Ricoh Aficio SP 5100N User's Guide - Page 56
Common Macintosh problems, Installable Options
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Condition Possible cause Suggested solutions A PostScript error page prints. Print job may not be PostScript. Make sure that the print job is a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the printer. The optional tray 2 (tray 3 or tray 4) is not selected in the driver. The printer driver has not been configured to recognize the optional tray 2 (tray 3 or tray 4). Open the PostScript driver properties, select the Device Settings tab, and set the Tray2 (Tray3 or Tray4) option of the Installable Options section to Installed. When print a document in Macintosh with Acrobat Reader 6.0 or higher, colors print incorrectly. The resolution setting in the printer driver may not be matched with that in Acrobat Reader. Make sure that the resolution setting in your printer driver matches that in Acrobat Reader. Common Macintosh problems Condition Suggested solutions The printer does not print a document from Acrobat Reader. Change the Print Method option to Print as Image when you print from Acrobat Reader. The document has printed, but the print job has not disappeared from the spooler in Mac OS 10.3.2. Update your Mac OS to OS 10.3.3 or higher. The printer does not print a document from Illustrator on IPP printing. Change the Data type option in the Adobe Illustrator print menu to Binary. Or, you can use Appletalk printing. 9.14