Ricoh P 502 User Guide

Ricoh P 502 Manual

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  • Ricoh P 502 | User Guide - Page 1
    User Guide Selected Version Getting Started Print Web Image Monitor Adding Paper and Toner Troubleshooting Information for This Machine For information not found in this manual, see the online manuals available on our web site (https://www.ricoh.com/). For safe and correct use, be sure to read
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  • Ricoh P 502 | User Guide - Page 3
    the Names and Functions of the Control Panel 45 Guide to the Names and Functions of the Control Panel Screen 47 Turning On/Off the Power...48 Turning On/Off the Main Power...48 Logging In the Machine...50 User Code Authentication Using a Printer Driver 50 Logging In/Out Using the Control Panel
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    Paper or Two-sided Paper 79 Recommended Paper...81 When Loading Thick Paper...87 When Loading Envelopes...88 Adding Toner...90 Disposing of Used Print Cartridge...92 5. Troubleshooting When a Status Icon Is Displayed on the Control Panel 93 When a Panel Tone Beeps...94 Status Messages...95 Alert
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    the state of California (Notes to Users in USA) (mainly North America). 136 Specifications for the Main Unit...137 Specifications for Printer...141 Specifications for Lower Paper Tray (250 sheets 143 Specifications for Lower Paper Tray (500 sheets 144 Specifications for IEEE 1284 Interface
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    How to Read This Manuals Symbols Used in This Manuals This manual uses the following symbols: Indicates points to pay attention to when using functions. This symbol indicates points that may result in the product or service becoming unusable or result in the loss of data if the instructions are not
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    29 • 220-240 V (mainly North America) If the label contains the following, your machine is a region B model: • CODE XXXX -17 • 120-127 V • Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a Region A model, refer to the metric units. If your machine is
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    Names and Functions of Components Guide to Components • Do not obstruct the machine's vents. Doing so risks fire caused by is stacked here with the print side down. 3. Control panel See page 45 "Guide to the Names and Functions of the Control Panel". 4. Ventilation holes Prevent overheating. 6
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    7. Lower paper trays Load paper here. For details, see page 24 "Guide to Functions of the Machine's External Options". 8. Tray 1 Load paper inside of the machine and remove jammed paper. Open here to replace the print cartridge and the drum unit. 10. Main power switch To operate the machine,
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    1. Getting Started Rear and left view 9 8 7 6 5 4 13 2 1. Vents Prevent overheating. 2. Power connector Connect the power cord to the machine. Insert the other end into an electrical outlet. 3. Rear cover Open to access the inside of the machine and remove jammed paper. Open here to replace the
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    details about the messages that appear on the screen when consumables need to be replaced, see "Adding Toner", Maintenance. When you remove jammed paper, pull out the print cartridge with the drum unit. If you want to remove only the print cartridge, pull down the lever on the left side of the print
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    screen when consumables need to be replaced, see "Replacing the Maintenance Kit", Maintenance. For P502: When the fusing unit needs to be replaced, contact your service representative. 10
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    This section describes how to connect an Ethernet interface cable to the Ethernet port. If you use an Ethernet interface cable that supports 1000BASE-T, set [Ethernet Speed] to [Auto Select: Enable 1Gbps] in [Network] in [Host Interface]. • Use the following Ethernet cables. • When using 100BASE
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    1. Getting Started 4. Turn on the main power switch of the machine. 1 3 2 DRS703 1. Indicator (orange) When 100BASE-TX is operating, the LED is lit orange. 2. Indicator (green) When 10BASE-T is operating, the LED is lit green. 3. Indicators (both orange and green) When 1000BASE-T is operating, both
  • Ricoh P 502 | User Guide - Page 15
    Connecting and Setting the Network 2. Press the [ ] or [ ] key to select [Host Interface], and then press the [OK] key. 3. Press the [ ] or [ ] key to select [Network], and then press the [OK] key. 4. Press the [ ] or [ ] key to select [Machine IPv4 Address], and then press the [OK] key. 5. Press
  • Ricoh P 502 | User Guide - Page 16
    1. Getting Started How to select the mode Which wireless LAN environment are you using? A wireless LAN router is being used. A wireless LAN router is not being used. Do you know how to specify the SSID*1 or the password for connecting your device to a network? Yes No Infrastructure Wireless
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    machine and a device directly to each other. Select the machine from the device you want to connect. Only devices that are Android 4.0 or later and support Wi-Fi Direct can be connected. You cannot print data on a network, such as a website, when a device is connected. You need to set the ad
