Samsung SCX-5315F User Guide - Page 117
Condition, Suggested solutions
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Condition Copy image is skewed. Blank copies. Image rubs off the copy easily. Frequent copy paper jams. Toner yield is lower than expected and TONER LOW message appears on the LCD. Fewer copies from the toner cartridge than expected. The following message appears on your computer screen: Scanner is busy receiving or printing data. When the current job is completed, try again. Suggested solutions Ensure that original is positioned correctly on document glass. Check that the copy paper is loaded correctly. Ensure that the original is face down on the document glass or face up in the ADF. Replace the paper in the cassette with paper from a new package. In high humidity areas do not leave paper in the machine for extended periods of time. Fan the stack of paper, then turn it over in the cassette. Replace the paper in paper cassette with a fresh supply. Check/adjust the paper guides, if necessary. Ensure that the paper is the proper paper weight. 20 lb (75 g/m2) bond paper is recommended. Check for copy paper or pieces of copy paper remaining in the machine after a paper jam has been cleared. Toner may be lodged in the cartridge. Remove the toner cartridge. Shake the toner cartridge and tap along the top of the toner cartridge over a waste receptacle. Take care not to touch the exposed toner on the left side of the cartridge. Your originals may contain pictures, solids, or heavy lines, for example, forms, newsletters, books or other documents that use more toner. The machine may be turned frequently on and off. The document cover is being left open while copies are being made. There may be a copying or printing job in progress. When the current job is completed, try the job again. 8.14 TROUBLESHOOTING