Samsung WF431ABP/XAA User Manual (user Manual) (ver.1.0) (English) - Page 27

Information Codes

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05 Troubleshooting INFORMATION CODES The washer may display information codes to help you better understand what is occurring with your washer. CODE SYMBOL dc dL dS FL Hr LE LE(1E) LO MEANING SOLUTION Unbalanced load prevented your washer from spinning. Redistribute the load, press the Start/ Pause button. Door is unlocked when washer is running. Press the Power button to turn off your washer, then restart the cycle. If the code reappears, call for service. Door is open when washer is running. Close the door tightly and restart the cycle. If the code reappears, call for service. Your washer failed to lock the door. Close the door tightly and restart the cycle. If the code reappears, call for service. Water temperature control problem. (Heater control problem) Call for service. Your washer has tried to fill, but has not Call for service. reached the proper water level. Leak problem or Waterlevel Sensor is not normal conditon. Call for service. The door will not unlock. Make sure the door is firmly closed. Press the Power button to turn off your washer, then turn it on again. If the code reappears, call for service. Your washer is not draining. Clean the drain filter. Then, clean the It can also mean that the unit senses a debris filter (See page 23). small clog while draining. If you are in the middle of a wash you can try this first: 1. Turn off the unit for 10 seconds and nd then turn it on again. 2. Select the Spin Only cycle (See page 16). 3. Press the Start/Pause to drain the water. If it still does not drain, call for service. Your washer has tried to fill but was Make sure the water faucets are open all unsuccessful. the way. Check for kinked hoses. Check the inlet screens on the fill hoses. If you use a Flood Safety Device, then please remove the device and connect nF the water hoses directly to the unit. Check if the hot water supply hose is connected. You must connect the hot water supply hose because hot water is supplied by the Auto Temperature Control (A.T.C.) function if the temperature of the cold water is lower than 59°F. Troubleshooting _27 WF431ABP-03016A_EN.indd Sec6:27 2011-01-11 ¿ÀÈÄ 3:18:04

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Troubleshooting
_27
INFORMATION CODES
The washer may display information codes to help you better understand what is occurring with your
washer.
CODE SYMBOL
MEANING
SOLUTION
dc
Unbalanced load prevented your
washer from spinning.
Redistribute the load, press the Start/
Pause button.
dL
Door is unlocked when washer is
running.
Press the Power button to turn off your
washer, then restart the cycle. If the
code reappears, call for service.
dS
Door is open when washer is running.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
FL
Your washer failed to lock the door.
Close the door tightly and restart the
cycle.
If the code reappears, call for service.
Hr
Water temperature control problem.
(Heater control problem)
Call for service.
LE
Your washer has tried to fill, but has not
reached the proper water level.
Call for service.
LE(1E)
Leak problem or Waterlevel Sensor is
not normal conditon.
Call for service.
LO
The door will not unlock.
Make sure the door is firmly closed.
Press the Power button to turn off your
washer, then turn it on again. If the
code reappears, call for service.
nd
Your washer is not draining.
It can also mean that the unit senses a
small clog while draining.
Clean the drain filter. Then, clean the
debris filter (See page 23).
If you are in the middle of a wash you
can try this first:
1.
Turn off the unit for 10 seconds and
then turn it on again.
2.
Select the Spin Only cycle (See page
16).
3.
Press the Start/Pause to drain the
water.
If it still does not drain, call for service.
nF
Your washer has tried to fill but was
unsuccessful.
Make sure the water faucets are open all
the way. Check for kinked hoses.
Check the inlet screens on the fill hoses.
If you use a Flood Safety Device, then
please remove the device and connect
the water hoses directly to the unit.
Check if the hot water supply hose is
connected.
You must connect the hot water supply
hose because hot water is supplied by
the Auto Temperature Control (A.T.C.)
function if the temperature of the cold
water is lower than 59°F.
05 Troubleshooting
WF431ABP-03016A_EN.indd Sec6:27
WF431ABP-03016A_EN.indd
Sec6:27
2011-01-11 ¿ÀÈÄ 3:18:04
2011-01-11
¿ÀÈÄ 3:18:04