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    1. Getting Started Connecting in Ad hoc Mode In Ad hoc mode, you can specify an SSID to the machine, and connect your computer directly to the machine via a wireless LAN. • The Wireless LAN interface board must be installed to use Ad hoc mode. 1. Press the [Menu] key. 2. Press the [ ] or [ ] key to
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    . You can connect the device in Ad hoc mode by specifying the SSID, channel, and security method that are specified for the machine. See the instructions supplied with the device for how to connect it in ad hoc mode. Connecting in Infrastructure Mode Use infrastructure mode to connect the machine to
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    1. Getting Started 16. Press the [ ] or [ ] key to select the security method that is specified for the access point you want to connect to. 17. Press the selection key beneath [Enter]. Select [WEP] or [WPA2], and then press the selection key beneath [Details] to enter your password. If you do not
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    Connecting and Setting the Network 8. Press the selection key beneath [Subnet M], and then enter the subnet mask. 9. Press the [OK] key. 10. Press the selection key beneath [Gateway], and then enter the gateway. 11. Press the [OK] key. 12. Confirm the [Specify] is selected, and then press the [OK]
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    25. Press the selection key beneath [Start]. The settings are complete. Operate the push buttons on the device that you want to connect. See the instructions supplied for the device for how to connect it in Wireless Direct mode. Connecting in Direct Connection Group Owner Mode To connect to multiple
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    . 25. Press the selection key beneath [Start]. The settings are complete. Operate the push buttons on the device that you want to connect. See the instructions supplied for the device for how to connect it by Wireless Direct mode. 21
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    sure you purchase the appropriate cable for the machine (connector shape) and the device. Use a five meter (197 inch) or shorter cable which supports USB Host Interface. • Connect any of the following devices to the USB 2.0 interface: Digital camera, USB keyboards, and IC card readers. Connecting
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    Connecting the USB Interface 1. Connect one end of the USB interface device to the machine's USB host interface. If you are using a USB interface cable, connect the other end of it to a device such as card authentication one. DYR211 23
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    1. Getting Started Guide to Functions of the Machine's External Options 1 2 DYR155 1. Lower be required to install this, depending on the number of levels being installed. Contact your authorized service representative. For details, see "Attaching the Paper Feed Unit", Setup. 2. Caster Table A table
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    can be installed. 4. Insert SD card. Insert in the SD card slot of the controller board. There are two slots for SD cards. Each slot supports different types of SD cards. If you want to use two or more SD cards that can be inserted in the same slot, contact your
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    1. Getting Started Attaching the Paper Feed Unit • It is dangerous to handle the power cord plug with wet hands. Doing so could result in electric shock. • The machine weighs approximately 19.3 kg (42.6 lb.) (Main unit only, including consumables.) • When moving the machine, use the inset grips on
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    the configuration page to confirm that the unit was attached correctly. The number of tray that you can install Person who install Use on table: printer and one or two optional paper feed units Use on table
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    1. Getting Started Person who install Use on table: printer and one or two optional paper feed units Use on table: printer and three optional paper feed units *1 Customer engineer *1 A caster table is required to install three paper feed units on a machine. 28
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    Installing the Hard Disk Installing the Hard Disk By installing options, you can improve machine performance and expand the available features. • Before beginning work, ground yourself by touching something metal to discharge any static electricity. Static electricity can damage the interface units.
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    1. Getting Started 3. Remove the memory cover. DYR158 4. Loosen the screw by using a coin, and then remove the inner cover. 2 1 DYR159 5. Install the hard disk in the indicated position. DYR160 30
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    6. Connect the flat cable and power cord to the hard disk. Installing the Hard Disk DYR161 7. Align the upper protrusions on the hard disk into the notches on the machine, and then fasten the hard disk to the machine with the screw. DYR162 DYR163 31
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    1. Getting Started 8. Connect the flat cable and power cord to the board of the machine. DYR164 9. Insert the two protrusions of the supplied inner cover, and then the lower protrusion, into the notches on the machine. DYR165 10. Tighten the screw. 32 DYR166
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    11. Attach the memory cover. Installing the Hard Disk DYR167 12. Plug in the power cord, and then turn on the machine. When you switch the power on, a message is displayed indicating that the external hard disk drive will be formatted. 13. Print the configuration page to confirm the installation.
