Sharp MX-C311 MX-C311 MX-C401 Operation Manual Suite - Page 847
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TROUBLESHOOTING Problem Stapling does not take place. Point to check Is a different width of paper mixed in? Are there more sheets than can be stapled at once? Is a paper size that cannot be stapled included in the print job? Is the paper type setting of the tray selected in the printer driver set to a paper type that cannot be stapled? The stapling position is not correct. Have functions been disabled by the administrator? Is the stapling position set correctly? Solution Stapling is not possible when paper of different widths are mixed together. To perform mixed size stapling, use paper of the same width. When copying, select [Mixed Size Original] in the special modes. For the maximum number of sheets that can be stapled, see "SPECIFICATIONS" in the Maintenance & Safety Guide. For the paper sizes that can be stapled, see "SPECIFICATIONS" in the Maintenance & Safety Guide. Check the paper type settings in the machine and select a tray that has paper that can be used for stapling*. Click the [Tray Status] button in "Paper Selection" on the [Paper] tab of the printer properties window and check the paper type setting of each tray. * Stapling is not possible on labels, transparency film, or envelopes. In addition, if "Disable Staple" is selected in the user type, stapling will not be possible. Some functions may have been disabled in the system settings (administrator). Check with your administrator. Check the stapling position setting. ☞ 2. COPIER "OUTPUT" (page 2-34) OTHER PROBLEMS Problem Preview images or thumbnail images do not appear. The touch panel screen is difficult to view. You were logged out without having performed logout yourself. Point to check Are there a number of jobs waiting to be executed? Solution Wait until several of the jobs have been executed. Is the display contrast properly adjusted? Did Auto Clear activate? Touch the brightness adjustment key ( ) on the system bar in the touch panel to adjust the brightness. ☞ 1. BEFORE USING THE MACHINE "SYSTEM BAR" (page 1-12) When user authentication is used, the currently logged in user will be automatically logged out if Auto Clear activates. (Except when in PC scan mode.) Log in again. If you are the administrator, you can change the time setting of Auto Clear or disable Auto Clear in "Auto Clear Setting". ➞ System Settings (Administrator) > "Operation Settings" > "Other Settings" > "Auto Clear Setting" 8-38 Contents