Sony Ericsson G502 User Guide - Page 67

Error messages, Insert SIM, Insert correct SIM card, Wrong PIN, PIN blocked

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I cannot synchronize or transfer data between my phone and my computer, when using a USB cable. The cable or software has not been properly installed. Go to www.sonyericsson.com/support to read Getting started guides which contain detailed installation instructions and troubleshooting guides. Where can I find the regulatory information such as my IMEI number if I cannot turn on my phone? Error messages Insert SIM There is no SIM card in your phone or you may have inserted it incorrectly. See Charging the battery on page 8. The SIM card connectors need cleaning. If the card is damaged, contact your network operator. Insert correct SIM card Your phone is set to work only with certain SIM cards. Check if you are using the correct operator SIM card. Wrong PIN/Wrong PIN2 You have entered your PIN or PIN2 incorrectly. Enter the correct PIN or PIN2 and select Yes. See To insert the SIM card on page 6. PIN blocked/PIN2 blocked You have entered your PIN or PIN2 code incorrectly three times in a row. To unblock, see SIM card lock on page 63. Troubleshooting 67 This is the Internet version of the User's guide. © Print only for private use.

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67
Troubleshooting
I cannot synchronize or transfer data
between my phone and my computer,
when using a USB cable.
The cable or software has not been
properly installed. Go to
www.sonyericsson.com/support
to
read Getting started guides which
contain detailed installation instructions
and troubleshooting guides.
Where can I find the regulatory
information such as my IMEI number
if I cannot turn on my phone?
Error messages
Insert SIM
There is no SIM card in your phone or
you may have inserted it incorrectly.
See
Charging the battery
on page 8.
The SIM card connectors need
cleaning. If the card is damaged,
contact your network operator.
Insert correct SIM card
Your phone is set to work only with
certain SIM cards. Check if you are
using the correct operator SIM card.
Wrong PIN
/
Wrong PIN2
You have entered your PIN or PIN2
incorrectly.
Enter the correct PIN or PIN2 and select
Yes
. See
To insert the SIM card
on
page 6.
PIN blocked
/
PIN2 blocked
You have entered your PIN or PIN2
code incorrectly three times in a row.
To unblock, see
SIM card lock
on page 63.
This is the Internet version of the User’s guide. ' Print only for private use.