Samsung SL-K7500LX User Guide - Page 274

Solving other problems Condition Suggested solutions Some of the words on an incoming fax are stretched. The fax machine sending the fax had a temporary document jam. There are lines on the originals you sent. Check your scan unit for marks and clean it. Cleaning the scan unit. The machine dials a number, but the connection with the other fax machine fails. The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak with the other machine operator and ask her/him to solve out the problem. Faxes do not store in memory. There may not be enough memory space to store the fax. If the display indicating the memory status shows, delete any faxes you no longer need from the memory, and then try to store the fax again. Blank areas appear at the bottom of each page or on other pages, with a small strip of text at the top You may have chosen the wrong paper settings in the user option setting. 23 Operating system problems Common Windows problems Condition Suggested solutions "File in Use" message appears during installation. Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. "General Protection Fault", "Exception Close all other applications, reboot OE", "Spool 32", or "Illegal Operation" Windows and try printing again. messages appear. "Fail To Print", "A printer timeout error occurred" message appear. These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready mode or after printing has completed, check the connection and/or whether an error has occurred. Samsung Printer Experience is not shown when you click more settings. Samsung Printer Experience is not installed. Download the app from the Windows Store and install it. 10. Troubleshooting 274