Home » Sennheiser Manuals » Microphones » Sennheiser SKM-S D1 » Manual Viewer

Sennheiser SKM-S D1 User Manual - Page 46

Troubleshooting

View all Sennheiser SKM-S D1 manuals

Add to My Manuals
Save this manual to your list of manuals

Page 46 highlights

If a problem occurs ... If a problem occurs ... Troubleshooting Problem Possible cause Possible solution Page No sound The receiver is not connected properly. Connect the receiver properly. 16 The amplifier or mixing console is not Refer to the instruction manual of the connected, not switched on or adjusted to a too amplifier or mixing console. low volume. The transmitter is muted. Muted appears on Set the MUTE switch to the position MIC. 28 the display panel and the status LED lights up yellow. The transmitter and the receiver are not paired. Perform device identification. 29 Pair the devices properly. 28 The transmitter's batteries are flat or the accupack is flat. Insert new batteries. Recharge the accupack. 22, 24 25 Sound too low The volume of the amplifier or mixing console is Refer to the instruction manual of the adjusted to low. amplifier or mixing console. The receiver's output level is adjusted too low. Increase the receiver's audio level via the 34 Audio Level menu item. The receiver's output level is set to Mic but the Connect the receiver to the mic input of 34 receiver is connected to a wrong input. the mixing console or set the receiver's output level to Line. Bad reception The distance between the transmitter and the Reduce the distance between the trans- 15 receiving antennas is too high. mitter and the receiving antennas and make sure that there is a direct line of sight between the transmitter and the receiving antennas. The antennas are not properly connected or optimally positioned. Check the antenna cables or the antennas 15, 16 and reposition the antennas. Receiver does not The lock mode is activated. Locked appears Deactivate the lock mode. 34 react to any button on the display panel. press The devices take a The devices need more time to establish the Refer to the enclosed "Multichannel 29 very long time to radio links because a multi-channel system is Operation" leaflet. establish a radio being put into operation for the first time. link The devices need more time to establish the Move paired transmitters closer to the 15 radio links because there are active interfering receiving antennas and deactivate sources in the vicinity of the devices. sources of interference such as WiFi and Bluetooth. 44