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    1. Getting Started Installing the Wireless LAN interface board • Before beginning work, ground yourself by touching something metal to discharge any static electricity. Static electricity can damage the interface units. • Do not subject the Wireless LAN interface board to physical shocks. 1. Check
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    Installing the IEEE 1284 interface board Installing the IEEE 1284 interface board • Before beginning work, ground yourself by touching something metal to discharge any static electricity. Static electricity can damage the interface units. • Do not subject the IEEE 1284 interface board to physical
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    For details about acquiring a conversion adapter, consult your sales or service representative. 4. Connect the other end of the cable into the interface Server 2008/2008 R2/2012/2012 R2/2016, a printer driver installation screen might appear when the computer is turned on. If this happens, click
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    Installing the USB device server Installing the USB device server • Before beginning work, ground yourself by touching something metal to discharge any static electricity. Static electricity can damage the interface units. • Do not subject the USB device server to physical shocks. The optional USB
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    board. 5. Tighten the two screws to secure the interface board. 6. Connect the USB device server to the machine. For details, see the Setup Guide provided with the USB device server. Connecting to the Extra Ethernet Interface with the USB Device Server Option This section describes how to connect an
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    Installing the USB device server 2. Make a loop at a distance of a few centimeters (1) from each end of the Ethernet interface cable, and then attach to each loop the ferrite core provided with the USB Device Server Option. 1 1 BZU010 3. Connect the Ethernet interface cable to the Ethernet port of
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    1000BASE-T is operating, both LEDs are lit. Specifying an IP address for the USB Device Server Specify the IP address for the USB device server manually. You can share the machine among multiple networks by specifying an IP address of a segment different from that of the machine. The default network
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    change the network settings in an IPv4 environment first. • The machine status does not appear on your computer because the USB device server does not support bidirectional communication. • You cannot set the IP address for the USB device server using the control panel of the machine. • The default
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    . • The USB device server does not support "Quick Install" and installation using the SmartDeviceMonitor for Client port. A port must be set independently when a printer driver is installed. • To print using Port 9100 or LPR, see Driver Installation Guide and make the following settings: 1. Specify
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    . DYR221 3. Insert the SD card into the slot until it clicks. DYR222 If you want to use three or more SD cards simultaneously, contact your service representative. If you use a commercially available SD card for buck up the address book, insert the SD card to lower slot. 43
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    1. Getting Started 4. Hook the SD card slot cover onto the opening, attach it flat against the controller board, and then fasten it using the screw. DYR223 5. Plug in the power cord, and then turn on the machine. 6. Confirm that the SD card was installed correctly. 44
  • Ricoh P 502 | User Guide - Page 47
    to the Names and Functions of the Control Panel Guide to the Names and Functions of the Control Panel 1 2 12 3 4 11 10 5 9 8 7 6 DYR229 1. Display Displays current machine status and error messages. Entering energy saver mode
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    the keys appear in this manual, press the applicable key for printing is possible but high print quality cannot be achieved. Follow the instructions that appear on the display. 8. Data in indicator Flashes when the of the printer function and the function screens of the extended features currently in
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    the Names and Functions of the Control Panel Screen Guide to the Names and Functions of the Control Panel Screen CYN901 1. Operational Status or Messages Displays the machine status and messages. 2. Option Press to display
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    1. Getting Started Turning On/Off the Power • When you push the main power switch, wait at least 0.5 seconds after it is confirmed that the main power indicator has lit up or gone out. The main power switch is on the front left side of the machine. When this switch is turned on, the main power turns
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    Turning On/Off the Power DYR168 Turning off the main power 1. Push the main power switch. The main power indicator goes out. The main power turns off automatically when the machine shuts down. If the screen on the control panel does not disappear, contact your service representative. 49
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    while User Code Authentication is active. If User Code Authentication is active, specify the user code in the printer properties of the printer driver. For details, see the printer driver Help. Logging In/Out Using the Control Panel This section explains the procedure for logging in to the machine
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    Logging In the Machine 4. Press the or [ ] key to select the user name, and then press the [OK] key to enter it. 5. Press the selection key beneath [Accept]. 6. Press the selection key beneath [Enter]. 7. Press the or [ ] key to select a password, and then press the [OK] key to enter it. 8. Press
  • Ricoh P 502 | User Guide - Page 54
    1. Getting Started 52
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    to the same network, the installer searches for the machine to install the printer driver. If the installer cannot find the machine, specify the IP address or machine name to install the printer driver. Installing the PCL 6 Printer Driver from the CD-ROM 1. Set the CD-ROM in the computer. If the
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    2. Print 5. On the "License Agreement" screen, select [I accept the agreement.], and then click [Next]. DZC081 6. Confirm the "Confirm Network Connection" screen, and then click [Next]. The search detects devices connected to the network. 7. Select this machine from among the devices, and then click
