Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022
Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 Manual
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Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 manual content summary:
- Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 1
FULL MANUAL HW-Q910B / HW-Q750B Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 2
Surround Speaker SET (SWA-9100). SAFETY WARNINGS TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK). NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Refer to the table below for an explanation of symbols which may be on your Samsung product - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 3
block any ventilation openings. Install in accordance with the manufacturer's instructions. 8. Do not install near any heat sources such as when unused for long periods of time. 14.Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 4
14 Connecting the power and units 14 ‒ Manually connecting the Subwoofer 15 ‒ LED Indicator Lights on the Rear of Subwoofer 16 Connecting an SWA-9100 to your Soundbar 17 05 Connecting to a TV 19 Connecting the TV that supports HDMI ARC (Audio Return Channel 19 Connecting using an - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 5
11 Software Update 35 Auto Update ...35 USB Update...35 Initialization ...36 12 Troubleshooting 36 13 License 38 14 Open Source License Notice 38 15 Important Notes About Service 38 16 Specifications and Guide 39 Specifications ...39 ENG - 5 - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 6
Module Speaker Cable (AH81-02137A) • For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Rear of the Soundbar Main Unit) • To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 7
of the Soundbar 1 3 2 1 3 2 4 HW-Q910B 4 HW-Q750B 1 (Multi Function) Button (Q910B model) • In standby mode, press the (Multi Function) button to turn on the Soundbar. • Press . • If you hear sounds from both the TV and Soundbar, go to the Settings menu for the TV audio and change the TV - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 8
HDMI IN 1 HDMI IN 2 DIGITAL AUDIO IN (OPTICAL) HDMI HDMI TO TV (eARC/ARC) 1 POWER Connect the Soundbar's AC power cable. (See page 14) SERVICE 2 SERVICE Connect a USB storage device to upgrade the product's software. 3 DIGITAL AUDIO IN (OPTICAL) Connect to the digital (optical) output of an - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 9
minutes. 2 Press to select a source connected to the Soundbar. Source 8 9 3 Switch the Soundbar to Bluetooth pairing mode. Press the button and wait for -6~+6 by using the Up/Down buttons. • If Surround Speakers are connected, select Rear level and then use the Up/Down buttons to adjust the - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 10
the video on the TV and audio from the Soundbar are not synchronized, select Sync in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons. • Sync is only supported for some functions. • The Virtual Speaker function can be turned ON/OFF by using the - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 11
soundbar is playing, so that voice audio can always be heard clearly. • No data is saved during the analysis. • This function is not supported different sound effect modes Effect Standard Surround Dolby Atmos®, DTS:X Output With Subwoofer & Surround Speaker 2.1 ch 5.1 ch / 7.1 ch (DTS) - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 12
Effect Standard Surround Game Adaptive sound Input 2.0 ch 5.1 ch Dolby Atmos®, DTS:X 3.1.2 ch 3.1.2 ch 3.1.2 ch 3.1.2 ch 3.1.2 ch 3.1.2 ch 3.1.2 ch 3.1.2 ch Output With Subwoofer & Surround Speaker 2.1 ch 5.1 ch 5.1.2 ch 5.1.2 ch 5.1.2 ch 5.1.2 ch 5.1.2 ch 5.1.2 ch 5.1.2 ch 5.1.2 ch - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 13
remote controls that require pairing) are not supported. • Set the TV speaker to External Speaker to use this function. • Manufacturers supporting this function: Samsung, VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA 1. Turn Off the Soundbar. 2. Push up and hold the WOOFER button - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 14
the Power cord to the Subwoofer. Power Cord 2. Connect the Power cord to the Soundbar. Rear of Subwoofer SERVICE Power Cord DDIIGGIITTAALLAAUUDDIIOOIINN ((OOPPTTIICCAALL)) SERVICE POWER I(IWDDOSSOEEFTTER, REAR) HDMI IN 1 HDMI 1 HDMI 1 NETWORK HDMI IN 2 HDMI 2 HDMI TO TV (eARC/ARC) HDMI - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 15
the Subwoofer Before performing the manual connection procedure below: • Check whether the power cables for the Soundbar and subwoofer is connected properly. • Make sure that the Soundbar is turned off. 1. Turn off the Soundbar main. 2. Press and hold ID SET on the rear of the subwoofer for at - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 16