Section	Page
Contents	3
Important safety instructions 2	3
Optimum sound the easy way 5	3
Package contents 6	3
Product overviews 7	3
Putting the products into operation 15	3
Using the products 26	3
Cleaning and maintaining the products 42	3
If a problem occurs ... 44	3
Specifications 46	3
Accessories 54	3
Manufacturer Declarations 56	3
Important safety instructions	4
Risk of fire due to overloading	5
Safety instructions for antennas	5
Safety instructions for lithium-ion rechargeable batteries	5
Intended use	6
Optimum sound the easy way	7
Package contents	8
Product overviews	9
EM D1 rack receiver	9
Operating elements – front panel	9
Operating elements – rear panel	10
Displays and icons on the receiver's display panel	11
Standard display	11
Extended standard display	12
Power supply units for the receiver	12
SKM D1, SKM-S D1 and SK D1 transmitters	13
Operating elements of the SKM D1 and SKM-S D1 handheld transmitters	13
Operating elements of the SK D1 bodypack transmitter	14
Displays of the transmitters	15
Optional accessories for the transmitters	15
BA 10 accupack for the SKM D1 or SKM-S D1 handheld transmitter	15
BA 30 accupack for the SK D1 bodypack tranmsitter	15
USB power supply/charger for charging the accupacks	15
ME 3-II headset microphone	16
ME 2-2 clip-on microphone	16
Putting the products into operation	17
Avoiding sources of interference	17
Direct line of sight recommended	17
Putting the receiver into operation	18
Fitting the device feet	18
Mounting the rack mount “ears”	18
Connecting the rod antennas to the receiver	18
Mounting the receiver into a 19\	19
Mounting a single receiver into a rack	20
Mounting the rod antennas to the front of the rack	21
Mounting two receivers into a rack	21
Connecting the receiver to a mixing console	22
Connecting receivers in a network	22
“WSR” app	22
“Sennheiser D1 SL Updater” software	22
Connecting the receiver to the power supply system	23
Putting the bodypack transmitter into operation	24
Removing/inserting the batteries or the optional accupack	24
Attaching the bodypack transmitter to clothing	24
Connecting the clip-on microphone or the headset microphone to the bodypack transmitter	24
Preparing the headset microphone for use	25
Adjusting the microphone boom and the neckband padding	25
Using the windshield	25
Attaching the clip-on microphone to clothing	25
Putting the handheld transmitter into operation	26
Removing/inserting the batteries or the optional accupack	26
Changing the microphone head	26
Recharging the accupack	27
Using the products	28
Switching the devices on or off	28
Switching the receiver on	28
Switching the receiver off	28
Switching the bodypack transmitter on	28
Switching the bodypack transmitter off	28
Switching the handheld transmitter on	28
Switching the handheld transmitter off	29
Checking the charge status of the batteries or accupacks	29
Battery status display	29
Accupack status display	29
Checking the RF signal level	29
Muting the bodypack transmitter or the SKM-S D1 handheld transmitter	30
Pairing a receiver with a transmitter	30
Identifying paired devices	31
Using the devices in multi-channel operation	31
Switching between the standard display and the extended standard display	31
Using the operating menu of the receiver	32
Using the buttons for navigation	32
Overview of the operating menu of the receiver	32
Changing the name of the radio link	34
Activating/deactivating the low-cut filter	34
Adjusting the equalizer	34
Adjusting the de-esser	35
Activating/deactivating the dynamic compression	35
Resetting the audio settings	35
Coarsely adjusting the output level of the receiver (Mic/Line)	36
Fine-tuning the output level of the receiver	36
Activating/deactivating the lock mode	36
Activating/deactivating the MUTE switch of the transmitter	37
Adjusting the display brightness	37
Calling up help functions	37
Retrieving system information	38
Resetting the receiver to the factory default settings	38
Changing the network configuration	38
Changing the IP address assignment mode	38
Changing the IP address	38
Changing the subnet mask	38
Changing the gateway address	39
Displaying the IPv6 address	39
Displaying the MAC address	39
Performing a walk test (checking the reception quality)	39
Controlling, monitoring or updating devices via the network	40
“WSR” app	40
“Sennheiser D1 SL Updater” software	40
Monitoring devices using the “WSR” app	40
Performing firmware updates	41
Preparing the firmware update	41
Updating the receiver firmware using the “WSR” app	41
Updating the receiver firmware using the “Sennheiser D1 SL Updater” software	42
Updating the transmitter firmware	43
Cleaning and maintaining the products	44
Important safety instructions	44
Cleaning and maintaining the receiver	44
Cleaning the sound inlet basket of the handheld transmitter	44
If a problem occurs ...	46
Troubleshooting	46
Reacting to messages displayed on the display panel	47
Specifications	48
System	48
EM D1	48
SKM D1 and SKM-S D1	49
SK D1	49
Microphones	50
MMD 835-1	50
MMD 845-1	50
MMD 935-1	50
MMD 945-1	50
ME 2-2	50
ME 3-II	50
In compliance with:	50
Approved by:	50
Power supply units	51
NT 12-4C	51
NT 2-3	51
In compliance with:	51
Certified by:	51
Optional accupacks	52
BA 10	52
BA 30	52
In compliance with:	52
Certified by:	52
Dimensions	52
Receiver	52
Handheld transmitter	52
Bodypack transmitter	53
Licenses	53
CSR - aptX® Live Codec	53
Modified BSD licenses	53
GNU GPL version 2	54
Ubuntu Font License	54
Preamble	54
Permission & Conditions	54
Termination	55
Disclaimer	55
Accessories	56
Receiver	56
Mounting accessories for the receiver	56
Connection cable	56
Transmitters	56
Microphones for the bodypack transmitter	56
Microphone heads for the handheld transmitter	56
Windshields	56
Power supply units	56
Battery boxes and optional accupacks	57
Protective case	57
Manufacturer Declarations	58
Warranty	58
FOR AUSTRALIA ONLY	58
In compliance with the following requirements	58
CE Conformity	58

Match case Limit results 1 per page

If a problem occurs ...

Troubleshooting

Problem

Possible cause

Possible solution

Page

No sound

The receiver is not connected properly.

Connect the receiver properly.

The amplifier or mixing console is not

connected, not switched on or adjusted to a too

low volume.

Refer to the instruction manual of the

amplifier or mixing console.

The transmitter is muted.

Muted

appears on

the display panel and the status LED lights up

yellow.

Set the

MUTE

switch to the position MIC.

The transmitter and the receiver are not paired.

Perform device identification.

Pair the devices properly.

The transmitter‘s batteries are flat or the

accupack is flat.

Insert new batteries.

Recharge the accupack.

22, 24

Sound too low

The volume of the amplifier or mixing console is

adjusted to low.

Refer to the instruction manual of the

amplifier or mixing console.

The receiver's output level is adjusted too low.

Increase the receiver's audio level via the

Audio Level

menu item.

The receiver's output level is set to

Mic

but the

receiver is connected to a wrong input.

Connect the receiver to the mic input of

the mixing console or set the receiver‘s

output level to

Line

Bad reception

The distance between the transmitter and the

receiving antennas is too high.

Reduce the distance between the trans-

mitter and the receiving antennas and

make sure that there is a direct line of

sight between the transmitter and the

receiving antennas.

The antennas are not properly connected or

optimally positioned.

Check the antenna cables or the antennas

and reposition the antennas.

15, 16

Receiver does not

react to any button

press

The lock mode is activated.

Locked

appears

on the display panel.

Deactivate the lock mode.

The devices take a

very long time to

establish a radio

link

The devices need more time to establish the

radio links because a multi-channel system is

being put into operation for the first time.

Refer to the enclosed “Multichannel

Operation” leaflet.

The devices need more time to establish the

radio links because there are active interfering

sources in the vicinity of the devices.

Move paired transmitters closer to the

receiving antennas and deactivate

sources of interference such as WiFi and

Bluetooth.