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    Installing the Printer Driver for Network Connection (Windows) Specify the port to use for the connection the port name. 5. When the "Additional port information required" screen is displayed, select [RICOH Network Printer C model], and then click [Next]. 6. Click [Finish]. 9. Specify the name of the
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    2. Print 10. Click [Continue]. Printer driver installation starts. 11. Click [Finish]. When you are prompted to restart your computer, restart it by following the instructions that appear. 56
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    the machine and the computer with a USB cable, the installer searches for the machine to install the printer driver. • Follow the instructions of the installer to connect the USB cable. Installing the Printer Driver from the CD-ROM 1. Set the CD-ROM in the computer. If the installer does not start
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    2. Print 5. On the "License Agreement" screen, select [I accept the agreement], and then click [Next]. DZC081 6. Select [Add a new printer], and then click [Next]. 7. Select this machine from among the devices, and then click [Next]. DZC092 8. Disconnect the USB cable from the machine and turn
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    Installing the Printer Driver for USB Connection (Windows) 9. Following the instructions on the "Auto-detect USB Port" screen, connect the machine and the computer with the USB cable, and then turn on the power of the
  • Ricoh P 502 | User Guide - Page 62
    Properties This section explains how to open the printer driver properties from [Control Panel]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made
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    mode, an error message might appear when the print job is complete. In this case, check if the document was printed. When Using the PCL 6 Printer Driver 1. Click the menu button of the application you are using, and then click [Print]. 2. Select the
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    2. Print 5. In the "Job Type:" list, select [Normal Print]. 6. In the "Document Size:" list, select the size of the original to be printed. 62
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    Standard Printing 7. In the "Orientation" area, select [Portrait] or [Landscape] as the orientation of the original. 8. In the "Paper Type:" list, select the type of paper that is loaded in the paper tray. 63
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    2. Print 9. In the "Input Tray:" list, select the paper tray that contains the paper you want to print onto. If you select [Auto Tray Select] in the "Input Tray:" list, the paper tray is automatically selected according to the paper size and type specified. 10. If you want to print multiple copies,
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    on Both Sides of Sheets Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver. • The paper types that can be printed on both sides are as follows: • Plain & Recycled, Plain 1 (66 to 74 g/m2), Plain 2 (75 to 90 g/m2
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    single sheet. How to Print Multiple Pages onto a Single Sheet (When Using the PCL 6 Printer Driver) 1. Click the menu button of the application you are using, and then click [Print]. 2. Select the printer you want to use. 3. Click [Preferences]. 4. Click the [Frequently Used Settings] tab. You can
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    Combining Multiple Pages into Single Page 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left To draw a border line around each page, select the [Draw Frame Border] check box in [2 Sided/ Layout/Booklet] in the [Detailed Settings] tab. 6. Change any other print
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    ] key to select the paper thickness, and then press the [OK] key. Printing on Envelopes Using the Printer Driver Before configuring envelope settings in the printer driver, configure the control panel settings. For details see page 68 "Configuring Envelope Settings Using the Control Panel". 1. Click
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    9. Start printing from the application's [Print] dialog box. Printing on Envelopes 69
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    2. Print 70
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    3. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For information not included in this chapter, see Connecting the Machine/ System Settings available on our website or Web Image Monitor Help. Displaying Top Page This section explains the Top Page
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    3. Web Image Monitor 2. Header area Display icons for the links to Help and the keyword search function. This area also displays [Login] and [Logout], which allows you to switch between the administrator and guest mode. 3. Refresh/Help (Refresh): Click at the upper right in the work area to update
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    4. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper • When loading paper, take care not
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    4. Adding Paper and Toner • When loading a low number of sheets, be sure not to squeeze the side fences and end fence in too tightly. If the side fences are squeezed too tightly against the paper, the edges may crease or the paper may misfeed. Guide to names of paper tray 3 1 2 DVL540 1. End
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    Loading Paper 2. Pinch the lever of the back fence and align it with the paper size. Next, pinch the lever of the right fence and align the right and left fences with the paper size. DVL402 3. Load the new paper stack print side down. Do not stack paper over the limit mark. DVL403 4. Rotate the
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    4. Adding Paper and Toner 5. Lifting the front side of the tray, insert it into the machine, and then push it in carefully until it stops. DYR170 • While you are
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    1. Open the bypass tray. Loading Paper DYQ114 2. Slide the paper guides A and the extender B to full size. A B DYR172 3. Load the paper face up until you hear the beep. DYR173 4. Align the paper guides to the paper size. If the guides are not flush against the paper, images might be skewed or
  • Ricoh P 502 | User Guide - Page 80
    4. Adding Paper and Toner DYR174 • While you are printing, a message informing you that the size of the paper that is loaded and the print setting are different may appear.
