Ricoh P 502 User Guide - Page 100

Z2 Opn Tray1/R.Cov, Add toner. Replace Print

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5. Troubleshooting Message Cause Solution " (Z2) Opn Tray1/R.Cov & remove ppr. Opn & cls F.Cov" Open Tray 1 and the rear cover, and then remove the jammed paper. To reset the error, open the front cover and then close it. For details, see "Removing Jammed Paper", Troubleshooting. "Check you have a print cartridge replacements." The toner is almost empty. Prepare a new print cartridge. " Add toner. Replace Print The toner has run out. Cartridge." Replace the print cartridge. For details, see "Adding Toner", Maintenance. "@Remote Cert. update failed" Updating the @Remote certificate failed. Turn the machine off, and then turn it on again. If the problem persists, contact your sales or service representative. "Cannot connect=>Comm.Serv. Check proxy user/ password." The proxy user name or password is incorrect. Check the proxy server settings, and then change the user name and/or password if they are incorrect. "Cannot connect with DHCP An IP address cannot be obtained Contact your network server.(101/201)" from the DHCP server. administrator. "Cannot print." The machine cannot print the sent data. Check that the file you want to print is a supported file type. Check the misfeeds and ask your network administrator for help. "Change (Tray name) to the following settings:" The size of the paper in the tray does not match the paper size specified in the printer driver. Select a tray containing paper that is the same size as the specified paper size. "Check network settings. (103/203)" The IP address setting is incorrect. Check the IP address, subnet mask, and gateway address. "Classification Code Error" A classification code is not specified for the print job. Enter a classification code using the printer properties and print the document again. "Connect failed:WirelessCard Turn power off, check card." The machine cannot detect the wireless LAN interface board. Check that the board is supported or installed correctly. 98

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Message
Cause
Solution
"
(Z2) Opn Tray1/R.Cov
& remove ppr. Opn & cls
F.Cov"
Open Tray 1 and the rear cover,
and then remove the jammed
paper. To reset the error, open the
front cover and then close it.
For details, see "Removing
Jammed Paper", Troubleshooting.
"Check you have a print
cartridge replacements."
The toner is almost empty.
Prepare a new print cartridge.
"
Add toner. Replace Print
Cartridge."
The toner has run out.
Replace the print cartridge. For
details, see "Adding Toner",
Maintenance.
"@Remote Cert. update
failed"
Updating the @Remote certificate
failed.
Turn the machine off, and then
turn it on again. If the problem
persists, contact your sales or
service representative.
"Cannot
connect=>Comm.Serv.
Check proxy user/
password."
The proxy user name or password
is incorrect.
Check the proxy server settings,
and then change the user name
and/or password if they are
incorrect.
"Cannot connect with DHCP
server.(101/201)"
An IP address cannot be obtained
from the DHCP server.
Contact your network
administrator.
"Cannot print."
The machine cannot print the sent
data.
Check that the file you want to
print is a supported file type.
Check the misfeeds and ask your
network administrator for help.
"Change (Tray name) to the
following settings:"
The size of the paper in the tray
does not match the paper size
specified in the printer driver.
Select a tray containing paper
that is the same size as the
specified paper size.
"Check network settings.
(103/203)"
The IP address setting is incorrect.
Check the IP address, subnet
mask, and gateway address.
"Classification Code Error"
A classification code is not
specified for the print job.
Enter a classification code using
the printer properties and print the
document again.
"Connect
failed:WirelessCard Turn
power off, check card."
The machine cannot detect the
wireless LAN interface board.
Check that the board is supported
or installed correctly.
5. Troubleshooting
98