Ricoh SP 213SNw Setup Guide - Page 18

Troubleshooting

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Page 18 highlights

Troubleshooting USB Connection „„The plug-in launcher does not work. 1. Check that the CD-ROM is inserted properly and is undamaged. 2. Check that the CD-ROM drive is working properly. „„When you cannot install properly. 1. Check that the USB cable is connected properly and is undamaged. 2. Quit all other applications when installing software. Installation may be disrupted if other applications are open. Also, quit any anti-virus applications that are running. 3. From Control Panel, open "Printers and Faxes", delete the machine's icon, then reinstall the driver. Network Connection „„The plug-in launcher does not work. 1. Check that the CD-ROM is inserted properly and is undamaged. 2. Check that the CD-ROM drive is working properly. „„When you cannot install properly. 1. Check that the network cable is connected properly and is undamaged. 2. Check the machine's IP address and network configuration. To install a file, an IP address on the same local area network must be specified. The machine and computer may not be on the same network. 3. Check whether the DHCP server is working. 18

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18
Troubleshooting
USB Connection
The plug-in launcher does not work.
²
1. Check that the CD‑ROM is inserted properly and is undamaged.
2. Check that the CD‑ROM drive is working properly.
When you cannot install properly.
²
1. Check that the USB cable is connected properly and is undamaged.
2. Quit all other applications when installing software.
Installation may be disrupted if other applications are open. Also, quit any anti‑virus applications that
are running.
3. From Control Panel, open "Printers and Faxes", delete the machine's icon, then reinstall the driver.
Network Connection
The plug-in launcher does not work.
²
1. Check that the CD‑ROM is inserted properly and is undamaged.
2. Check that the CD‑ROM drive is working properly.
When you cannot install properly.
²
1. Check that the network cable is connected properly and is undamaged.
2. Check the machine's IP address and network configuration.
To install a file, an IP address on the same local area network must be specified. The machine and
computer may not be on the same network.
3. Check whether the DHCP server is working.