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    meanings of the icons are as follows: Icon Meaning Place or load paper printed side face up. Place or load paper printed side face down. • Printer mode Print side One-sided Paper trays Bypass tray 79
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    4. Adding Paper and Toner Print side Two-sided Paper trays Bypass tray • To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings. • If a print job is changed partway through printing
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    that curls, either because it is too dry or too damp, a staple clogging or paper jam may occur. • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed. • When you load OHP transparencies, check the front and back of the sheets, and
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    4. Adding Paper and Toner Paper type and weight Envelopes Paper size Select the paper size: *2 41/8 × 91/2 , 37/8 × 71/2 , 81/2 × 132/5 , C5 Env , C6 Env , DL Env Paper capacity *1
  • Ricoh P 502 | User Guide - Page 85
    Recommended Paper Paper type and weight 52-220 g/m2 (14 lb. Bond 80 lb. Cover) Thin Paper-Thick Paper 3 Paper size Custom size: Vertical: 148.0-356.0 mm Horizontal: 82.5-216.0 mm Paper capacity 275 sheets (When using Plain Paper 1) Vertical: 5.83-14.01 inches Horizontal: 3.25-8.50 inches Lower
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    4. Adding Paper and Toner Paper type and weight 52-220 g/m2 (14 lb. Bond 80 lb. Cover) Thin Paper-Thick Paper 3 Paper size Custom size: Vertical: 148.0-356.0 mm
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    Recommended Paper Paper type and weight Paper size Paper capacity Translucent paper OHP transparencies Label paper (adhesive labels) A4 , A5 , A6 , B5 JIS , B6 JIS , B7 JIS , 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14 , 81/4 × 13 , 8 × 13 , 8 × 101/2 , 8 × 10 , 71/4 × 101/2 , 51/2 × 81/2 ,
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    Paper and Toner Paper Thickness*1 noise when delivered. This noise does not indicate a problem and print quality is unaffected. • The paper capacity may cause paper jams. Load the number of sheets of paper described below, as a guide. • Lower paper tray (500 sheets) • A4 : 500 sheets or less •
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    is 20-25°C (68- 77°F) and the humidity is 30-65%. • Jams and misfeeds can occur when printing on thick smooth paper. To prevent such problems, be sure to fan smooth paper thoroughly before loading them. If paper continues to become jammed or feed in together even after they are fanned
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    4. Adding Paper and Toner • Even if thick paper is loaded as described above, normal operations the limit mark. If you squeeze extra envelopes into the bypass tray, misfeeds might occur. In printer mode The way to load envelopes varies depending on the orientation of the envelopes. When printing
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    print on envelopes that are loaded with their short edges against the machine body, rotate the print image by 180 degrees using the printer driver. Recommended envelopes For information about recommended envelopes, contact your local dealer. For details about the sizes of envelopes you can load, see
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    used print cartridge. • Do not dispose of the following items into a fire. Toner will ignite on contact with naked flame and burns can result. • Toner (new or used) • Toner containers while toner is inside • Toner-attached parts • Do not store toner (new or used) or toner containers while toner is
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    container if the lid is available, put them in a bag. • Always replace the print cartridge when a notification appears on the machine. • Fault may occur if you use toner other than the recommended type. • When adding toner, do not turn off the main power. If you do, settings will be lost. • Store
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    feed units before opening the front cover. Disposing of Used Print Cartridge This section describes what to do with used print cartridges. Print cartridges cannot be re-used. Pack used print cartridges in a box or a bag to prevent the toner from leaking out of the container when you dispose of it
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    Status Icon : Paper Misfeed icon : Load Paper icon : Add Toner icon : Service Call icon : Open Cover icon Status Appears when a paper misfeed occurs. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. Appears when paper runs out. For details about loading paper
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    5. Troubleshooting When a Panel Tone Beeps The following table describes various or the tray is empty. The machine requires user attention because paper has jammed, the toner needs replenishing, or other problems have occurred. • Beep alerts cannot be muted. If the machine's covers are opened
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    job for cooling. For people using P 501 If this message appears frequently, dust may If this message appears frequently, contact your service representative. The machine is in Energy Saver mode It means the machine is initializing, replenishing toner, or performing maintenance operations. Wait a
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    5. Troubleshooting Message "Updating Certificate..." "Waiting for print data..." Status The machine is updating the @Remote certificate. Turn the power off, and then turn it on again. The machiner is waiting for the next data to print. Wait a while. 96
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    Cover and remove the paper." Open the front cover and remove the jammed paper from the paper feed path. For details, see "Removing Jammed Paper", Troubleshooting. " (A2) Remove misfeed in Trays. Opn & cls Frt. Cov." Remove the jammed paper from the bypass tray. To reset the error, open the front
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    Cartridge." Replace the print cartridge. For details, see "Adding Toner", Maintenance. "@Remote Cert. update failed" Updating the @Remote certificate failed. Turn the machine off, and then turn it on again. If the problem persists, contact your sales or service in the printer driver. Select a
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    turn it on again. If the problem persists, contact your sales or service representative. "Exceeded max. No. of JobReset]." The specified paper size exceeds the maximum size supported by this machine. Press [Form Feed] to force supply toner" Independent-supply toner is set. Use the toner
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    error. caused the error. "Printer Font Error." There are problems with the machine's font file. Turn the machine off, and then turn it on again. If the problem persists, contact your sales or service representative. "Problem with Hard Disk Please call service." The machine cannot detect the
  • Ricoh P 502 | User Guide - Page 103
    will need to replace the drum unit soon. This message is for people using P 501. Prepare a new drum unit. "SD Card authenticatn.failed" Authentication from the SD and then turn it on again. If the problem persists, contact your sales or service representative. "Set the Drum Unit correctly." The
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    . If the problem persists, contact your sales or service representative. "Values set for IPv6/ Gateway addresses are invalid.(110/210)" The IPv6 address or gateway address is invalid. Check the network settings. "Waste Toner almost full" The waste toner in the print cartridge is almost full
  • Ricoh P 502 | User Guide - Page 105
    Alert Messages (Printed on Error Logs and Reports) Alert Messages (Printed on Error Logs and Reports) This section describes likely causes of and possible solutions for the error messages that are printed on the error logs or reports. Message "84: Error" "85: Error" "86: Error" "91: Error" "92:
  • Ricoh P 502 | User Guide - Page 106
    Troubleshooting Message Cause Solution "Background Numbering Error" The background numbering function was specified for an unavailable paper size or for printing on slip sheets. Check the settings for the background numbering functions on the printer driver contact your service representative.