Soundbar unit is connected properly. Connect again. See the instructions for manual connection on page 15. Red and blue Blinking Malfunction See the contact information for the Samsung Service Center in this manual metal. • The surround speaker system is supported by applicable models only. - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 17
surround sound by connecting the Samsung Wireless Surround Speaker SET (SWA-9100) to your Soundbar. 1. Connect the Wireless Receiver Module to 2 Surround Speakers Use the speaker cables to connect the two surround sound speakers to the Wireless Receiver Module. • The speaker cables are color coded - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 18
solid blue when a connection is established between the Soundbar and the Wireless Receiver Module. Blue is On SPEAKERS OUT SL PEAR KER IMPEDANCE : 3Ω 5 Sec SURROUND SPEAKERS OUT SPEAKER IMPEDANCE : 3Ω ID SET ID SET Others - Errors 2. Repeat stePpOsW3ERthrough 4. Contact a Samsung Service - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 19
function in the TV menu should be set to On. Refer to the TV user manual for details on setting. (e.g. Samsung TV : Home ( ) → Menu → Settings ( ) → All Settings ( ) volume on the Soundbar. NOTE • When you connect the TV that supports the HDMI ARC (Audio Return Channel) to the Soundbar with an - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 20
output port on the TV with the optical cable (not supplied), as shown in the figure. 2. Turn on the Soundbar and TV. 3. Press the (Multi Function) / (Source) button at the top of the Soundbar or the (Source) button on the remote control to select the "D.IN" mode. 4. The TV sound is output - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 21
to reconnect. If the device fails to connect • If you have an existing Soundbar (e.g., Soundbar Q***B) on the list of speakers on the Samsung TV, delete it. • Then repeat steps 1 through 3. Disconnecting the Soundbar from the Samsung TV Press the (Multi Function) / (Source) button at the top of the - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 22
BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before. • BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the PAIR button on the Soundbar remote control or press and hold the (Mic On/Off) / (Source) button - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 23
a Wi-Fi connection between the TV and Soundbar. Contact your Internet service provider for details. • Because the menus may differ depending on the year of manufacture, refer to your TV manual. • To connect the TV to the Soundbar via Wi-Fi, connect the Soundbar to the wireless router first. See page - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 24
function is supported only when the HDMI Cable or Optical Cable (not supplied) or Wi-Fi is connected. • The message displayed may differ with the TV model. • Ensure that your TV and Soundbar are connected to the same wireless router/frequency. • This function is available in some Samsung TVs and - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 25
→ Adaptive Sound+) • The sound mode on your Soundbar will automatically change to Adaptive Sound+ if you enable the Adaptive Sound+ mode on your TV. NOTE • This function works when the Soundbar connects to some of the Samsung TVs. • Q750B models support only the method of "Connecting via TV". ENG - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 26
. • Make sure that the content supports Dolby Atmos® / DTS:X. Top of the Soundbar Top of the Soundbar HDMI DIGITAL A For example, on a Samsung BD Player, go to Home Menu → Sound → Digital Output and then select Bitstream (unprocessed). Supported UHD Signals Specification ( - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 27
OPTICAL OUT port on the external device. 2. Turn on the Soundbar and external device. 3. To select "D.IN" mode, press the (Multi Function) / (Source) button on the top of the Soundbar or the (Source) button on the remote control. 4. Your Soundbar will play sounds from the external device. ENG - 27 - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 28
speakers on the Mobile device, delete it. • Repeat steps 1 and 2. What is the difference between BT READY and BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before. • BT PAIRING : In this mode, you can connect a new device to the Soundbar - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 29
