Samsung WF501ANW User Manual (user Manual) (ver.1.0) (English, Spanish) - Page 35

Information Codes

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05 troubleshooting INFORMATION CODES The washer may display information codes to help you better understand what is occurring with your washer. CODE SYMBOL MEANING SOLUTION dc Unbalanced load prevented your Redistribute the load, press the Start/Pause washer from spinning. button. Door is unlocked when washer is Press the Power button to turn off your washer, dL running. then restart the cycle. If the code reappears, call for service. Door is open when washer is Close the door tightly and restart the cycle. dS running. If the code reappears, call for service. Your washer failed to lock the Close the door tightly and restart the cycle. FL door. If the code reappears, call for service. Water temperature control Hr problem. (Heater control problem) Call for service. Your washer has tried to fill, but Call for service. LE has not reached the proper water level. The door will not unlock. LO Make sure the door is firmly closed. Press the Power button to turn off your washer, then turn it on again. If the code reappears, call for service. Your washer is not draining. Clean the drain filter. Then, clean the It can also mean that the unit debris filter (See page 26). senses a small clog while draining. If you are in the middle of a wash you can try this first: nd 1. Turn off the unit for 10 seconds and then turn it on again. 2. Select the Spin Only cycle (See page 19). 3. Press the Start/Pause to drain the water. If it still does not drain, call for service. Your washer has tried to fill but was unsuccessful. Make sure the water faucets are open all the way. Check for kinked hoses. Check the inlet screens on the fill hoses. If you use a Flood Safety Device, then please nF remove the device and connect the water hoses directly to the unit. Check if the hot water supply hose is connected. You must connect the hot water supply hose because hot water is supplied by the Auto Temperature Control (A.T.C.) function if the temperature of the cold water is lower than 59°F. nF1 The hot/cold water hose connection is not correct. Please connect the hot/cold water hose connection correctly. troubleshooting _35 WF501ANW-03010B_EN.indd Sec7:35 2011-06-30 4:05:38

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troubleshooting
_35
INFORMATION CODES
The washer may display information codes to help you better understand what is occurring with your
washer.
CODE SYMBOL
MEANING
SOLUTION
dc
Unbalanced load prevented your
washer from spinning.
Redistribute the load, press the
Start/Pause
button.
dL
Door is unlocked when washer is
running.
Press the
Power
button to turn off your washer,
then restart the cycle. If the code reappears, call
for service.
dS
Door is open when washer is
running.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
FL
Your washer failed to lock the
door.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
Hr
Water temperature control
problem.
(Heater control problem)
Call for service.
LE
Your washer has tried to fill, but
has not reached the proper water
level.
Call for service.
LO
The door will not unlock.
Make sure the door is firmly closed.
Press the
Power
button to turn off your washer,
then turn it on again. If the code reappears, call
for service.
nd
Your washer is not draining.
It can also mean that the unit
senses a small clog while draining.
Clean the drain filter. Then, clean the
debris filter
(See page 26).
If you are in the middle of a wash you can try this
first:
1.
Turn off the unit for 10 seconds and then turn
it on again.
2.
Select the
Spin Only
cycle (See page 19).
3.
Press the
Start/Pause
to drain the water.
If it still does not drain, call for service.
nF
Your washer has tried to fill but
was unsuccessful.
Make sure the water faucets are open all the
way. Check for kinked hoses.
Check the inlet screens on the fill hoses.
If you use a Flood Safety Device, then please
remove the device and connect the water hoses
directly to the unit.
Check if the hot water supply
hose is connected.
You must connect the hot water supply hose
because hot water is supplied by the Auto
Temperature Control (A.T.C.) function if the
temperature of the cold water is lower than 59°F.
nF1
The hot/cold water hose
connection is not correct.
Please connect the hot/cold water hose
connection correctly.
05 troubleshooting
WF501ANW-03010B_EN.indd Sec7:35
WF501ANW-03010B_EN.indd
Sec7:35
2011-06-30
4:05:38
2011-06-30
4:05:38