Samsung WF457ARGSGR/A2 User Manual Ver.1.0 (English, French, Spanish) - Page 62

Error Code, Meaning & Solution

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Troubleshooting ERROR CODE MEANING & SOLUTION The Water Level sensor is not working properly. Contact customer service. 1E The washer will stop operating temporarily until the water is completely drained. It takes a maximum of 3 minutes for the water to drain completely. E2 A jammed key. Contact customer service. A temperature sensor problem. tE Restart the cycle. If the code reappears, contact customer service. 3E A motor problem. Restart the cycle. If the code reappears, contact customer service. 2E High/Low voltage detected. Restart the cycle. If the code reappears, contact customer service. A communication error between the SUB PBA and the MAIN PBA AE Contact customer service. AE4 A communication error between the Wi-Fi Module and the MAIN PBA Contact customer service. AE3 A communication error between the DR MODEM and the MAIN PBA Contact customer service. A communication error between the LCD Module and the MAIN PBA AE5 Contact customer service. 8E A MEMS sensor problem. Contact customer service. SF1 A system error SF2 SF3 Contact customer service. SUdS Too many suds are detected during the wash session. The unit is put on hold until the amount of suds have been reduced. The unit will then go back to operating. When it finishes washing, the "End" and "SUdS" codes will blink in turn. For any codes not listed above, call 1-800-726-7864 (1-800-SAMSUNG) 62_ Troubleshooting WF457ARG-03153A-04_EN.indd 62 2012-08-31 12:30:35

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62
_ Troubleshooting
Troubleshooting
ERROR CODE
MEANING & SOLUTION
1E
The Water Level sensor is not working properly.
Contact customer service.
The washer will stop operating temporarily until the water is completely
drained.
It takes a maximum of 3 minutes for the water to drain completely.
E2
A jammed key.
Contact customer service.
tE
A temperature sensor problem.
Restart the cycle. If the code reappears, contact customer service.
3E
A motor problem.
Restart the cycle. If the code reappears, contact customer service.
2E
High/Low voltage detected.
Restart the cycle. If the code reappears, contact customer service.
AE
A communication error between the SUB PBA and the MAIN PBA
Contact customer service.
AE4
A communication error between the Wi-Fi Module and the MAIN PBA
Contact customer service.
AE3
A communication error between the DR MODEM and the MAIN PBA
Contact customer service.
AE5
A communication error between the LCD Module and the MAIN PBA
Contact customer service.
8E
A MEMS sensor problem.
Contact customer service.
SF1
SF2
SF3
A system error
Contact customer service.
SUdS
Too many suds are detected during the wash session. The unit is put on hold until
the amount of suds have been reduced. The unit will then go back to operating.
When it finishes washing, the “End” and “SUdS” codes will blink in turn.
For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG)
WF457ARG-03153A-04_EN.indd 62
WF457ARG-03153A-04_EN.indd
62
2012-08-31
12:30:35
2012-08-31
12:30:35