Samsung SR20H9051 User Manual - Page 25

Troubleshooting

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Troubleshooting Symptom The POWERbot does not work at all. The POWERbot has stopped during cleaning. Suction power is weak. The POWERbot cannot find the docking station. Side brush does not work. The POWERbot suddenly cleans diagonally. Checklist ffCheck if the emergency switch is on. ffCheck if all the icons are displayed on the display panel. ffCheck if the POWERbot's battery is depleted. -- When "Lo" is displayed, carry POWERbot to the docking station to charge it. ffReplace the batteries (AAA type) if the remote controller is not working. ffWhen "Lo" is displayed on the display panel, carry POWERbot to the docking station to charge it. ffWhen POWERbot is immobilized by an obstacle such as a cord, threshold etc, pick it up and move it away from the obstacle. -- If any fabric or string is caught in a drive wheel, turn off the emergency switch and remove the fabric or string before using it again. ffIf the "Filter inspection indicator" is on, turn off the emergency switch and clean the dustbin. ffWhen there's too much dust in the dustbin, suction power may get weakened. Turn off the emergency switch and empty the dustbin. ffIf the intake (on bottom of POWERbot) is blocked by foreign matter, turn off the emergency switch and remove foreign matter from the intake. ffWhen noise suddenly increase, turn off the emergency switch and empty the dustbin. ffPress the Turbo button on the remote control to obtain increased suction power. ffCheck if there's a power failure or whether the power plug is unplugged. ffRemove any obstacles around the docking station that may prevent POWERbot from returning to the docking station. ffWhen there's foreign matter on the charge pins, charging can be affected. Clean the foreign matter off the pins. ffSide brush operates when the POWERbot approaches a wall or obstacle. ✻✻If the POWERbot approaches a wall or obstacle but the side brush does not work, remove all foreign matters from the side brush. ffCheck if the docking station is installed along the grain of wooden floors or tiles. ffThe POWERbot may clean in a diagonal direction if it is moving to another area using the shortest route. It may also move at a diagonal if it made contact with an obstacles at that angle, if it was charged at the charger at an angle, or if the grain of the wooden/tile floor skewed is in that direction. ENGLISH-25

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ENGLISH-
25
Troubleshooting
Symptom
Checklist
The POWERbot does not
work at all.
f
Check if the emergency switch is on.
f
Check if all the icons are displayed on the display panel.
f
Check if the POWERbot's battery is depleted.
-
When "Lo" is displayed, carry POWERbot to the docking station to
charge it.
f
Replace the batteries (AAA type) if the remote controller is not working.
The POWERbot has stopped
during cleaning.
f
When "Lo" is displayed on the display panel, carry POWERbot to the
docking station to charge it.
f
When POWERbot is immobilized by an obstacle such as a cord,
threshold etc, pick it up and move it away from the obstacle.
-
If any fabric or string is caught in a drive wheel, turn off the emergency
switch and remove the fabric or string before using it again.
Suction power is weak.
f
If the "Filter inspection indicator" is on, turn off the emergency switch
and clean the dustbin.
f
When there's too much dust in the dustbin, suction power may get
weakened. Turn off the emergency switch and empty the dustbin.
f
If the intake (on bottom of POWERbot) is blocked by foreign matter,
turn off the emergency switch and remove foreign matter from the
intake.
f
When noise suddenly increase, turn off the emergency switch and
empty the dustbin.
f
Press the Turbo button on the remote control to obtain increased
suction power.
The POWERbot cannot find
the docking station.
f
Check if there's a power failure or whether the power plug is
unplugged.
f
Remove any obstacles around the docking station that may prevent
POWERbot from returning to the docking station.
f
When there's foreign matter on the charge pins, charging can be
affected. Clean the foreign matter off the pins.
Side brush does not work.
f
Side brush operates when the POWERbot approaches a wall or
obstacle.
±
✻
If the POWERbot approaches a wall or obstacle but the side brush
does not work, remove all foreign matters from the side brush.
The POWERbot suddenly
cleans diagonally.
f
Check if the docking station is installed along the grain of wooden
floors or tiles.
f
The POWERbot may clean in a diagonal direction if it is moving to
another area using the shortest route. It may also move at a diagonal if
it made contact with an obstacles at that angle, if it was charged at the
charger at an angle, or if the grain of the wooden/tile floor skewed is in
that direction.