Sanyo DP47460 Internet Ready Guide - Page 14

• Can I enjoy the VUDU service in a different country? Currently the VUDU service is only available in the United States. • How does billing work? You pay for content as you go. Your credit card will be charged per transaction so you are only paying for the content you purchase or rent. VUDU keeps a summary and detailed accounting of all charges online and may be viewed there by account-holders. You won't have to deal with another monthly bill in your mailbox. • How do I cancel my VUDU service? Please call VUDU Customer Care at 888-554VUDU (8838) and an agent will assist you. NOTE: Before giving your VUDU Device to someone else, please contact VUDU Customer Care to deactivate the VUDU device and cancel your account. Canceling your account ensures that your credit card is not charged for movies purchased by the new owner. • If the power goes out in my house and I'm unable to finish the movie I was watching, will I still need to pay the rental fee? Under some circumstances, VUDU can credit the cost of a movie-rental for customers in good standing. If you were not able to finish the movie you were watching because of the power outage and your account is current, contact VUDU Customer Care they will be happy to credit the cost of the movie rental charge to your account. • How can I correct a mistake in my order? Please contact VUDU Customer Care via e-mail at ([email protected]) or by phone at 888-554VUDU (8838). • Where do I find my activation code? Please contact Customer Care at 1-888-554VUDU (8838). • I didn't receive the activation email, now what? If you did not receive the activation email you will need to click on the 'Free HD Rental' menu from the Home screen. You can either try the "Resend Email" option or choose the "Can't Receive Email" option. NOTE: For more Frequently Asked Questions regarding the VUDU service please visit the Sanyo website at www.sanyotv.com. 14 Need help? www.sanyoctv.com 1-877-864-9604