functions	222
Sending a fax using On Hook Dial	222
Sending a fax after a conversation	223
Specifying the Scan Settings	224
Adjusting image density	224
Specifying the resolution	225
Specifying the scanning side according to the original (Type 2 model)	226
Using the Fax Function from a Computer (LAN-Fax)	228
Configuring the LAN-Fax Address Book	228
Opening the LAN-Fax Address Book	228
Registering destinations	229
Modifying destinations	230
Registering groups	231
Modifying groups	232
Deleting individual destinations or groups	232
Exporting/Importing LAN-Fax Address Book data	233
Basic Operation for Sending Faxes from a Computer	235
Canceling a fax	236
Editing a Fax Cover Sheet	237
Settings you can configure for the fax cover sheets	238
Configuring Transmission Settings	239
Settings you can configure in the LAN-Fax driver's properties	240
Receiving a Fax	242
Selecting Reception Mode	242
Receiving a fax in FAX/TEL Manual mode	243
Receiving a fax in Fax Only mode	244
Receiving a fax in FAX/TEL Automatic mode	244
Receiving a fax in FAX/TAD mode	245
Receiving an Internet Fax	245
Forwarding or Storing Faxes in Memory	246
Configuring the forwarding conditions	246
Configuring the storing conditions	248
Printing Out Faxes Stored in Memory	248
Receiving or Rejecting Faxes from Special Senders	250
Registering the Special Senders	250
Limiting the incoming faxes	251
When the Machine Prints a Power Failure Report	252
7. Configuring the Machine Using the Control Panel	253
Basic Operation Using the Menu Screen	253
Menu Chart	255
Copy Settings	259
Changing Copy Settings	259
Copy Setting Parameters	260
Scanner Settings	265
Changing Scanner Settings	265
Scanner Setting Parameters	266
Fax Transmission Settings	269
Changing Fax Transmission Settings	269
Fax Transmission Setting Parameters	270
Fax Feature Settings	272
Changing Fax Feature Settings	272
Fax Feature Setting Parameters	272
Fax Address Book Settings	279
Registering Fax Destinations in Fax Quick Dial/Speed Dial	279
Fax Address Book Parameters	279
System Settings	281
Changing System Settings	281
System Setting Parameters	281
Network Settings	289
Changing Network Settings	289
Network Setting Parameters	289
Printing Lists/Reports	293
Printing the Configuration Page	293
Types of Lists/Reports	293
Reading the Configuration Page	294
Reading the Fax Journal	297
Reading the TX/RX Standby File List	298
Reading the Scanner Journal	299
Administrator Settings	300
Changing Administrator Settings	300
Administrator Setting Parameters	300
Printer Feature Settings	306
Changing Printer Feature Settings	306
Printer Feature Setting Parameters	306
8. Configuring the Machine Using Web Image Monitor	311
Using Web Image Monitor	311
Displaying Top Page	313
Changing the Interface Language	314
Checking the System Information	315
Checking the Status Information	315
Checking the Counter Information	316
Checking the Machine Information	318
Configuring the System Settings	319
Configuring the Sound Volume	319
Configuring the Paper Settings	320
Specifying the Size of Paper for Printing Copies	322
Configuring the Fax Settings	322
Specifying the Priority Tray	325
Configuring the Toner Saving Setting	326
Configuring the I/O Timeout Settings	327
Configuring the Shortcut to Function Key Settings	327
Registering Destinations	329
Registering Fax Special Senders	330
Restricting Machine Functions According to User	331
Configuring the Network Settings	332
Checking the Network Status	332
Configuring the IPv6 Settings	333
Configuring the Network Application Settings	334
Configuring the DNS Settings	335
Configuring the Auto E-mail Notification Settings	336
Configuring the SNMP Settings	337
Configuring the SMTP Settings	339
Configuring the POP3 Settings	340
Configuring the Internet Fax Settings	341
Configuring the LDAP Server Settings	343
Configuring the LDAP Authentication Settings	343
Programming/Changing/Deleting the LDAP Server	343
Configuring the IPsec Settings	347
Configuring the IPsec Global Settings	347
Configuring the IPsec Policy	348
Printing Lists/Reports	353
Configuring the Administrator Settings	355
Configuring the Administrator Password and E-mail Address	355
Resetting the Machine’s Settings	356
Backing Up the Machine's Settings	357
Restoring the Machine's Settings from a Backup File	358
Configuring the Date and Time Settings	359
Configuring the Energy Saver Mode Settings	360
9. Troubleshooting	363
Overview	363
Common Problems	364
Paper Feed Problems	365
Removing Printing Jams	367
Removing internal/tray 1/tray 2 jam	367
Removing bypass tray jam	370
Removing standard tray/duplex unit jam	372
Removing Scanning Jams (Type 2 model)	377
Removing Scanning Jams (Type 1 model)	381
Print Quality Problems	386
Checking the Condition of the Machine	386
Printer Problems	387
Changing the Printer Driver Settings	388
Print Positions Do Not Match Display Positions	389
Adjusting Printing Position	389
Copier Problems	392
Scanner Problems	394
Fax Problems	395
Error and Status Messages on the Screen	401
Replacing the Print Cartridge	411
10. Maintenance	417
Cleaning	417
Cautions to Take When Cleaning	417
Cleaning the Friction Pad and Paper Feed Roller	418
Cleaning the Exposure Glass	420
Cleaning the ARDF or ADF	421
Moving the Machine	422
Moving over a Short Distance	423
Moving over a Long Distance	423
Disposal	425
If the Machine is Not Going to Be Used for a Long Time	426
Preparing the Machine for a Long Period of Inactivity	426
Using the Machine Again After It Has Been Inactive for a Long Period	428
Where to Inquire	431
Consumables	432
Print Cartridge	432
11. Appendix	433
Functions and Network Settings Available in an IPv6 Environment	433
Available Functions	433
Transmission Using IPsec	435
Encryption and Authentication by IPsec	435
Security Association	436
Encryption Key Exchange Settings Configuration Flow	437
Specifying Encryption Key Exchange Settings	437
Specifying IPsec Settings on the Computer	438
Enabling and Disabling IPsec Using the Control Panel	440
Using the LDAP Authentication and Address Search Functions	441
Programming the LDAP Server	442
Programming the LDAP server	442
Changing the LDAP server	445
Deleting the LDAP server	445
When LDAP Authentication is Specified	446
Logging in using the control panel	446
Logging out using the control panel	446
Logging in using the printer, LAN-Fax, TWAIN driver	447
Specifying the LDAP Address Search Conditions	448
Specifications of the Machine	451
General Function Specifications	451
Printer Function Specifications	453
Copier Function Specifications	454
Scanner Function Specifications	454
Fax Function Specifications	456
Fax transmission and reception	456
Internet Fax transmission and reception	457
Specifications of Options	459
Paper Feed Unit TK1080	459
Electromagnetic Interference	460
Copyright Information about Installed Applications	461
expat	461
JPEG LIBRARY	461
OpenLDAP 2.1	461
OpenSSL 0.9.8g	462
Trademarks	465