interference during operation. Disconnecting the Bluetooth device from a Soundbar You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device's user manual. • The Soundbar will be disconnected. • When the Soundbar is disconnected from the Bluetooth device, the - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 30
The initial connection 1. Install and launch the SmartThings app from your mobile device (smartphone or tablet). 2. On the app, follow the screen instructions to add the Soundbar. • The automatic pop-up (the second screenshot below) may not show on some devices. If the pop-up window does not appear - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 31
of content on the mobile device through the Soundbar. • This function may not be supported, depending on the mobile device. • This function is only compatible with Samsung mobile devices with Android 8.1 or later. SmartThings App Top of the Soundbar Mobile device 1. Turn on the Tap Sound function - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 32
2, you can stream music, podcasts, and other audio from your Apple devices to the Samsung Soundbar. • Make sure the Soundbar is powered on and connected to the same Wi-Fi network as your Apple device. • Select from an AirPlay-supported app or Control Center on your iPhone, iPad, or Mac. • Select the - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 33
-Screw, and then screw each screw firmly into a support screw hole. x 2 Bracket-Wall Mount (AH61-04119A) 1. Place the Wall Mount Guide against the wall surface. • The Wall Mount Guide must be level. • If your TV is mounted on the wall, install the Soundbar at least 2 inches (5 cm) below the TV - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 34
the Bracket-Wall Mounts rest securely on the Holder-Screws. x 4 Rubber-Foot (BN67-00398L) To install, attach the Rubber-Feet to the bottom of the Soundbar before placing it in position above the TV stand. Make sure you attach the Rubber-Feet so they do not lie outside the edges of - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 35
that contains the update firmware to the SERVICE port of the Soundbar. 1. Go to the Samsung Electronics website (www.samsung.com) → search for the model name from the customer support menu option. • For more information about update, refer to Upgrade Guide. 2. Download the upgrade file (USB type - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 36
is initialized. CAUTION • All the settings of the Soundbar are initialized. Be sure to perform this only when initialization is required. 12 TROUBLESHOOTING Refer to the instructions below if this product does not function properly. If the problem you are experiencing is not listed below or if - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 37
Subwoofer and Surround Speaker • If there are any objects between the Soundbar and Subwoofer speaker, this could cause a problem. Please reposition To connect with eARC, the eARC function in the TV menu should be set to On. (Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( ) → Sound - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 38
. • If you have a problem with this product, we strongly recommend you read the appropriate section of this manual, visit the Support page for your product at www.samsung.com, or call Samsung Product Support (1-800-726-7864) to find an answer before you contact a service center for a repair. • Use - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 39
16 SPECIFICATIONS AND GUIDE Specifications Soundbar Main Unit Model Name Weight Dimensions (W x H x D) Operating Temperature Range Operating Humidity Range AMPLIFIER Rated Output power Supported play formats HW-Q910B 11.9 lbs (5.4 kg) 43.7 x 2.38 x 4.7 inches (1110.7 x 60.4 x 120.0 mm) +41°F to + - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 40
Speaker SET Name Weight Wireless Receiver Module Surround Speaker Dimensions (W x H x D) Wireless Receiver Module Surround Speaker • Samsung Electronics Co., Ltd reserves the right to change the specifications without notice. • Weight and dimensions are approximate. Precaution : The Soundbar will - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 41
not supplied and authorized by SAMSUNG, or which damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are covered and - Samsung 9.1.2ch Soundbar w/ Wireless Dolby Atmos / DTS:X and Rear Speakers 2022 - Page 42
QUESTIONS OR COMMENTS? Country Samsung Service Center IN THE US 1-800-SAMSUNG (726-7864) © 2022 Samsung Electronics Co., Ltd. All rights reserved. Web Site www.samsung.com/us/support Address Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660
FULL MANUAL
HW-Q910B / HW-Q750B
Imagine the possibilities
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at
www.samsung.com/register