  • Ricoh P 502 | User Guide - Page 107
    and then turn it on again. If the message appears again, contact your service representative. "File system error. Cannot print A syntax error, etc., occurred. , or Stored Print file. When printing with the PostScript 3 printer driver, the hard disk capacity for fonts and forms has been exceeded
  • Ricoh P 502 | User Guide - Page 108
    Troubleshooting Message "Insufficient Memory" "Memory Retrieval Error" "No Background Numbering HDD" "No response from the server. Authentication has failed." Cause Solution A memory allocation error occurred. PCL 6 Select a lower resolution on the printer driver your service representative.
  • Ricoh P 502 | User Guide - Page 109
    a transmission from the printer driver. Check that the computer is working correctly. "The selected paper size is not supported. This job has using the printer driver. Check that the machine is connected to the network correctly and bidirectional communication is enabled. If the problem persists,
  • Ricoh P 502 | User Guide - Page 110
    5. Troubleshooting Cautions in Removing Jammed Paper • Some of the internal components of this machine might be fragile. When you remove jammed paper, do not touch the sensors, connectors, or other fragile parts that are shown in this manual. Doing so may cause malfunctions. For the location of the
  • Ricoh P 502 | User Guide - Page 111
    Cautions in Removing Jammed Paper DVL512 3. DVL511 4. DVL510 5. 109
  • Ricoh P 502 | User Guide - Page 112
    5. Troubleshooting DVL507 6. DVL508 7. DYR302 110
  • Ricoh P 502 | User Guide - Page 113
    Tray 2, Tray 3, Tray 4 1. Cautions in Removing Jammed Paper 1 2 DVL520 DVL521 2. DVL522 111
  • Ricoh P 502 | User Guide - Page 114
    5. Troubleshooting Removing Jammed Paper An error message appears if a paper misfeed To prevent misfeeds, do not leave any torn scraps of paper inside the machine. • Contact your service representative if misfeeds occur frequently. • If the error message remains displayed even after you remove misfed
  • Ricoh P 502 | User Guide - Page 115
    1. Pull out the paper tray carefully until it stops. Removing Jammed Paper DYQ126 2. Pull out the jammed paper carefully. DYQ127 3. Close the paper tray carefully until it stops. DYQ128 113
  • Ricoh P 502 | User Guide - Page 116
    5. Troubleshooting 4. Push the front cover release button, and then open the front cover with both hands carefully. 1 2 DYR180 5. Close the front cover with both hands carefully.
  • Ricoh P 502 | User Guide - Page 117
    2. Pull out the jammed paper carefully. Removing Jammed Paper DYQ130 3. Store the extender for the bypass tray, and then close the bypass tray. 2 1 DYQ131 4. Push the front cover release button, and then open the front cover with both hands carefully. 1 2 DYR180 115
  • Ricoh P 502 | User Guide - Page 118
    5. Troubleshooting 5. Pull out the combined unit. DYQ125 6. Lift the "B" lever. B DYQ132 7. Pull out the jammed paper carefully. DYQ133 116
  • Ricoh P 502 | User Guide - Page 119
    8. Insert the combined unit into the machine. Removing Jammed Paper DYR189 9. Close the front cover with both hands carefully. Be careful not to trap your fingers. DYR187 Paper Misfeed Message (B) The paper misfeed message " (B)" appears when a paper misfeed occurs in the internal paper feed path.
