Samsung WS-32Z308T User Manual (user Manual) (ver.1.0) (English) - Page 29

Appendix, Automatic Degaussing to Remove Colour Patches, Troubleshooting

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Appendix Automatic Degaussing to Remove Colour Patches A degaussing coil is mounted around the picture tube, so you do not normally need to degauss the television manually. If you move the television to a different position and colour patches appear on the screen, you must: ◆ Switch the television off by pressing the " " button (On/Off) on the television ◆ Unplug the television from the wall socket ◆ Leave the television power-off for about 30 minutes so that the automatic degauss function can be activated, and then press the "POWER " button on the remote control. ☛ If your television will be left unattended, press the " " button (On/Off) to turn your television off. Troubleshooting: Before Contacting Service Personnel Before contacting Samsung after-sales service, perform the following simple checks. If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer. No sound or picture Normal picture but no sound No picture or black and white picture Sound and picture interference Blurred or snowy picture, distorted sound Remote control malfunctions ◆ Check that the mains lead has been connected to a wall socket. ◆ Check that you have pressed the " " button (On/Off) and the POWER button. ◆ Check the picture contrast and brightness settings. ◆ Check the volume. ◆ Check the volume. ◆ Check whether the volume MUTE ( ) button on the remote control has been pressed. ◆ Adjust the colour settings. ◆ Check that the broadcast system selected is correct. ◆ Try to identify the electrical appliance that is affecting the television, then move it further away. ◆ Plug your television into a different mains socket. ◆ Check the direction, location and connections of your aerial. This interference often occurs due to the use of an indoor aerial. ◆ Replace the remote control batteries. ◆ Clean the upper edge of the remote control (transmission window). ◆ Check the battery terminals. English - 29

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English - 29
Appendix
Automatic Degaussing to Remove Colour Patches
A degaussing coil is mounted around the picture tube, so you do not normally need to degauss the television manually.
If you move the television to a different position and colour patches appear on the screen, you must:
◆
Switch the television off by pressing the “
” button (On/Off) on the television
◆
Unplug the television from the wall socket
◆
Leave the television power-off for about 30 minutes so that the automatic degauss function can be activated,
and then press the “POWER ” button on the remote control.
☛
If your television will be left unattended, press the “
” button (On/Off) to turn your television off.
Troubleshooting:
Before Contacting Service Personnel
Before contacting Samsung after-sales service, perform the following simple checks.
If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your
local dealer.
No sound or picture
◆
Check that the mains lead has been connected to a wall socket.
◆
Check that you have pressed the “
” button (On/Off) and the
POWER
button.
◆
Check the picture contrast and brightness settings.
◆
Check the volume.
Normal picture but no sound
◆
Check the volume.
◆
Check whether the volume
MUTE
(
) button on the remote control has been
pressed.
No picture or black and white picture
◆
Adjust the colour settings.
◆
Check that the broadcast system selected is correct.
Sound and picture interference
◆
Try to identify the electrical appliance that is affecting the television, then
move it further away.
◆
Plug your television into a different mains socket.
Blurred or snowy picture, distorted sound
◆
Check the direction, location and connections of your aerial.
This interference often occurs due to the use of an indoor aerial.
Remote control malfunctions
◆
Replace the remote control batteries.
◆
Clean the upper edge of the remote control (transmission window).
◆
Check the battery terminals.