Sharp DX-C310 DX-C310 DX-C3400 Operation Manual - Page 698

TROUBLESHOOTING Problem Printing is not possible or stops during a job. The wrong size is selected. The displayed bypass tray paper size is not correct. Point to check Is a tray out of paper? Solution Add paper as instructed by the message in the display. Is the machine out of toner? When toner runs low, a message will appear to inform you that the toner cartridge must be replaced. To replace the toner cartridge, see the Maintenance & Safety Guide. Has a paper misfeed occurred? Remove the misfeed as instructed by the message in the display. ☞ REMOVING MISFEEDS (page 7-2) Is the output tray full? When the output tray becomes full, a detector activates and stops printing. Remove the output from the tray and resume printing. Is the toner collection container full? Replace the toner collection container as instructed by the message in the display. ☞ Maintenance & Safety Guide In the Paper Tray Settings of the system settings, are restrictions placed on the trays that can be used in each mode (copy, print, fax, Internet fax, and document filing)? Check the Paper Tray Settings and see if checkmarks appear in the checkboxes of each mode (Feeding Approved Job). Functions without a checkmark cannot be used for printing using that tray. ➞ System Settings > "Paper Tray Settings" > "Tray Settings" > "Change" > (Each mode) Has the correct original size been set? When an original is placed, the detected original size is displayed. If the original size displayed in this key is different from the size of the original you placed, be sure to select this key and specify the correct size. Is the bypass tray extension pulled out? When loading paper in the bypass tray, be sure to pull out the extension to enable the paper size to be detected correctly. 7-32 Contents