Ricoh IM C4500 User Guide - Page 282
See Installing the TWAIN Driver, User Guide, Specify [No Compression] on the [Initial
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9. Troubleshooting Message Cause Solution and reference "Insufficient memory. Reduce the scanning area." The memory allocated for the scanner function is insufficient. • Reduce the scan size or resolution. You may be able to resolve the error also by reducing the brightness value when Duotone (black and white) or a high resolution is specified. • Specify [No Compression] on the [Initial Settings] [Compression] tab in the TWAIN driver. "Invalid Winsock version. Winsock is corrupted. Please use version 1.1 or higher." Restore Winsock on the computer. "Scanner is not available. Check the scanner connection status." The power of the machine is not turned on, or the machine is not connected to the network correctly. Check that the machine is turned on, and connected to the network correctly. The firewall function is enabled on the computer. Configure the firewall function of the computer to allow communication of the application used, or disable the firewall function. The IP address of the machine could not be resolved from the host name. Check that the host name of the machine is configured in Network Connection Tool that is installed with the TWAIN driver. See "Installing the TWAIN Driver", User Guide (Full Version). The IPv6 address could not be obtained when only IPv6 is enabled on the machine. Log in to Web Image Monitor in the administrator mode, and select [Active] in [IPv4] "LLMNR" under [Device Management] [Configuration] "Network". "Scanner is not available on the specified device." The TWAIN scanner function is disabled on the machine. The TWAIN scanner function cannot be used. "Scanner is not ready. Check the scanner and the options." The exposure glass cover or ADF is open. Close the exposure glass cover or ADF. 280