  • Ricoh P 502 | User Guide - Page 120
    5. Troubleshooting 1. Push the front cover release button, and then open the front cover with both hands carefully. 1 2 DYR180 2. Pull out the combined unit. DYQ125 3. Pull out the jammed paper carefully. 118 DYQ134
  • Ricoh P 502 | User Guide - Page 121
    Removing Jammed Paper 4. If you cannot see the jammed paper or remove it, lift the "B" lever and remove the jammed paper. B DYQ132 5. Insert the combined unit into the machine. DYR189 119
  • Ricoh P 502 | User Guide - Page 122
    5. Troubleshooting 6. Close the front cover with both hands carefully. Be careful not to trap your fingers. DYR187 Paper Misfeed Message (C) The paper misfeed message " (C)" appears when a
  • Ricoh P 502 | User Guide - Page 123
    3. Pull out the jammed paper carefully. Removing Jammed Paper DYQ136 4. If you cannot see the jammed paper or remove it, open the "C" lever and remove the jammed paper. C DYQ137 DYQ138 121
  • Ricoh P 502 | User Guide - Page 124
    5. Troubleshooting 5. Hold the levers on both ends of the fusing unit with both hands, and then pull the fusing unit out from the machine. DYR191 6. Remove
  • Ricoh P 502 | User Guide - Page 125
    Removing Jammed Paper 8. Close the rear cover with both hands carefully. Be careful not to trap your fingers. DYR194 Paper Misfeed Message (Y1) to (Y3) The following messages are displayed according to the tray where the paper is jammed: • " (Y1)": Tray 2 • " (Y2)": Tray 3 • " (Y3)": Tray 4 The
  • Ricoh P 502 | User Guide - Page 126
    5. Troubleshooting 2. Pull out the jammed paper carefully. DYQ140 3. Close the paper tray carefully until it stops. DYQ141 4. Open the front cover by pushing the front cover release button, and then close it to reset the misfeed condition. Be careful not to trap your fingers. 1 2 DYR180 124
  • Ricoh P 502 | User Guide - Page 127
    Removing Jammed Paper DYR303 Paper Misfeed Message (Z1) The paper misfeed message " (Z1)" appears when a paper misfeed occurs inside the duplex unit. 1. Pull the lever toward you, and then open the rear cover. DYR190 2. Pull out the jammed paper carefully. DYQ144 125
  • Ricoh P 502 | User Guide - Page 128
    5. Troubleshooting 3. Close the rear cover. DYR194 4. Pull out the paper tray carefully until it stops, lift the front side of the tray, and then remove the tray. DYR228 5. Push the button to open the guide. 126 DYR304
  • Ricoh P 502 | User Guide - Page 129
    Removing Jammed Paper 6. Pull out the jammed paper carefully, and then return the guide to its original position. 2 1 DYR305 7. Lift the front side of the tray, and then slide it into the machine carefully until it stops. DYR170 8. Open
  • Ricoh P 502 | User Guide - Page 130
    5. Troubleshooting DYR187 128
  • Ricoh P 502 | User Guide - Page 131
    of products that feature energy saving functions. It is an open program in which manufacturers participate voluntarily. Targeted products are computers, monitors, printers, facsimiles, copiers, scanners, and multi-function devices. Energy Star standards and logos are internationally uniform. 129
  • Ricoh P 502 | User Guide - Page 132
    6. Information for This Machine Energy Saving Functions To reduce its power consumption, this machine has the following functions: Sleep mode • If this machine remains idle for a specified period, it enters Sleep mode to reduce its electrical consumption. • The default delay time the machine
  • Ricoh P 502 | User Guide - Page 133
    Energy Saving Functions • Specifications can vary depending on which options are installed on the machine. • For details about how to change the default interval, see "Timer Settings", Settings. • Depending on which embedded software application is installed on it, the machine might take longer than
  • Ricoh P 502 | User Guide - Page 134
    via the appropriate return and collection systems available. By following these instructions you ensure that this product is treated correctly and help to reduce the shop where you purchased it, your local dealer or sales/service representatives. All Other Users If you wish to discard this product,
  • Ricoh P 502 | User Guide - Page 135
    For Turkey Only User Information on Electrical and Electronic Equipment (mainly Europe) 133
  • Ricoh P 502 | User Guide - Page 136
    6. Information for This Machine Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe) In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II, the above symbol is printed on batteries and accumulators. This symbol means that
  • Ricoh P 502 | User Guide - Page 137
    the User's Manual for this cartridge return program Toner and ink cartridge for recycling will be accepted free of charge from users in accordance with local regulations. For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh
  • Ricoh P 502 | User Guide - Page 138
    6. Information for This Machine Notes to users in the state of California (Notes to Users in USA) (mainly North America) Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/ perchlorate 136
  • Ricoh P 502 | User Guide - Page 139
    Specifications for the Main Unit Specifications for the Main Unit Configuration: Desktop Hard disk 320 GB or more Photosensitivity type: OPC drum Development: Dry two-component magnetic brush development system Fusing: Heating roll pressure system Resolution: 1200 × 1200dpi Warm-up time (23 °C (73.4
