Ryobi RYi2200A User Manual - Page 26

WARRANTY LIMITED ENGINE WARRANTY DUCAR Corporation will repair or replace, free of charge, any part(s) of the engine that is defective in material or workmanship or both. Transportation charges on product submitted for repair or replacement under this warranty must be borne by purchaser. This warranty is effective for and is subject to the time periods and conditions stated below. For warranty service, find the nearest Authorized Service Dealer in our dealer locator map at DUCAR. There is no other expressed warranty. Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to two years from purchase, or to the extent permitted by law and all implied warranties are excluded. The warranty period begins on the date of purchase by the first retail consumer or commercial end user. Liability for incidental or consequential damages are excluded to the extent exclusion is permitted by law. Some states or countries do not allow limitations on how long an implied warranty lasts, and some states or countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state and country to country. No warranty registration is necessary to obtain warranty on DUCAR. Save your proof of purchase receipt. If you do not provide proof of the initial purchase date at the time warranty service is requested, the manufacturing date of the product will be used to determine the warranty period. ABOUT YOUR WARRANTY DUCAR welcomes warranty repair and apologizes to you for being inconvenienced. Any Authorized Service Dealer may perform warranty repairs. Most warranty repairs are handled routinely, but sometimes requests for warranty service may not be appropriate. If a customer differs with the decision of the Service Dealer, an investigation will be made to determine whether the warranty applies. Ask the Service Dealer to submit all supporting facts to his Distributor or the Factory for review. If the Distributor or the Factory decides that the claim is justified, the customer will be fully reimbursed for those items that are defective. To avoid misunderstanding which might occur between the customer and the Dealer, listed below are some of the causes of engine failure that the warranty does not cover. Normal wear: Engines, like all mechanical devices, need periodic parts service and replacement to perform well. Warranty will not cover repair when normal use has exhausted the life of a part or an engine. Warranty would not apply if engine damage occurred because of misuse, lack of routine maintenance, shipping, handling, warehousing or improper installation. Similarly warranty is void if the serial number of the engine has been removed or the engine has been altered or modified. Improper maintenance: The life of an engine depends upon the conditions under which it operates, and the care it receives. Some applications, such as tillers, pumps and rotary mowers, are very often used in dusty or dirty conditions, which can cause what appears to be premature wear. Such wear, when caused by dirt, dust, spark plug cleaning grit, or other abrasive material that has entered the engine because of improper maintenance, is not covered by warranty. This warranty covers engine related defective material and/ or workmanship only, and not replacement or refund of the equipment to which the engine may be mounted. Nor does the warranty extend to repairs required because of: 1. Problems caused by parts that are not original DUCAR. 2. Equipment controls or installations that prevent starting, cause unsatisfactory engine performance, or shorten engine life. (Contact equipment manufacturer.) 3. Leaking carburetors, clogged fuel pipes, sticking valves, or other damage, caused by using contaminated or stale fuel. 4. Parts which are scored or broke because an engine was operated with insufficient or contaminated lubricating oil, or an incorrect grade of lubricating oil (check and refill when necessary, and change at recommended intervals). OIL GARD may not shut down running engine. Engine damage may occur if oil level is not properly maintained. 5. Repair or adjustment of associated parts or assemblies such as clutches, transmissions, remote controls, etc., which are not manufactured by DUCAR. 6. Damage or wear to parts caused by dirt, which entered the engine because of improper air cleaner maintenance, re-assembly, or use of a non-original air cleaner element or cartridge. At recommended intervals, clean and/or replace the filter as stated in the Operator's Manual. 7. Parts damaged by over-speeding, or overheating caused by grass, debris, or dirt, which plugs or clogs the cooling fins, or flywheel area, or damage caused by operating the engine in a confined area without sufficient ventilation. Clean engine debris at recommended intervals as stated in the Operator's Manual. 8. Engine or equipment parts broken by excessive vibration caused by a loose engine mounting, loose cutter blades, unbalanced blades or loose or unbalanced impellers, improper attachment of equipment to engine crankshaft, over-speeding or other abuse in operation. 9. A bent or broken crankshaft, caused by striking a solid object with the cutter blade of a rotary lawn mower, or excessive v-belt tightness. 10. Routine tune-up or adjustment of the engine. 11. Engine or engine component failure, i.e., combustion chamber, valves, valve seats, valve guides, or burned starter motor windings, caused by the use of alternate fuels such as, liquefied petroleum, natural gas, altered gasoline, etc. IF YOU HAVE ANY QUESTIONS REGARDING YOUR WARRANTY RIGHTS AND RESPONSIBILITIES, CONTACT TECHTRONIC INDUSTRIES NORTH AMERICA, INC., at 1-800-860-4050. Page 22 - English