Samsung HT-X20 User Manual (user Manual) (ver.1.0) (English) - Page 29

Troubleshooting (Con't) Symptom • Disc is rotating but no picture is produced. • Picture quality is poor and picture is shaking. Check/Remedy • Is the TV power on? • Are the video cables connected properly? • Is the disc dirty or damaged? • A poorly manufactured disc may not be playable. Audio language and subtitles do not work. • Audio language and subtitles will not work if the disc does not con- tain them. Menu screen does not appear even when the menu function is selected. • Are you using a disc that does not contain menus? Aspect ratio cannot be changed. • You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3 ratio only. Refer to the DVD disc jacket and then select the appropriate function. • The main unit is not working. (Example: The power goes out or strange noise is heard.) • The DVD player is not working normally. • Turn off the power and hold the STOP( ) button on the main unit for longer than 5 seconds. Using the RESET function will erase all stored settings. Do not use this unless necessary. The password for rating level has been forgotten. • While "NO DISC" message appears on the display of main unit, hold the main unit's STOP( ) button for longer than 5 seconds. "INITIAL" appears on the display and all settings will return to the default values. • Press the POWER button. Using the RESET function will erase all stored settings. Do not use this unless necessary. Can't receive radio broadcast. • Is the antenna connected properly? • If the antenna's input signal is weak, install an external FM anten- na in an area with good reception. Cautions on Handling and Storing Discs Small scratches on the disc may reduce sound and picture quality or cause skipping. Be especially careful not to scratch discs when handling them. Handling discs Do not touch the playback side of the disc. Hold the disc by the edges so that fingerprints will not get on the surface. Do not stick paper or tape on the disc. ENG Disc Storage Do not keep in direct sunlight Keep in a cool ventilated area Keep in a clean Protection jacket. Store vertically. • Do not allow the discs to become contaminated with dirt. • Do not load cracked or scratched discs. Handling and Storing Discs When you get fingerprints or dirt on the disc, clean it with a mild detergent diluted in water and wipe with a soft cloth. • When cleaning, wipe gently from the inside to the outside of the disc. • Condensation may form if warm air comes into contact with cold parts inside the player. When condensation forms inside the player, the player may not operate correctly. If this occurs, remove the disc and let the player stand for 1 or 2 hours with the power on. MISCELLANEOUS 56 57