Sennheiser ew 100 G2 Instructions for Use - Page 83

If problems occur

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If problems occur Error checklist Problem Possible cause Possible solution No operation indication Batteries are flat or accupack is flat Replace the batteries or recharge the accupack No mains connection (EM 100 G2) Check the connections of the mains unit No RF signal Transmitter and receiver are not on the Set transmitter and receiver to the same channel same channel Transmitter is out of range Check the squelch threshold setting (see: „Adjusting the squelch threshold (receivers only)" on page 33) or reduce the distance between transmitter and receiving antenna RF signal available, no audio signal, "MUTE" display appears on the display panel Transmitter is muted ("MUTE") Deactivate the muting function Receiver's squelch threshold is adjusted see „Adjusting the squelch threshold too high (receivers only)" on page 33 Transmitter doesn't transmit a pilot tone see „Activating/deactivating the pilot tone transmission or pilot tone evaluation" on page 35 Audio signal has a high level of Transmitter sensitivity is adjusted too see „Adjusting the sensitivity background noise low (transmitters only)" on page 32 Receiver's AF output level is adjusted see „Adjusting the audio output level too low (receivers only)" on page 33 Audio signal is distorted Transmitter sensitivity is adjusted too see „Adjusting the sensitivity high (transmitters only)" on page 32 Receiver's AF output level is adjusted see „Adjusting the audio output level too high (receivers only)" on page 33 No access to a certain channel During scanning, an RF signal has been see „Scanning the channel banks for detected on this channel and the free channels (receivers only)" on channel has been locked page 31 During scanning, a transmitter of your see „Multi-channel operation" on system operating on this channel has page 32 not been switched off If problems occur that are not listed in the above table or if the problems cannot be solved with the proposed solutions, please contact your local Sennheiser agent for assistance. 36

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36
If problems occur
Error checklist
If problems occur that are not listed in the above table or if the problems cannot be solved with the proposed solu-
tions, please contact your local Sennheiser agent for assistance.
Problem
Possible cause
Possible solution
No operation indication
Batteries are flat or
accupack is flat
Replace the batteries or
recharge the accupack
No mains connection (EM 100 G2)
Check the connections of the mains unit
No RF signal
Transmitter and receiver are not on the
same channel
Set transmitter and receiver to the
same channel
Transmitter is out of range
Check the squelch threshold setting
(see: „Adjusting the squelch threshold
(receivers only)“ on page 33) or
reduce the distance between
transmitter and receiving antenna
RF signal available,
no audio signal,
“MUTE” display appears on the
display panel
Transmitter is muted (“MUTE”)
Deactivate the muting function
Receiver’s squelch threshold is adjusted
too high
see „Adjusting the squelch threshold
(receivers only)“ on page 33
Transmitter doesn’t transmit a
pilot tone
see „Activating/deactivating the pilot
tone transmission or pilot tone
evaluation“ on page 35
Audio signal has a high level of
background noise
Transmitter sensitivity is adjusted too
low
see „Adjusting the sensitivity
(transmitters only)“ on page 32
Receiver’s AF output level is adjusted
too low
see „Adjusting the audio output level
(receivers only)“ on page 33
Audio signal is distorted
Transmitter sensitivity is adjusted too
high
see „Adjusting the sensitivity
(transmitters only)“ on page 32
Receiver’s AF output level is adjusted
too high
see „Adjusting the audio output level
(receivers only)“ on page 33
No access to a certain channel
During scanning, an RF signal has been
detected on this channel and the
channel has been locked
see „Scanning the channel banks for
free channels (receivers only)“ on
page 31
During scanning, a transmitter of your
system operating on this channel has
not been switched off
see „Multi-channel operation“ on
page 32