Sony Ericsson Z550a User Guide - Page 51

Troubleshooting Some problems require you to call your network operator, but you can solve most problems yourself. If you need to take your phone to repair, copy your content and personal information to another device as it may be lost during repair. For more support go to www.sonyericsson.com/support. Some menu options appear in grey A service may not be activated or your subscription does not support a function. Contact your network operator. The phone is working slowly Delete unwanted content and then restart the phone. No indication of charging The battery is empty or has not been used for a long time. It may take up to 30 minutes before the battery icon appears. The phone cannot be turned on The battery is discharged % 4 To charge the battery. Charging a non Sony Ericsson battery % 54 Battery. The wrong menu language is shown % 12 To change the phone language. Master reset Delete your settings and the content you have added or edited. To reset your phone } Settings } General } Master reset. Select Reset settings to delete your changes to settings or Reset all to delete your changes to settings, all contacts, messages, personal data, and content you have downloaded, received or edited. } Continue. Error messages Insert SIM Is the SIM card correctly inserted? % 4 To insert the SIM card Insert correct SIM card Are you using the correct operator SIM card for your phone? Troubleshooting 49 This is the Internet version of the user's guide. © Print only for private use.