Sanyo DP47460 Internet Ready Guide - Page 13

VUDU FREQUENTLY ASKED QUESTIONS For VUDU questions and information: Call 1-888-554-VUDU(8838) 7:00am-8:00pm PT, closed Holidays or visit: http://supports.vudu.com • Is VUDU free? No, a VUDU account will need to be activated in order to download movies or programs. Some VUDU apps are completely free of charge. • Do I need a computer to get movies from VUDU? There is no need for a computer in order to watch your FREE movie rental, just an existing personal e-mail account. You will need a computer to activate an account or to edit your existing account's details, but then VUDU uses your Internet connection to deliver movies straight to your Sanyo Internet Ready HDTV without the use of a PC. The only requirements for use of the VUDU service are a high-speed broadband Internet connection, and an active account. • How does my free trial work? Your free trial will be credited to your VUDU account balance. When you watch a movie the cost of that movie will be deducted from your free trial credit in your account. Once you have used up your free trial credit or once it has expired, VUDU will use the credit card billing information you have provided to charge any purchases and rentals going forward. • How much does VUDU cost? One-time movie rentals range from $.99 to $5.99. Purchased movies range from $4.99 to $24.99. • Can I buy movies or only rent them? Studios dictate on a case-by-case basis whether a film is available for rental, purchase, or both. If you purchase a movie it is stored permanently on the VUDU server and you will have unlimited access with no expiration. • When I rent a movie, do I have to pay to watch it more than once? You can watch a rented movie as many times as you like within the 24-hour period initiated by starting to view the movie. You may also find movies from independent studios that allow you a 48 hour period to watch the movie. After the 24-hour period has expired, you may rent the movie again for a reduced rate. • How do I find movies? VUDU lets you search for movies by title, actor, or director or browse through genres and special collections. You can also filter titles in your search through criteria like Critics' rating, MPAA rating, date, and studio. While VUDU's search engine is state-of-the-art, it's extremely easy to use. • What is HDX? HDX™ is a 1080p video format that delivers the highest quality available, a true cinematic experience with a vividly detailed and virtually artifact free picture accompanied by high-resolution, immersive sound. • The streaming video keeps freezing. This is due to the source not being able to keep up with the stream. If the video is freezing, that means it is still downloading. Pause the video and give it some time to download before resuming playback. Need help? www.sanyoctv.com 1-877-864-9604 13