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Samsung 550N User Manual (ENGLISH) - Page 200

Troubleshooting PS Errors, PostScript, Advanced, Option Tray, Device, Installed, Black & White

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Troubleshooting PS Errors The following situations are PS language specific and may occur when several printer languages are being used. NOTE: To receive a printed or screen displayed message when PS errors occur, open the Print Options window and click the desired selection next to the PostScript errors section. Problem Possible Cause Solution PostScript file can not be printed. The PostScript driver may not be installed correctly. Or a problem has occurred in the PostScript DIMM. • Reinstall the PS driver, referring to page B.2. • Print a configuration page and verify that the PS version is available for printing. • If the problem persists, contact a service representative. "This job contains binary data..." message appears. The pure binary data option is not supported by the PostScript driver. Open the Properties of the PostScript driver, click on PostScript, and click on Advanced. The pure binary data option is not supported. Choose another. A PS error page prints. Print job may not be PS. Make sure that the print job is a PS job. Check to see whether the software application expected a setup or PS header file to be sent to the printer. The optional Tray2 is not selected in the driver. The printer driver has not been configured to recognize the optional Tray2. Open the PostScript driver properties and set the Option Tray item of the Device option to Installed. In Windows NT 4.0/ 2000/XP, when you select Black & White in the Color option of the paper/quality properties, the document prints in color instead of in the black and white. In some programs, such as Acrobat Reader, Adobe Photoshop, and CorelDraw, the Color option may not be available. Open the PS driver properties and click the Advanced tab. Set the Color Mode under the Printer Features option to Gray. When print a document in Macintosh with Acrobat Reader 6.0 or higher, colors print incorrectly. The resolution setting in the printer driver may not be matched with that in Acrobat Reader. Make sure that the resolution setting in your printer driver matches that in Acrobat Reader. 7.32 SOLVING PROBLEMS

Section	Page
Setup Guide	1
Contents	2
Step 1. Unpacking	3
Step 2. Understanding Your Printer	5
Step 3. Installing the Imaging Unit, Transfer Belt and Toner Cartridges	7
Step 4. Loading Paper	16
Step 5. Connecting a Printer Cable	19
For Local Printing	19
For Networking Printing	21
Step 6. Turning the Printer On	22
Step 7. Printing a Demo Page	23
Step 8. Changing the Display Language	23
Step 9. Installing the Printer Software	24
Installing Printer Software in Windows	25
Reinstalling Printer software	29
Removing Printer software	30
Changing the Display Language	30
Step 10. Viewing the User’s Guide	31
In Windows	31
In Macintosh	31
In Linux	32
User’s Guide	34
Contents	36
Introduction	49
Special Features	50
Printer Components	53
Front View	53
Right View	54
Rear View	54
Using the Control Panel	55
Understanding the Control Panel	56
Display	56
Buttons	57
Using Control Panel Menus	59
Accessing Control Panel Menus	59
Overview of Control Panel Menus	60
Information Menu	61
Paper Menu	61
Layout Menu	64
Graphics Menu	66
Printer Menu	66
Color Menu	67
Setup Menu	67
PCL Menu	70
PostScript Menu	71
Network Menu	72
Using Print Materials	77
Choosing Paper and Other Materials	78
Sizes and Capacities	78
Guidelines for Paper and Special Materials	79
Loading Paper	80
Using Tray 1	80
Changing the Paper Size in the Tray	83
Using the Optional Tray 2	84
Using the Multi-purpose Tray	85
Using the Manual Feed	88
Printing on Special Print Materials	90
Printing on Envelopes	90
Printing on Labels	92
Printing on Transparencies	93
Printing on Preprinted Paper	96
Printing on Card Stock or Custom-sized Materials	97
Printing Tasks	101
Printer Driver Features	102
Printing a Document	103
Canceling a Print Job	104
Printer Settings	105
Layout tab	106
Paper tab	107
Graphics tab	109
Extras tab	112
About tab	113
Using a Favorite Setting	113
Using Help	114
Advanced Printing	115
Printing on Both Sides of the Paper	116
Scaling Your Document	118
Fitting Your Document to a Selected Paper Size	119
Printing Multiple Pages on One Sheet of the Paper	120
Printing Posters	121
Printing Booklets	123
Using Watermarks	124
Using an Existing Watermark	124
Creating a Watermark	125
Editing a Watermark	126
Deleting a Watermark	126
Using Overlays	127
What is an Overlay?	127
Creating a New Page Overlay	127
Using a Page Overlay	129
Deleting a Page Overlay	130
Maintaining Your Printer	131
Printing a Configuration Page	132
Replacing the Supplies	133
Managing the Toner Cartridges	134
Toner Cartridge Storage	134
Toner Cartridge Life Expectancy	134
Redistributing the Toner	135
Replacing the Toner Cartridges	138
Replacing the Waste Toner Container	141
Replacing the Imaging Unit	144
Replacing the Transfer Belt	152
Cleaning the Printer	159
Cleaning the Outside of the Printer	159
Cleaning the LSU Inside the Printer	160
Cleaning the Inside of the Printer	161
Replacement Parts	168
Solving Problems	169
Troubleshooting Checklist	170
Solving General Printing Problems	171
Clearing Paper Jams	175
In the Paper Feed Area	176
In the Multi-purpose Tray	178
Inside the Printer	178
In the Paper Exit Area	179
In the Duplex Area	182
In the Optional Tray2	186
Tips for Avoiding Paper Jams	189
Solving Print Quality Problems	190
Understanding Display Messages	194
Common Windows Problems	198
Common Macintosh Problems	199
Problems in the Chooser	199
Printing Errors	199
Troubleshooting PS Errors	200
Common Linux Problems	201
Common DOS Problem	204
Using Your Printer with a Macintosh	205
Installing Software for Macintosh	206
Setting Up the Printer	207
For Network-connected Macintosh	207
For USB-connected Macintosh	208
Printing a Document	210
Canceling a Print Job	211
Using Advanced Printing Features	211
Printing Multiple Pages on One Sheet of Paper	211
Duplex Printing	212
Printing Your Document to a Selected Paper Size	213
Using Windows PostScript Driver	215
Installing PS Drivers	216
Installing PS Drivers	216
Reinstalling PS Drivers	218
Removing PS Drivers	218
Using PS Printer Driver Features	219
Accessing Printer Properties	219
Using Your Printer in Linux	221
Installing the Printer Driver	222
System Requirements	222
Installing the Printer Driver	222
Changing the Printer Connection Method	226
Uninstalling the Printer Driver	227
Using the Configuration Tool	228
Changing LLPR Properties	230
Printing From DOS Applications	233
About the Remote Control Panel	234
Installing the Remote Control Panel	234
Reinstalling Remote Control Panel	236
Removing Remote Control Panel	236
Selecting Print Settings	237
Starting the Remote Control Panel	237
Using the Remote Control Panel Tabs	238
Using Your Printer on a Network	245
About Sharing the Printer on a Network	246
Setting Up a Locally Shared Printer	247
In Windows 95/98/Me	247
In Windows NT 4.0/2000/XP	248
Setting Up a Network-Connected Printer	250
Configuring Network Parameters on the Control Panel	250
Installing Printer Options	259
Installing Printer Memory	260
Removing the Memory	265
Installing a Network Interface Card	266
Installing an Optional Tray	271
Specifications	275
Printer Specifications	276
Paper Specifications	278
Overview	278
Supported Sizes of Paper	279
Guidelines for Using Paper	280
Paper Specifications	281
Paper Output Capacity	281
Paper Input Capacity	281
Printer and Paper Storage Environment	282
Envelopes	283
Labels	285
Transparencies	285
Index	286
B	286
C	286
D	286
E	286
F	286
G	286
H	286
I	286
L	286
M	286
N	287
O	287
P	287
Q	287
R	287
S	288
T	288
U	288

