Samsung RFG298AAPN User Manual (user Manual) (ver.0.5) (English) - Page 37

03 tRouBLesHooting Troubleshooting PROBLEM The refrigerator does not work at all or it does not chill sufficiently. The food in the fridge is frozen. SOLUTION • Check that the power plug is properly connected. • Check the set temperature on the digital display is warmer than freezer or fridge inner temperature. • Set the refrigerator colder. • Is the refrigerator in direct sunlight or located near a heat source? • Is the back of the Refrigerator too close to the wall and therefore keeping air from circulating? • Check the set temperature on the digital display is too low. • Try setting it to a warmer temperature. • Is the temperature in the room too low? Set the refrigerator warmer. • Did you store the food which is juicy in the coldest part of the refrigerator? • Try moving those items on the other shelves in fridge instead of keeping them in the Cool Select Pantry PLUS. You hear unusual noise or sounds. • Check that the refrigerator is level and stable. • Is the back of the refrigerator too close to the wall and therefore keeping air from circulating? • Try locate the refrigerator keep away from the wall over 2 inches. • Was anything dropped behind or under the refrigerator? • A "ticking" sound is heard from inside the refrigerator. It is normal and occurs because various accessories are contracting or expanding according to the temperature of the refrigerator interior. The cabinet-door sealing area of the appliance is hot and condensation is occurring. Ice Maker is not producing ice. • Some heat is normal as anti-condensators are installed in the vertical hinged section of the refrigerator to prevent condensation. • Is the refrigerator door ajar? Condensation can occur when you leave the door open for a long time. • If a sound that hit something is heard from inside the refrigerator, It is normal. The sound comes due to ice cubes rubbing in the bucket periodically. • Did you wait for 12 hours after installation of the water supply line before making ice? • Is the water line connected and the shut-off valve opened? • Did you manually stop the ice making function? • Is the freezer temperature too warm? Try setting the freezer temperature lower. You can hear water bubbling in • This is normal. The bubbling comes from refrigerant circulating through the the refrigerator. refrigerator. There is a bad smell in the refrigerator. • Check for spoiled food. • Foods with strong odors(for example, fish) should be tightly covered. • Clean out your freezer periodically and throw away any spoiled or suspicious food. Frost forms on the walls of the freezer. Water dispenser is not functioning. Auto close system does not work with the freezer door. • Is the air vent blocked? Remove any obstructions so air can circulate freely. • Allow sufficient space between the foods stored for efficient air circulation. • Is the freezer drawer closed properly? • Is the water line connected and the shut-off valve opened? • Has the water supply line tubing been crushed or kinked? • Make sure the tubing is free and clear of any obstruction. • Is the water tank frozen because the fridge temperature is too low? Try selecting a warmer setting on the Digital display. • Is there an imbalance between the right and left parts of the door? • Close and open the door smoothly 1~2 times. Then, the auto close system will be worked well again. • Try opening the door smoothly to avoid the unbalance between the right part and the left part of the door. Troubleshooting _37