  • Ricoh P 502 | User Guide - Page 140
    6. Information for This Machine First print time: 4.3 seconds (A4 , 81/2 × 11 , 100% reproduction, feeding from Tray 1) The first print time may differ depending on the operating environment of the machine. Print speed: • A4 , 43 sheets/minute • 81/2 × 11 , 45 sheets/minute Paper capacity (80 g/
  • Ricoh P 502 | User Guide - Page 141
    Specifications for the Main Unit Ready During printing Maximum Specifications 75.1 W 603 W 1360 W The power level when the main switch is turned off and the power cord is plugged into an outlet: 1 W or less • Complete system Maximum Specifications 1360 W or less The complete system consists of
  • Ricoh P 502 | User Guide - Page 142
    6. Information for This Machine Stand-by Printing • Complete system Specifications 20.5 dB (A) 54.2 dB (A) Specifications Stand-by 20.5 dB (A) Printing 56.1 dB (A) • Sound power level and sound pressure level are actual values measured in accordance with ISO 7779. • Sound pressure level is
  • Ricoh P 502 | User Guide - Page 143
    interface • USB device server Network protocol: TCP/IP (IPv4, IPv6) Printer language: • Standard: PJL, RPCS, PCL5e/XL, MediaPrint: JPEG, fonts • PostScript 3: 93 fonts Memory: 2 GB USB interface: • Supported operating system: Windows 7/8.1/10, Windows Server 2008/2008 R2/2012/2012 R2/2016/2019,
  • Ricoh P 502 | User Guide - Page 144
    6. Information for This Machine • Transmission spec: USB 2.0 Standard • Connectable device: Devices corresponding to USB 2.0 Standard • When you are using silent mode, the print speed may be slower. Also, silent mode may shorten the machine's life depending on the operating environment. 142
  • Ricoh P 502 | User Guide - Page 145
    Specifications for Lower Paper Tray (250 sheets) Specifications for Lower Paper Tray (250 sheets) Paper size: A4 , A5 , A6 , B5 JIS , B6 JIS , 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14 , 81/4 × 13 , 8 × 13 , 8 × 101/2 , 8 × 10 , 71/4 × 101/2 , 51/2 × 81/2 , 81/2 × 132/5 , 16K , custom size Paper
  • Ricoh P 502 | User Guide - Page 146
    6. Information for This Machine Specifications for Lower Paper Tray (500 sheets) Paper size: A4 , A5 , A6 , B5 JIS , B6 JIS , 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14 , 81/4 × 13 , 8 × 13 , 8 × 101/2 , 8 × 10 , 71/4 × 101/2 , 51/2 × 81/2 , 81/2 × 132/5 , 16K , custom size Paper weight: 52-220
  • Ricoh P 502 | User Guide - Page 147
    Specifications for IEEE 1284 Interface Board Specifications for IEEE 1284 Interface Board • Do not use an IEEE 1284 cable that is longer than 3 meters. Transmission spec.: IEEE 1284 Required cable: Standard IEEE 1284 compliant Micro Centronics 36 pin cable 145
  • Ricoh P 502 | User Guide - Page 148
    LAN are subject to the regulations of the country or region where the printer is used. Be sure to use the wireless LAN according to the • Direct Connection Mode • Direct Connection: Group Owner Mode • Web Image Monitor is supported. • The transmission rates of 300 Mbps in the 5 GHz band and 130 Mbps
  • Ricoh P 502 | User Guide - Page 149
    Specifications for Wireless LAN Interface Board • Channels other than 1-11 and 36-52 cannot be used because of the specifications and the configuration of the access point. • The channel in use might differ depending on the country. 147
  • Ricoh P 502 | User Guide - Page 150
    (10BASE-T/100BASE-TX/1000BASE-T) • USB 2.0 (For connecting the printer and the print server interface) Operating Systems: • Windows 7/8.1/10 11 or later Protocols: • The USB device server supports Port 9100, IPP, and LPR only. IPP does not support SSL. • The USB device server allows simultaneous
  • Ricoh P 502 | User Guide - Page 151
    Copyright Information about Installed Applications Copyright Information about Installed Applications Flex carries the copyright used for BSD software, slightly modified because it originated at the Lawrence Berkeley (not Livermore!) Laboratory, which operates under a contract with the Department of
  • Ricoh P 502 | User Guide - Page 152
    6. Information for This Machine 150
  • Ricoh P 502 | User Guide - Page 153
    25 Orientation-fixed paper 79 P Paper capacity 81 Paper Feed Unit 26 Paper guides 7 Paper size 81 Paper thickness 81 Paper trays 81 Paper type 81 Paper weight 81 PCL 53, 57 PCL 6 61, 65, 66 Power connector 8 Print cartridge 9 Printer 61, 141 Printer driver properties 60 151
  • Ricoh P 502 | User Guide - Page 154
    mode 130 Slot 8 Specifications for the Main Unit 137 Standard printing 61 Standard tray 6 Status icon 93 Stop fence 6 Symbols 4 T Thick paper 87 Toner 90, 92 Translucent paper 81 Tray 1 7, 81 Two-sided paper 79 Two-sided printing 65 U USB (Type B) Interface 22 USB 2.0 [Type B] port
  • Ricoh P 502 | User Guide - Page 155
    © 2019
  • Ricoh P 502 | User Guide - Page 156
    EN GB EN US EN AU M0BQ-7641B
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For safe and correct use, be sure to read Safety Information before
using the machine.
For information not found in this manual,
see the online manuals available on our
Information for This Machine
Troubleshooting
Adding Paper and Toner
Web Image Monitor
Print
Getting Started
User Guide
Selected Version