Ricoh SP C250SF Operating Instructions - Page 330
When an error notification E-mail is received
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10. Troubleshooting This report can be used to identify lost files. If a document stored for Memory Transmission was lost, resend it. If a document received by Memory Reception was lost, ask the sender to resend it. Error Report (E-mail) The Error Report (E-mail) is printed by the machine when it is unable to send an Error notification Email. For details about the Error notification Email, see page 328 "When an error notification E-mail is received". Transmission Error Report The Transmission Error Report is printed by the machine when it is unable to send a Transmission Error Mail Notification. For details about the Transmission Error Mail Notification, see page 328 "When an error notification E-mail is received". When an error notification E-mail is received Error notification e-mail The machine sends the Error Notification Email to the sender when it is unable to successfully receive a particular e-mail message by Internet Fax Function. A "cc" of this notification is also sent to the administrator's e-mail address if the address has been specified. • If an incoming Internet Fax from another party bypasses the SMTP server, even if reception is not successful, an Error Mail Notification is not sent to the sender. • You can select to send Error Notification Email using Web Image Monitor. For details, see page 42 "Configuring Network Settings". • If Error Notification Email cannot be sent, the Error Report (E-mail) is printed by the machine. • If an error occurs when an e-mail is received via SMTP, the SMTP server sends an error notification e-mail to the originator of the document. Server-generated error e-mail The transmitting server sends this error e-mail to the originator of an e-mail that has failed to be transmitted successfully (due to reasons such as specifying an incorrect e-mail address). • If an Internet Fax transmission bypasses the SMTP server, even if transmission is not successful, an error e-mail is not sent from the server. • After a server-generated error e-mail is printed, the first page of the sent document is printed. Transmission Error Mail Notification If an e-mail fails to be sent due to a transmission error, the machine sends the Transmission Error Mail Notification to the sender. If an e-mail could not be sent using the forward function, the Transmission Error Mail Notification will be sent to the destination e-mail address for forwarding. If there is an additional user-registered e-mail address or administrator e-mail address, the Transmission Error Mail Notification will be sent to that address. 328