Samsung WA40J3000AW/A2 User Manual - Page 27

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05 troubleshooting PROBLEM does not drain and/or spin. load is too wet at the end of the cycle. leaks water. has excessive suds. Has an odor. SOLUTION • Check the fuse or reset the circuit breaker. • Straighten the drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service. • Close the lid and press the Start/Pause button. For your safety, your washer will not spin unless the lid is closed. • Use the High spin speed. • Use high efficiency detergent to reduce over-sudsing. • The Load is too small. Very small loads (one or two items) may become unbalanced and not spin out completely. • Make sure all hose connections are tight. • Make sure the end of the drain hose is correctly inserted and secured to the drainage system. • Avoid overloading. • Use high efficiency detergent to prevent over-sudsing. • Use high efficiency (HE) detergent to prevent over-sudsing. • Reduce the detergent amount for soft water and small or lightly soiled loads. • Do not use a Non-HE detergent. • Make sure you are using HE detergent. Excessive suds collect in nooks and crannies and cause mold. • Run cleansing cycles to sanitize the machine periodically. (Silver Care, Sanitize, or Self-Clean depending on the model) • Dry the interior of your washer after the total cycle has finished. 8"+@8"+"8@64&3."/6 JOEE English - 27

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English -
27
PROBLEM
SOLUTION
Does not drain and/or spin.
•
Check the fuse or reset the circuit breaker.
•
Straighten the drain hoses. Eliminate kinked hoses. If there is a drain
restriction, call for service.
•
Close the lid and press the Start/Pause button. For your safety, your
washer will not spin unless the lid is closed.
Load is too wet at the end
of the cycle.
•
Use the High spin speed.
•
Use high efficiency detergent to reduce over–sudsing.
•
The Load is too small. Very small loads (one or two items) may
become unbalanced and not spin out completely.
Leaks water.
•
Make sure all hose connections are tight.
•
Make sure the end of the drain hose is correctly inserted and secured
to the drainage system.
•
Avoid overloading.
•
Use high efficiency detergent to prevent over–sudsing.
Has excessive suds.
•
Use high efficiency (HE) detergent to prevent over-sudsing.
•
Reduce the detergent amount for soft water and small or lightly soiled
loads.
•
Do not use a Non-HE detergent.
Has an odor.
•
Make sure you are using HE detergent. Excessive suds collect in
nooks and crannies and cause mold.
•
Run cleansing cycles to sanitize the machine periodically. (Silver Care,
Sanitize, or Self-Clean depending on the model)
•
Dry the interior of your washer after the total cycle has finished.
05 troubleshooting
WA3000J_WA40J3000AW_USER MANUAL_DC68-03520A-09.indd
27
2016/1/12
19:12:02