Match case Limit results 1 per page

OLVING

ROBLEMS

Troubleshooting PS Errors

The following situations are PS language specific and may occur

when several printer languages are being used.

OTE

: To receive a printed or screen displayed message when PS

errors occur, open the Print Options window and click the desired

selection next to the PostScript errors section.

Problem

Possible Cause

Solution

PostScript file can not

be printed.

The PostScript driver

may not be installed

correctly.

Or a problem has

occurred in the

PostScript DIMM.

• Reinstall the PS driver, referring to

page B.2.

• Print a configuration page and verify

that the PS version is available for

printing.

• If the problem persists, contact a

service representative.

“This job contains

binary data...”

message appears.

The pure binary data

option is not

supported by the

PostScript driver.

Open the Properties of the PostScript

driver, click on

PostScript

, and click on

Advanced

. The pure binary data option

is not supported. Choose another.

A PS error page prints.

Print job may not be

PS.

Make sure that the print job is a PS job.

Check to see whether the software

application expected a setup or PS

header file to be sent to the printer.

The optional Tray2 is

not selected in the

driver.

The printer driver has

not been configured

to recognize the

optional Tray2.

Open the PostScript driver properties

and set the

Option Tray

item of the

Device

option to

Installed

In Windows NT 4.0/

2000/XP, when you

select

Black & White

in the

Color

option of

the paper/quality

properties, the

document prints in

color instead of in the

black and white.

In some programs,

such as Acrobat

Reader, Adobe

Photoshop, and

CorelDraw, the Color

option may not be

available.

Open the PS driver properties and click

the

Advanced

tab. Set the

Color

Mode

under the

Printer Features

option to

Gray

When print a document

in Macintosh with

Acrobat Reader 6.0 or

higher, colors print

incorrectly.

The resolution setting

in the printer driver

may not be matched

with that in Acrobat

Reader.

Make sure that the resolution setting in

your printer driver matches that in

Acrobat Reader.