Sharp MX-C311 MX-C311 MX-C401 Operation Manual Suite - Page 145

4 TROUBLESHOOTING WHEN INSTALLATION WAS NOT SUCCESSFUL This section provides solutions to possible installation problems. See the following table of contents to locate the appropriate page for your question or problem. • The software cannot be installed 62 • The machine is not detected (when connected to a network).. . . . 63 • The plug and play screen does not appear (USB connection in Windows 64 • The printer driver is not installed correctly by plug and play (USB connection in Windows 65 • The printer driver cannot be installed (Windows 2000/XP/Server 2003 66 Problem The software cannot be installed. Point to check Is there sufficient free space on your hard drive? Are you using an operating system that is not supported? Solution Delete any unneeded files and applications to increase free space on your hard drive. Make sure that the software can run on your operating system. For detailed information on installation requirements for each software program in Windows, click the [Display Readme] button in the installer. In a Macintosh environment, this can be checked in "ReadMe First" in the [US-English] folder in the [Readme] folder of the "Software CD-ROM". 62