Sony Ericsson Xperia X8 User Guide for Android 1.6 - Page 87

Error messages, Emergency calls only - drivers

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Resetting the phone Resetting the phone deletes all data, including downloaded applications, and resets the phone back to its initial state, the state before you turned on the phone for the first time. Make sure you back up important data you have on the phone before you reset the phone. To reset the phone 1 From the Home screen, drag upwards. 2 Find and tap Settings > SD card, USB Mass Storage & phone storage > Factory data reset > Reset phone. 3 Tap Erase everything. No battery charging icon appears when I start charging the phone It may take a few minutes before the battery icon appears on the screen. I can't transfer content between my phone and the computer, when using a USB cable The software or the USB drivers have not been properly installed. Go to www.sonyericsson.com/support for more detailed installation instructions and troubleshooting sections. I cannot use Internet-based services Make sure your subscription covers data downloads and that the Internet settings in your phone are correct. See Internet and messaging settings on page 24 for more information on how to enable data traffic, data roaming, and download Internet settings. Contact your network operator for more information about your subscription settings. Error messages No network coverage • Your phone is in flight mode. Make sure flight mode is off. • Your phone is not receiving any network signal, or the received signal is too weak. Contact your network operator and make sure that the network has coverage where you are. • The SIM card is not working properly. Insert your SIM card in another phone. If this works, it is probably your phone that is causing the problem. In this case, contact the nearest Sony Ericsson service center. Emergency calls only You are within range of a network, but you are not allowed to use it. However, in an emergency, some network operators allow you to call the international emergency number 112. See Emergency calls on page 27 for more information. SIM card is locked. You have entered your PIN incorrectly 3 times in a row. To unlock the phone, you need the PUK provided by your operator. SIM card is PUK-locked. You have entered your PUK (Personal Unblocking Key) incorrectly 10 times in a row. Please contact your service provider. 87 This is an Internet version of this publication. © Print only for private use.

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Resetting the phone
Resetting the phone deletes all data, including downloaded applications, and resets the
phone back to its initial state, the state before you turned on the phone for the first time.
Make sure you back up important data you have on the phone before you reset the phone.
To reset the phone
1
From the Home screen, drag
upwards.
2
Find and tap
Settings
>
SD card, USB Mass Storage & phone storage
>
Factory
data reset
>
Reset phone
.
3
Tap
Erase everything
.
No battery charging icon appears when I start charging the phone
It may take a few minutes before the battery icon appears on the screen.
I can't transfer content between my phone and the computer, when
using a USB cable
The software or the USB drivers have not been properly installed. Go to
www.sonyericsson.com/support
for more detailed installation instructions and
troubleshooting sections.
I cannot use Internet-based services
Make sure your subscription covers data downloads and that the Internet settings in your
phone are correct. See
Internet and messaging settings
on page 24 for more information
on how to enable data traffic, data roaming, and download Internet settings. Contact your
network operator for more information about your subscription settings.
Error messages
No network coverage
•
Your phone is in flight mode. Make sure flight mode is off.
•
Your phone is not receiving any network signal, or the received signal is too weak. Contact
your network operator and make sure that the network has coverage where you are.
•
The SIM card is not working properly. Insert your SIM card in another phone. If this works,
it is probably your phone that is causing the problem. In this case, contact the nearest
Sony Ericsson service center.
Emergency calls only
You are within range of a network, but you are not allowed to use it. However, in an
emergency, some network operators allow you to call the international emergency number
112. See
Emergency calls
on page 27 for more information.
SIM card is locked.
You have entered your PIN incorrectly 3 times in a row. To unlock the phone, you need the
PUK provided by your operator.
SIM card is PUK-locked.
You have entered your PUK (Personal Unblocking Key) incorrectly 10 times in a row. Please
contact your service provider.
87
This is an Internet version of this publication. © Print only for private use.