Ricoh SP C352DN User Guide - Page 66

If USB Connection Fails

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3. Troubleshooting If USB Connection Fails Problem The printer is not automatically recognized. Windows has already configured the USB settings. Causes Solutions The USB cable is not connected properly. Disconnect the USB cable, turn off the printer, and then turn it on again. When the printer has fully booted up, reconnect the USB cable. Check whether or not the computer has identified the printer as an unsupported device. Open Windows' Device Manager, and then, under [Universal Serial Bus controllers], remove any conflicting devices. A [!] or [?] icon is displayed for conflicting devices. Take care not to accidentally remove required devices. For details, see Windows Help. 64

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If USB Connection Fails
Problem
Causes
Solutions
The printer is not
automatically recognized.
The USB cable is not
connected properly.
Disconnect the USB cable, turn off the
printer, and then turn it on again. When
the printer has fully booted up, reconnect
the USB cable.
Windows has already
configured the USB
settings.
Check whether or not the
computer has identified the
printer as an unsupported
device.
Open Windows' Device Manager, and
then, under [Universal Serial Bus
controllers], remove any conflicting
devices. A [!] or [?] icon is displayed for
conflicting devices. Take care not to
accidentally remove required devices.
For details, see Windows Help.
3. Troubleshooting
64