Sharp LC-70LE640U LC-52LE640U LC-52C6400U LC-60LE640U LC-60C6400U LC-7 - Page 73

Troubleshooting - Error Message - internet connection problem

Page 73 highlights

Appendix Problem Possible Solution • No picture • Is connection to other components correct? Pages 12 to 16 and 49 • Is the correct input selected? Pages 12 and 20 • Is "On" selected in "Audio Only"? Page 29 • If the PC image is not displayed, check the following: - When connecting a laptop PC to the TV, check that display output mode of the PC is set to external monitor. - Check the resolution setting on the PC. Is a non-compatible signal being input? Page 54 • Picture quality of HD programs is poor. • To enjoy HD images from external equipment, you are required to set up HDMI connection or component connection. • If the program content is not of HD quality, HD images cannot be displayed. Check that the program you are viewing provides HD images. • The HD cable/satellite set-top box may need to be configured to output HD images via cable/satellite. • The cable/satellite broadcast may not support a signal resolution of 1080p. • The TV sometimes makes a cracking sound. • This is not a malfunction. This happens when the cabinet slightly expands and contracts according to change in temperature. This does not affect the TV's performance. • The AQUOS ADVANTAGE LIVE • Is the ETHERNET cable connected correctly? Page 57 cannot be displayed. • Check the settings of "Internet Setup". Pages 58 to 59 • Some Internet functions used on a PC are not available from the TV. • The TV has only limited functions compared with regular PC browsers. Page 61 Troubleshooting - Error Message The example of an error message displayed on a screen • Failed to receive broadcast. • No broadcast now. • An incompatible audio signal has been received. Change the output device audio settings to PCM. Error code E202 E203 - Possible Solution • Check the antenna cable. Check that the antenna is correctly setup. • Check the broadcast time in the program guide. • This message is displayed when an audio format other than PCM is input. (Dolby Digital and DTS audio formats are not supported.) - Set the audio output format of connected external HDMI equipment to PCM. - Refer to the operation manual of the external equipment for setting details. Cautions regarding use in high and low temperature environments • When the unit is used in a low temperature space (e.g. room, office), the picture may leave trails or appear slightly delayed. This is not a malfunction, and the unit will recover when the temperature returns to normal. • Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight or near a heater, as this may cause the cabinet to deform and the front panel to malfunction. Storage temperature: f4°F to e140°F (f20°C to e60°C) 71

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71
Problem
Possible Solution
• No picture
• Is connection to other components correct?
Pages 12 to 16 and 49
• Is the correct input selected?
Pages 12 and 20
• Is "On" selected in "Audio Only"?
Page 29
• If the PC image is not displayed, check the following:
- When connecting a laptop PC to the TV, check that display output mode of the
PC is set to external monitor.
- Check the resolution setting on the PC. Is a non-compatible signal being input?
Page 54
• Picture quality of HD programs is
poor.
• To enjoy HD images from external equipment, you are required to set up HDMI
connection or component connection.
• If the program content is not of HD quality, HD images cannot be displayed. Check
that the program you are viewing provides HD images.
• The HD cable/satellite set-top box may need to be configured to output HD images
via cable/satellite.
• The cable/satellite broadcast may not support a signal resolution of 1080p.
• The TV sometimes makes a
cracking sound.
• This is not a malfunction. This happens when the cabinet slightly expands and
contracts according to change in temperature. This does not affect the TV's
performance.
• The AQUOS ADVANTAGE LIVE
cannot be displayed.
• Is the ETHERNET cable connected correctly?
Page 57
• Check the settings of "Internet Setup".
Pages 58 to 59
• Some Internet functions used on
a PC are not available from the
TV.
• The TV has only limited functions compared with regular PC browsers.
Page 61
Troubleshooting - Error Message
The example of an error message
displayed on a screen
Error code
Possible Solution
• Failed to receive broadcast.
E202
• Check the antenna cable. Check that the antenna is correctly
setup.
• No broadcast now.
E203
• Check the broadcast time in the program guide.
• An incompatible audio signal has
been received. Change the output
device audio settings to PCM.
• This message is displayed when an audio format other than
PCM is input. (Dolby Digital and DTS audio formats are not
supported.)
-
Set the audio output format of connected external HDMI
equipment to PCM.
-
Refer to the operation manual of the external equipment for
setting details.
Cautions regarding use in high and low temperature environments
• When the unit is used in a low temperature space (e.g. room, office), the picture may leave trails or appear slightly delayed.
This is not a malfunction, and the unit will recover when the temperature returns to normal.
• Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight or near a
heater, as this may cause the cabinet to deform and the front panel to malfunction.
Storage temperature:
f
4°F to
e
140°F (
f
20°C to
e
60°C)
Appendix